NH Ciutat de Reus

NH Ciutat de Reus Reviews

NH Ciutat de Reus

Av. de Marià Fortuny, 85, Reus, Catalonia, 43203, SpainSee Hotel Details
NH Ciutat de Reus
NH Ciutat de ReusNH Ciutat de ReusNH Ciutat de Reus
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1 night

Guest Reviews

8.2/10
Very Good
73 review
Verified reviews
Location8.5
Amenities7.9
Service8.0
Cleanliness8.5
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All reviews(73)
Positive reviews(42)
Reviews with photos/video(3)
Negative reviews(5)
Anonymous User
Standard Room
Stayed in Jul 2024
Family
3 review
5.5/10
Posted on Aug 14, 2024
Very old. Very old. A musty smell. The room looks disgusting when the light is good during the day. It does not meet the requirements of a four-star rating. It is similar to a domestic guesthouse. Choose carefully
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MARIANA
Standard Room
Stayed in Jan 2024
Traveling with friends
1 review
9.0/10
Great
Posted on Feb 25, 2024
Excellent service and place, the only thing missing was a little cleaning in the bathroom. Very generous and attentive staff.
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épicurien
Standard Room
Stayed in Jan 2024
Business traveler
1 review
3.0/10
Posted on Feb 21, 2024
room with very dated decoration, dirty and impractical bathroom, is far from worth the 4 stars claimed. Reception at reception very impersonal and cold. poorly involved staff. Not even a small bottle of water in the room bar fridge.. Parking €15 extra, tax for our small dog €25. To ban from my future choices
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Anonymous User
Standard Double or Twin Room
Stayed in Sep 2022
Couple
3 review
10/10
Outstanding
Posted on Oct 28, 2022
Very clean and good facilities, close to the shopping center
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Guest User
Standard Room
Stayed in Jun 2025
Family
4 review
8.0/10
Very Good
Posted on Jul 20, 2025
La chambre et bien mais problème de sonorisation
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Guest User
Standard Double or Twin Room
Stayed in Jul 2022
Couple
1 review
7.5/10
Posted on Nov 16, 2022
Correcto
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h0hlstein
Stayed in Apr 2025
Business traveler
6.0/10
Posted on May 21, 2025
Very old, Not clean, Disgusting bathroom Very disappointed breakfast Check-in crew was nice and helpful
Response from Property: Dear h0hlstein, Your feedback is crucial in helping us understand where we can improve. It's quite disheartening to learn that your experience did not meet your expectations, especially regarding the cleanliness of our facilities and the quality of our breakfast. However, it is heartening to note that our check-in crew was able to deliver a positive impression. Our priority is to ensure that every guest is treated with the utmost respect and provided with the best service. We hope to have another opportunity to serve you better in the future. Your satisfaction is of great importance to us, and we always strive to provide our guests with a pleasant stay.
538joseca
Stayed in Jan 2025
Business traveler
10/10
Outstanding
Posted on Feb 6, 2025
Near to Tarragona, near supermarkets and comercial areas. Perfecto for bussines trip. Personal muy amable.
Response from Property: Estimado 538joseca, Nos gustaría darle las gracias por su excelente valoración y por el tiempo empleado en compartirla con otros usuarios que deseen alojarse en nuestro Hotel en un futuro. También nos gustaría agradecer sus amables palabras sobre nuestro establecimiento que nos motiva a seguir trabajando cada día para mejorar en todo lo posible. Reciba un saludo cordial.
430anonim
Stayed in Sep 2024
Other
10/10
Outstanding
Posted on Oct 29, 2024
The experience I have had in this hotel was excellent. I recommend it to everyone who wants to visit Reus.
Response from Property: Dear 430anonim, First of all, we would like to thank you for your excellent review and for your kind words that help us improve every day to offer our best service. We will be happy to receive your visit whenever you wish and it will be a pleasure to try to offer you a better service if that is possible. Sincerely
Guest User
Stayed in Dec 2022
Other
10/10
Outstanding
Posted on Jan 29, 2023
Friendly and helpful staff. Professional. Very comfortable rooms with large bathrooms. Big and wide buffet breakfast for 13e. Strong wifi. Quiet. 5-10 minute walk to the centre of town. High recommend all round.
Response from Property: Dear Theo, We appreciate the time spent on your assessment and your words that help us improve our service and facilities as much as possible. Best regards.
Guest User
Stayed in Mar 2023
Traveling with friends
8.0/10
Very Good
Posted on Apr 10, 2023
Hotel room was spacious and clean and no traffic noise. Staff were friendly and efficient. Breakfast normal buffet and hot food. 10 minute walk to center of Reus 20 minutes to train station and also the bus station. Lovely shopping center beside hotel. Really enjoyed our stay.
Response from Property: Dear HobbitDublin, First of all, we would like to thank you for your excellent review and for your kind words that help us improve every day to offer our best service. We will be happy to receive your visit whenever you wish and it will be a pleasure to try to offer you a better service if that is possible. Sincerely
Guest User
Stayed in Jun 2025
Business traveler
10/10
Outstanding
Posted on Jul 25, 2025
2 días/1 noche alojado en este hotel. Cierto es que no estaba lleno, pero quiero resaltar la gran profesionalidad y cultura de servicio de TODO el personal con el que interactué Un 10! Cuidenlos!
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Guest User
Stayed in Jun 2025
Solo traveler
10/10
Outstanding
Posted on Jul 13, 2025
Personal amable y eficiente. Parking en el mismo hotel con acceso a las habitaciones. Habitación amplia y cómoda. Desayuno excelente.
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Mercè B
Stayed in May 2025
Couple
10/10
Outstanding
Posted on Jun 6, 2025
El hotel es muy cómodo y el personal de recepción muy atento. Está bien situado, para poder ir a pie a visitar la mayoría de lugares emblemáticos de la ciudad. Muy recomendable.
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Response from Property: Estimada Mercè, Nos alegra mucho saber que su estancia en nuestro hotel fue cómoda y que nuestro personal de recepción cumplió con sus expectativas. También es un placer escuchar que la ubicación de nuestro hotel ha facilitado su visita a los lugares emblemáticos de la ciudad. Su recomendación es muy valorada y esperamos tener la oportunidad de recibirle nuevamente en el futuro. Un cordial saludo. NH Ciutat de Reus
Rey1900
Stayed in Apr 2025
Business traveler
8.0/10
Very Good
Posted on May 26, 2025
Lo unico que nunca ha variado y a veces es molesto, es que el agua de la ducha, cambia de forma intermetente de fria a caliente... y viceversa...imposible de regular
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Response from Property: Estimado Rey1900, Lamentamos mucho saber que tuvo dificultades con la temperatura del agua durante su estancia. Su comodidad es nuestra máxima prioridad y nos apena que esta situación haya afectado su experiencia. Nuestra intención es brindar un servicio de alta calidad y su retroalimentación nos ayuda a enfocar nuestros esfuerzos en las áreas que necesitan mejora. Le agradecemos su honestidad y esperamos tener otra oportunidad para brindarle una experiencia mejor en el futuro. Atentamente.