Kingdom Centre, Olaya St, Al Olaya, Riyadh, Riyadh Province, 11564, Saudi ArabiaView Hotel Details
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Four Seasons Hotel Riyadh Guest Reviews
4.5/5
Great
68 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.3
Service4.3
Cleanliness4.6
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All reviews(68)
Positive reviews(44)
Reviews with photos/video(11)
Negative reviews(6)
Anonymous User
Superior Room Non smoking
Stayed in Jul 2023
Travel with friends
8 review
3.0/5
Posted on Sep 4, 2023
The rooms have been refurbished recently but the spa and fitness amenities are very dated and tired. They urgently need to be refurbished too as they don’t offer the comfort and luxury you would expect from Four Seasons. Service was mixed, some of the stuff was very attentive and other was just indifferent, so for us service was again not what we are used to by FS. We would recommend staying here only if you are on business trip because of the location.
S@2022
Superior Suite Non smoking
Stayed in May 2023
Business travelers
190 review
5.0/5
Outstanding
Posted on Jun 13, 2023
Perfect location, hospitality server, well-known brand hotel, which is always be my priority choice.
dopeyl
Premium Room Non smoking
Stayed in Sep 2022
Business travelers
42 review
5.0/5
Outstanding
Posted on Oct 6, 2022
It definitely exceeded my expectations, this hotel is amazing I couldn’t find a flaw. From the staff to the rooms, it’s not just a regular stay, it’s an experience. I love it and will come back for sure
JLau
Superior Room
Stayed in Jun 2022
Travel with friends
457 review
5.0/5
Outstanding
Posted on Jul 24, 2022
Nice experience good environment nice food great service,
佛系旅遊
Premium Room Non smoking
Stayed in Nov 2022
Business travelers
13 review
5.0/5
Outstanding
Posted on Dec 20, 2022
nice expensive. good trip
Abdulkarim
Deluxe King Room
Stayed in Apr 2022
Family
1 review
5.0/5
Outstanding
Posted on May 24, 2022
The best 5 stars hotel In Riyadh
Younès Mhamedi
Premium Room Non smoking
Stayed in May 2024
Couples
3 review
4.0/5
Very Good
Posted on Jun 23, 2024
The Four Seasons Hotel Riyadh, although renowned for its standard, unfortunately leaves something to be desired in several aspects. When we arrived, the welcome was far from warm, which is disappointing for an establishment of this size. Fortunately, the room staff was able to compensate with their professionalism and impeccable service.
However, other aspects of the service were failing. At the pool, we were surprised to find that there were no staff to greet us and prepare towels, which is not up to the standards expected of a hotel bearing the Four Seasons name. It is crucial that these points are quickly improved to maintain the reputation of the establishment.
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Xingzouzhongdongdeadeeb
Superior Room Non smoking
Stayed in Mar 2023
Solo travelers
27 review
5.0/5
Outstanding
Posted on Apr 17, 2023
The service of the four seasons is as always, the room has been renovated, it is highly recommended. The location is also very good. It is located in the city center and is within walking distance from Dongfanghong Chinese Restaurant. There are no disadvantages except that it is a bit expensive.
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6/10
Anonymous User
Premium Room Non smoking
Stayed in Sep 2022
Business travelers
18 review
5.0/5
Outstanding
Posted on Nov 23, 2022
very good very clean
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Gio_London505
Stayed in Jun 2024
Solo travelers
5.0/5
Outstanding
Posted on Jul 9, 2024
Pinnacle of hospitality - outstanding decor with utmost attention to every small detail and above all - genuinly caring service by every single staff member. I felt extremely comfortable and well taken care of. I can not think of any fault.
6/16
Response from Property: Dear Gio, Thank you for your kind words. We are truly honored to receive your feedback. At Four Seasons Hotel Riyadh, we strive to provide an exceptional experience, ensuring every detail contributes to your comfort and satisfaction. It brings us great joy to know that our dedicated team made your stay genuinely memorable. We look forward to welcoming you back and continuing to provide you with the pinnacle of hospitality. Should you need anything in the future, please feel free to reach out. Best regards, Gerd von Sierakowski Director of Operations
Gary_worldwide7
Stayed in Jul 2024
Business travelers
5.0/5
Outstanding
Posted on Aug 6, 2024
Wow, what a great experience staying at this hotel not only does it look amazing from the outside as one of the most stunning buildings in Riyadh, but the interior will take your breath away! However, the staff specially the Front Desk is the best part of this place. They will go all out to make sure you have the best possible stay. I was feeling a little bit sick the next day and Atheer from front desk sent me fruits and hot tea just to make me feel better! Now that is Four Seasons Service! The amenities are great. They have the largest Gym I have seen so far for any hotel, the Spa is amazing and the manager Charbel puts every detail into exceptional standards. My room service lady made sure my room was clean 24/7. I want to also mention the best breakfast in Middle East and special thank you to guest services manager Turki, when I informed him about my medical needs. He found me a hospital and nearby and best Dr. to visit! I am so happy I chose this hotel and from now on will make sure everyone who comes to this wonderful city stays to here get the best experience as possible.
