3-Star Hotels in Rochester

The location of the hotel is very good, it is very convenient to see a doctor. Breakfast is also ok. At the time of checkout, we calculated the parking fee of US$28. Where did we come to the car, took the bill and went to the front desk to explain it. The front desk said that it was wrong. It was crossed out on the spot. About three hours after leaving the city, China Merchants Bank deducted 28 US dollars, impatient to call the China Merchants Bank, indicating that the cost does not exist, China Merchants Bank agreed to coordinate. The result is still waiting.

Reception not in ground floor lobby, but on second floor. ”Front door” not readily evident. Parking available according to Website, it is in adjacent parking ramp and a separate fee. Room spacious, well appointed with many electrical outlets, TV, telephone, couch, small but adequate closet. Bathroom, nicely lighted, very functional shower, toiletry amenities, good towels and cloths. Window view over parking ramp and city in distance.

Fabulous hotel & staff ,& great location. Shower could do with a seat & grab bars at shower end & a detachable showerhead, & grab rails at toilet, to make it more suitable for those of us with disabilities. And power assisted/self opening room doors/doors throughout hotel. Shame bar wasn't open. Room bins could have done with emptying more regularly. Rooms would be better with a keurig coffee machine than percolator, plus coffee in rooms wasn't great, glad I brought my own. But other than those few things, a great hotel, staff, breakfast & coffee in breakfast room were fantastic. Staff were all very friendly & very helpful. Certainly better than the last hotel I stayed at in Rochester MN.

I traveled with family and we had 3 rooms: 2x Kings and 1 Double. We chose the Kahler Grand for a number of reasons: proximity to the Mayo Clinic, the parking (valet), and teh ability to get a room at a discounted ”Patient” rate. One of the King rooms and the Double were all very nicely outfitted and seemed very much comfortable for the stay. The King room I was in was old and had not been updated like the other King. The thermostat was a simple dial and it simply didn't work. I could dial it up for heat and...nothing. Two or so hours later it would come on blasting heat. Try to cool down and nope - the heat would stay on a bit longer, but the cool air wouldn't come on for a few hours later. Maintenance came to check on it and said they had to replace the entire HVAC motor. I was on my last night by then and didn't want to change rooms so I deferred and just suffered through another night. The bed and pillows were comfortable. The bathroom was horrific. When you opened the door to teh room the sink was immediately to your right. To get to the toilet you walked straight through. It was very tight as the door (when opened) partially blocked the toilet and totally blocked the bath. To get in or out of the tub/shower you had to swing the door back or forth and wedge yourself between the toilet and wall. The tub was small and very slippery, and the water controls were not very responsive and were hard to turn. The bath towels were extremely worn and very small, not even the size of a regular bath towel in my opinion. I was able to see the room directly below mine during the course of my stay and it had the same set up, s hopefully they have the intent to refit these rooms at some point. Our first night in we ate at the hotel restaurant, and while the staff there seemed a bit overwhelmed we still had courteous service and the food was good. The biggest thing the Kahler has going for it has to be their Staff. From ZamZam at the front desk, to maintenance, to housekeeping (kept us stocked with coffee!), to the valets - EVERYONE was as kind and helpful as could be. I didn't meet a single person that wasn't ready to fall over themselves to help out or give advice on the local area. The subway level to the Mayo Clinic was easily accessed from inside the hotel, and that made it very nice as well. Yes, the hotel is showing it's age and needs some polishing BUT I would stay there again if I had to go back...I would just be sure I got a room that wasn't like my ”old” one! Thank you to the Staff and management for making the stay nice despite the circumstances of our visit!

