The St. Regis Riyadh

The St. Regis Riyadh Reviews

The St. Regis Riyadh

2941 Makkah Al Mukarramah Road, Al Hada District, Riyadh, Riyadh Province, 12912, Saudi ArabiaView Hotel Details
The St. Regis Riyadh
The St. Regis RiyadhThe St. Regis RiyadhThe St. Regis Riyadh
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The St. Regis Riyadh Guest Reviews

4.7/5
Amazing
53 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(53)
Positive reviews(51)
Reviews with photos/video(1)
Negative reviews(1)
Guest User
Deluxe King Room, Guest Room, 1 King, City View
Stayed in Dec 2024
Solo travelers
31 review
5.0/5
Outstanding
Posted on Feb 11, 2025
All facilities are very good, the sanitary environment is very comfortable, the view is very good, and the night view is beautiful. There is a luxurious and colorful shopping mall next to it. The whole hotel is also very luxurious, modern and elegant with gold glittering. The gym is great, and the view is very wide when you get up in the morning to exercise. The swimming pool is also beautiful.
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6/19
Guest User
Deluxe King Room, Guest Room, 1 King, City View
Stayed in Aug 2024
Business travelers
38 review
5.0/5
Outstanding
Posted on Sep 14, 2024
The room is very satisfactory, clean and sanitary, the view is beautiful, the room is also large, suitable for family travel and business trips, the stay is very comfortable, highly recommended
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Guest User
Deluxe King Room, Guest Room, 1 King, City View
Stayed in Jun 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Sep 5, 2024
I feel like that, no big features.
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TT112
Deluxe King Room, Guest Room, 1 King, City View
Stayed in Oct 2024
Business travelers
41 review
5.0/5
Outstanding
Posted on Feb 4, 2025
Like it as always
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Anonymous User
st.Regis Suite, 1 Bedroom Suite, 1 King, City View
Stayed in Dec 2023
Business travelers
17 review
5.0/5
Outstanding
Posted on Jan 12, 2024
Distinctive design
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Guest User
Stayed in Jan 2025
Couples
5.0/5
Outstanding
Posted on Feb 25, 2025
What a beautiful experience i had in this hotel , i was there during valentine with my wife and once we came back to the hotel we found our room decorated with romantic setup by the housekeeping belal and mazin and also the butler give us a valentine cake ❤️ and front desk also they were so collaborated with giving us a late check out,thank you very much, you’re so kind
Guest User
Stayed in Jan 2025
Other
5.0/5
Outstanding
Posted on Feb 24, 2025
Where do I start. The comfort, the service, the amenities or the care. All around the best hotel experience I’ve ever had. Special shoutout to Valentine for being so hospitable. When I return to Riyadh St. Regis is my ONLY option for accommodation.
Guest User
Stayed in Jan 2025
Other
5.0/5
Outstanding
Posted on Feb 17, 2025
The butler service at the St. Regis is renowned in the hotel industry, but it isn't until you need their help for a surprise that you realize just how detailed and coordinated their efforts are. I traveled to Riyadh with my two daughters, aged 8 and 6, and the younger one celebrated her 6th birthday the day after we checked in. I had simply requested a small cake for a modest celebration in our room. When one of the butlers found out, it seemed like the whole hotel knew about it and started planning a birthday surprise for us. Knowing we were going out for sightseeing after breakfast, the team went into our room to decorate it, not just with a cake, but also with floating balloons and gifts for the children. The team was so thoughtful that they extended the same treatment to her elder sister as well. It was, of course, a big surprise when we returned to the room in the evening. Both girls were overjoyed, creating an indelible memory of the hotel, the brand, and the destination. The emotional engagement with guests is the best way to win them back. This is the secret recipe of the St. Regis. Of course, this hotel has only around 80 rooms, making it easier for the team to provide more attentive service. A heartfelt thank you to Ahmed Ewiss, Asif, Valentine, and the entire butler team who did this with genuine care. By the way, the breakfast at Jackie was one of the best I've ever had. If you're not after variety or a sumptuous buffet but quality food, you'll enjoy the thoughtful selection. The only improvement that could make this hotel more appealing to families is the addition of a kids club.
Guest User
Stayed in Jan 2025
Business travelers
5.0/5
Outstanding
Posted on Feb 17, 2025
Really it was an outstanding experience with great view on Via Riyadh!! It would not be the last time to come inshallah Special thanks to Valentine for his service during our stay and his immediate support once needed !!! Looking forward for the upcoming visit 👍