Response from Property: Dear Gary, Thank you for sharing your wonderful experience at Four Seasons Hotel Riyadh. We are delighted to hear that you enjoyed your stay and that our hotel left a lasting impression. Our dedicated Front Desk team, especially Atheer, takes great pride in providing personalized service to ensure our guests feel comfortable and cared for. It is heartwarming to know that small gestures, like sending fruits and hot tea, made a difference during your stay. We are also pleased that you found our amenities, including the gym and spa, exceptional. Charbel and the rest of our staff strive to maintain the highest service and cleanliness standards, ensuring that every aspect of your stay is perfect. Thank you for choosing Four Seasons Hotel Riyadh. We look forward to welcoming you and your friends back for another memorable stay. Best regards, Gerd von Sierakowski Director of Operations
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 13, 2025
Excellent Most Underrated very good really good 5.0 out of 5⭐⭐⭐⭐⭐ very underrated really underrated most underrating really underrating very underrating 5 out of 5⭐⭐⭐⭐⭐ 100% 100.0% Very Super Good Really Super Good 10 out of 10 10.0 out of 10
Guest User
Stayed in Dec 2024
Other
4.0/5
Very Good
Posted on Jan 5, 2025
The Four Seasons Hotel Riyadh at Kingdom Center offers a fantastic stay with its panoramic views of Riyadh, impeccable room cleanliness, and excellent room service. However, the experience could be improved with a warmer, more personalized welcome at the reception. Additionally, the valet service, while available, is somewhat inconvenient as it is paid and requires extra time to retrieve the car from the basement. Overall, it’s a luxurious choice for those visiting Riyadh.
Guest User
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Dec 24, 2024
My wife and I stayed at the Four Seasons Hotel Riyadh for three nights during a work trip, and it was a great experience. Our suite on the 42nd floor was super spacious, and the views were absolutely stunning—probably one of the best parts of our stay. The staff were amazing and always made sure everything went smoothly. The service by text was really convenient, and they were quick to respond and super helpful. We had dinner at Café Boulud one night, and the food was fantastic. The Australian wagyu steak with peppercorn sauce was so tender and flavorful—definitely worth trying. We also ordered in-room dining for breakfast twice, and everything we had was delicious. The freshly squeezed juices were a standout, especially the mango juice—it’s probably the best juice I’ve ever had. The gym was huge and had every piece of equipment you could think of, plus they provided regular and detox water, which was a nice touch. The only small downside was that the outdoor pool closes at 7 pm, which felt a bit early, and the jacuzzi could stay open later too. Overall, we had a really comfortable and enjoyable stay. The Four Seasons Riyadh did an excellent job, and we’d definitely come back.
C207ZPsama
Stayed in Oct 2024
Business travelers
5.0/5
Outstanding
Posted on Nov 7, 2024
A true 5 star experience. Exemplary, world class service. Very few hotels in the world (if any) have this level of; attention to detail, individual customer service, ambience and quality. From the airport transfer to room service and in between and all the way to check out and transfer back to the airport, the experience was incredible. Individual service from concierge and other staff was second to none. The staff regularly checked on me and my requirements via text and whatsapp during the day and actually pre empted most of my requests. By far the best hotel experience I have had anywhere in the world.
Response from Property: Dear valuable guest, Thank you so much for your kind and detailed review. We are absolutely thrilled to hear that your stay was exceptional from start to finish. Providing world-class service with a personal touch is always our top priority, and it's wonderful to know that our efforts made such a positive impact on your experience. Your feedback is incredibly encouraging for our team, and we are so grateful for your recognition of our attention to detail and commitment to anticipating your needs. It was a pleasure to have you with us, and we look forward to welcoming you back for another unforgettable stay. Best regards, Gerd von Sierakowski Director of Operations