Located in Rochester (Historic Southwest), Centerstone Plaza Hotel Soldiers Field - Mayo Clinic Area is within a 15-minute walk of Mayo Clinic and Mayo Clinic Hospital - Saint Marys Campus. This family-friendly hotel is 0.8 mi (1.2 km) from Mayo Civic Center and 0.1 mi (0.2 km) from Soldiers Field Veterans Memorial.Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride on the complimentary shuttle, which operates within 1 miles.Enjoy American cuisine at Twigs Tavern and Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rochester? This hotel has 1873 square feet (174 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 214 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

I’ve stayed here dozens of times. This stay we had no heat in our room. At checkout I told the front desk he should have maintenance check our room heater. I had a picture of the thermostat and showed him the air temp in the room was a chilly 62 degrees. He responded by saying they had turned off the boilers yesterday because it was warm outside. I told him that was ridiculous and wondered why they were not turned on again for the night. When I told him we woke in the middle of the night and we were cold, he simply stated we should have called the front desk and they would have brought us a space heater. I told him that’s ridiculous and 62-63 degrees is unacceptable. He offered no other solution, apology, or a credit of any sort. This is very disappointing as most of my other stays here were just fine.

All of the employees are super friendly and very accommodating. I have stayed at Aspen Suites several times in last couple years and I see all the same faces . . which tells you something about the atmosphere and business. I love the wonderful breakfast and dinner Mon-Thurs evenings. Food is always delicious and how nice not to have wonder what going to get to eat, etc. HIGHLY recommend Aspen Suites!!

We stayed at this property for a number of stays over six months while making visits to the Mayo Clinic. The staff is to be highly commended for their incredible sense of service to the Clinic customer base. Many times we observed people in serious physical condition being treated with empathy and accommodation. The front desk and shuttle staff made it clear that they were there to assist with a wide variety of needs. Rooms are clean, safe, quiet and comfortable. Kitchen is well-appointed with whatever you need to prepare meals. Plenty of linens are provided for bathroom and pull-out sofa. Pool area is nice, hot tub worked every time we visited. The outdoor seating areas around the property are a bonus. Tons of shopping and restaurants are within a few minutes' walk, including Macy's, Barnes & Noble, Trader Joe's, Panera, burger joints, and sit-down dining. Shuttle takes guests between hotel and Mayo / St. Mary's, or to the grocery store, the mall, or restaurants, and I believe the schedule was 6 am to 9 pm. The final deal-maker here, is the availability of EV charging facilities in the underground parking garage. Every Hilton property should consider adding this resource.

Our hotel in Rochester, MN is across the street from Saint Marys Hospital with complimentary hot breakfast buffet daily, free parking and a free shuttle to and from the Mayo Clinic Downtown Campus and Methodist Hospital. All of our suites include a wet bar with a mini-fridge and microwave. In addition, our guest rooms also offer fast Wi-Fi, an HDTV with the ability to stream Netflix and Hulu, a spacious work area with ergonomic chair, and a separate sitting area with a sofa and pull-out trundle bed. Guests enjoy our indoor heated pool and hot tub as well as our outdoor patio with BBQ grill.

I write few reviews but given that most folks staying at this location are there to visit Mayo Clinic I want to just say run while you can! Sleep in your car if you must but avoid Hyatt House. Room #1: We arrived late in the evening and checked in and went straight to sleep. The next morning we discovered that pretty much every dish in the room was filthy and smelled of old coffee. Who knows how long they had sat in the dishwasher. On top of that none of the electrical sockets worked correctly. We reported this to the front desk and we're just told it's a common issue. When one can't dry their hair or plug in a laptop to work it's a big issue. On top of that the toilet seat was so loose that one could fall off in the floor. My husband had to fix that. Room 2: On day 4 we were finally moved to a different room. It was even worse. There literally was crap smeared on the toilet seat. I would have left right then but my husband tried to spare me the move and cleaned it himself after a trip to buy sanitizers. Once again none of the sockets worked correctly. I am not sure what is so hard about that. Rochester isn't in a foreign country. This hotel is filthy along with being poorly maintained. The cleaning staff was seen hanging out, watching TV on one room. No protective gloves, mask etc to be seen. One staff member who was clearly ill and even had a bottle of Tylenol in hand invited us to hop on the elevator with him. Kudos for a friendly enough staff but please for the sake of those of us there for serious health issues clean this place up and call an electrician before you let it catch on fire!