5 Boundary St, Fortitude Valley, Queensland, 4000, AustraliaView Hotel Details
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Crystalbrook Vincent Guest Reviews
4.4/5
Very Good
107 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(107)
Positive reviews(8)
Reviews with photos/video(2)
Negative reviews(1)
Jon Lei
Natural Wall
Stayed in Jul 2024
Booked for others
48 review
5.0/5
Outstanding
Posted on Jul 12, 2024
good environment and location, will definitely come back here again.
Response from Property: Hi Jon Lei, We're thrilled to hear that you enjoyed your stay with us. It's wonderful to know that our location added to your experience as well. We can't wait to welcome you back again soon. Kind Regards, Dominic Lovell - Assistant Front Office Manager
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Guest User
Natural Wall
Stayed in Dec 2024
Couples
1 review
1.7/5
Posted on Feb 26, 2025
Poor service
Restaurant was closed as they had a private party !
Aircon was out of order
Passamon
Promenade
Stayed in Sep 2024
Business travelers
32 review
5.0/5
Outstanding
Posted on Sep 6, 2024
Very nice hotel, room is clean and comfortable. Location is great.
Response from Property: Thank you for staying with us at Crystalbrook Vincent and sharing your feedback with us, Passamon! We are delighted to hear you enjoyed your stay and can't wait to welcome you back next time. Kind regards, Teia Nair Front Office Manager Crystalbrook Vincent
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Guest User
Promenade
Stayed in Jan 2024
Business travelers
5 review
4.5/5
Great
Posted on Jan 11, 2024
Great location to Howard Smith Wharves resto and bar
Unique style of each room plus the cleanliness , highly recommended đđť
Response from Property: Dear Guest, Thank you for your amazing review. We are pleased to read that you enjoyed your recent stay with us, especially our location and rooftop bar. We look forward to welcoming you back soon. Stay brave, bold and bursting with energy, till next time! Kind Regards, Raghav GoyalFront Office Assistant Manager
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Jensen Yang
Natural Wall
Stayed in May 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on May 4, 2024
Great hotel, nice view and foods
Response from Property: Dear Jensen Yang,Thank you for sharing your recent experience at Crystalbrook Vincent. We're delighted to hear that you had a wonderful stay with us. We eagerly anticipate welcoming you back again in the future.Best Regards,Precious BugtayFront Office Manager
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Guest User
Promenade
Stayed in Sep 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on Sep 16, 2024
I booked this hotel for a business trip and to attend a friend's wedding. Brisbane is a small city and the hotel is in a good location.
Original TextTranslated by Google
Response from Property: Thank you for staying with us at Crystalbrook Vincent and sharing your feedback with us, Passamon! We are delighted to hear you enjoyed your stay and can't wait to welcome you back next time. Kind regards, Teia Nair Front Office Manager Crystalbrook Vincent
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Anonymous User
River
Stayed in Feb 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Feb 26, 2024
verygoodhotel!!!!!!!
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your amazing review. We are pleased to read that you enjoyed your recent stay with us. We look forward to welcoming you back soon. Stay brave, bold and bursting with energy, till next time! Kind Regards, Raghav GoyalFront Office Assistant Manager