Guest User
Stayed in Jan 2025
Couples
5.0/5
Outstanding
Posted on Feb 10, 2025
This is an immaculate, modern hotel. The communal areas are very attractive and adorned with very attractive artistic installations. There are a wide range of great restaurants, a very well equipped gem, swimming pool and spa. Our bedroom was beautifully decorated and very large and included a fantastic shower and separate free standing bath. The high-end VIA mall and food and beverage complex is below the hotel. The staff were superb throughout.
Guest User
Stayed in Jan 2025
Other
5.0/5
Outstanding
Posted on Feb 8, 2025
There are many hotels to choose from when staying in Riyadh. None better than the St. Regis. It is an architectural beauty and visually stunning. The staff is polite, professional, and generous with their efforts to help. The rooms are well appointed, and the technical wizardry that opens and closes the curtains, sets the lights on and off, and the temperature is a marvel. The restaurant is classic as is its menu that is comfortable and generous in its selection and buffet. The third floor pool is almost ones own private sanctuary with its views and calming waters and temperatures. At night it is also a shisha lounge where the breeze somehow knows to gently waft by one. There are plenty of hotels to choose from but non better that this.
Guest User
Stayed in Jan 2025
Other
5.0/5
Outstanding
Posted on Feb 4, 2025
The St Regis hotel (Via Riyadh) is truly an exceptional hotel and team. I enjoy staying here whenever in Riyadh the ambience, atmosphere, everything about it is impeccable. My last trip last week Monday to Tuesday was another story. I fell ill and was very sick and gettin worse by the minute. I rang the reception and as they were arranging for medical help, three team members were quickly dispatched to stay with me and take care of me from the security team Nadya and Reem; and butler Saadat. I can’t describe how truly amazing these ladies were; equipped with medical aid and overall support they ensured I was looked after and helped until I went to the hospital. And even offered to take me themselves. Throughout the time at the hospital they were calling and checking up on me. Upon my return I found out they had ensured my room was extended anything needed was taken care of and even got me flowers and a gift. As I was leaving the hotel the team, management and all were all on hand to ensure everything I needed was done and wishing me well and overall looking out for me. I am realy lucky to have been staying at a place like the St Regis (Via Riyadh) where the team and staff all go over and beyond the call of duty. Impressive professional and excellence in every way they work. I truly want to thank everyone and especially Nadya Reem and Saadat …
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 23, 2025
Huge thank you for making our stay to Saadat as Butler service for being kind and thoughtful, Also Valentine very helpful and always ready to help. Thank you to Christopher in Stella, Maria in Jackie restaurant, and Ramadan, all helpful members who made my stay a wonderful experience
Guest User
Stayed in Dec 2024
Family
5.0/5
Outstanding
Posted on Jan 12, 2025
My stay at the St. Regis Riyadh was truly exceptional. The front desk staff provided a warm welcome and efficient check-in process, demonstrating their commitment to guest satisfaction. They recognized my Titanium status and graciously upgraded me to a superior room, enhancing my overall experience. The personalized butler service was a highlight of my stay. My assigned butler, Valentine, went above and beyond to cater to my preferences. When I mentioned my favorite hot beverage, which wasn't typically available on the hotel menu, Valentine creatively found a way to prepare it for me, showcasing his dedication to an exceptional guest experience! Throughout my stay, I was impressed by the consistently friendly and attentive staff. Saeed from Mombasa, Kenya, and Mike were particularly noteworthy in their excellent service, along with many other staff members who contributed to the pleasant atmosphere. The St. Regis Riyadh has certainly set a high standard for luxury hospitality. Their attention to detail, personalized service, and commitment to guest satisfaction made for a truly memorable stay. I'm grateful for the wonderful experience and look forward to future visits.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 4, 2024
Valentine was really amazing in terms of hospitality and ellite custmer service. We were a bit disappointed in something and he made us change our mined in 10 minutes literally. He deserves in upgrade. I wish to see him next time he made us feel excited for next stay.