Hilton Hampton Hotel, Renhuai Zuimei Avenue Reviews

Response from Property: Dear guests: Happy New Year!It's a pity that we didn't receive your five-star review. We're also very grateful to your wife and children for their praise of this stay. We will work hard to do better and better, and hope to have the opportunity to serve you again!————Waiting for your happy little friend

Response from Property: Dear guest, hello, we are sorry to bring you a bad stay experience. The hotel has promptly proposed rectifications for the problems you mentioned above. Since the hotel is located in the city center, the hotel has always prepared earplugs for those with high sleep quality requirements. The second point of the air conditioning problem you raised is that due to the recent change of seasons, the weather has been hot and cold, and the air conditioner has not been continuously opened, causing the indoor temperature to be too high, affecting your sleep. Xiaopeng has promptly reported this to the engineering team. Department, please pay attention to the temperature at all times. The third point is that the hotel toiletry set is not sealed, which is considered to be a safety hazard. In this regard, the housekeeping department has prepared small sealable bottles of toiletries for guests in need. At the same time, the fourth point has been fed back to The housekeeping department promptly followed up and made rectifications, and failed to provide you with a perfect check-in experience. Huan Xiaopeng feels a little regretful, and Xiaopeng will continue to work hard. We also hope that you can witness the growth of Huan Xiaopeng’s family with us——Huan Xiaopeng’s hard work.

Response from Property: Dear guests: Hello! I'm glad that you chose to stay at Hampton by Hilton Renhuai Huibang. When I saw your review, I was stunned! The hotel is located in a prosperous area, with the excitement and convenience of the city. The hotel's buffet breakfast is rich in variety and delicious! Our deluxe double room is 40 square meters. The smallest room in our room is also 38 square meters. The main reason is that the bed is big. I want everyone to sleep more comfortably. Home is a haven from the wind, a cozy nest, and a place to warm the body and mind. A corner. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!

Response from Property: Dear guests, hello! Thank you for choosing to stay at Hampton by Hilton Renhuai and for your recognition of the hotel's services. Makes us feel extremely honored. The hotel room is 38 square meters, and the housekeeping lady will clean the room very carefully every day. The breakfast buffet on the second floor of the hotel combines local snacks with a rich variety of Chinese and Western dishes and is well received by customers. The hotel is located in the bustling business district of Renhuai City, with convenient transportation and elegant environment. Sincerely looking forward to your visit again. Wishing you a happy new year! ——I love you, my little friend❀❀

Response from Property: Dear guests: Happy New Year. ლ（°◕‵ƹ′◕ლ）The rush of your journey will disappear the moment you contact Hampton by Hilton. The hotel is indeed located in the city center. It is very convenient to have special snacks and bar streets nearby. Thank you for your recognition. All our hotel partners will use their hard-working hands to create comfortable rooms and delicious meals for you. This is your most warm place. Home. Attentive, caring, friendly and reliable will be what you will find. We always love you and wait for you to come back again——Warm little Huan❀

Response from Property: The rush of your journey will disappear the moment you contact Hampton by Hilton. The hotel is located in the city center, with special snacks and bar streets nearby. Thank you for your recognition. All our hotel partners will use their hard-working hands to create comfortable rooms and delicious and nutritious breakfasts for you. This is your warmest place. Home. Attentive, caring, friendly and reliable will be what you will find. We always love you and wait for you to come back again——Warm Huan Xiaopengლ (°◕‵ƹ′◕ლ)

Response from Property: Dear guests: Hello! First of all, thank you for staying at Hampton Inn by Hilton. We are sorry that we have brought you a bad experience due to our mistakes in our work. We are also sincere in adjusting and making up for it. You are busy at work and failed to give us the opportunity to communicate. Thank you very much. With your subsequent understanding and additional comments, and your encouragement and encouragement, we will continue to work hard and strive to do better. We look forward to your next visit and feel the different spirit of fun. I wish you a happy life!

Response from Property: Dear guests; Hello! The hotel attaches great importance to the dissatisfactory experience in your review and has learned more about the incident. You questioned the hotel management and hygiene because the hotel staff entered the room to clean up the room without your knowledge and consent. The hotel has also sincerely and friendly communicated with you three times to apologize to you for the errors in the staff process and raised the issue. The solution was given to you, but you requested that you share two other rooms together, and the hotel did not agree to your unreasonable request. Regarding the hotel hygiene and management issues you mentioned, the hotel changes every room for every guest who checks out. There are cleaning records and public area surveillance videos to prove it. The photo you took was also on the 16th after check-in. Taken in the morning. We deeply regret that you made untrue remarks and expressed dissatisfaction on the platform. We will make adjustments if there are shortcomings in our work, but we are also confident in clarifying and restoring the truth of the matter. Finally, I hope you have a good mood and a pleasant journey!

Response from Property: 感謝親愛的朋友選擇仁懷希爾頓歡朋酒店，並且在百忙中留此點評，您的肯定就是給歡小朋最大的回報，歡小朋將會不斷努力為您及所有賓客提供更佳的入住感受！爭取讓每位客人高興而來，滿意而歸。真誠期待您的再次光臨！ ————開心的歡小朋

Response from Property: 非常感謝您的認可和高度評價，現在的歡小朋好比就是那個幸福又幸運的人，衹要你喜歡歡小朋一直都在， 天氣有些許冷，外出要多穿衣哦！

Response from Property: 親愛的歡朋家人，非常感謝您對酒店的選擇與認可哦，也感謝您對我們酒店誇獎，能讓您滿意是我們的榮幸，我們在乎我們每一位家人，在您入住期間有需要我們的，儘管吩咐，我們特別樂意為您帶去幫助，也期待您能繼續到來，相逢即是緣。

Response from Property: 我們將通過用心服務，不斷超越讓您感受到我們每一天的進步 ,非常感謝親愛的如此走心的評價，一個人最大的幸福莫過於他的付出得到了別人的認可，現在的歡小朋好比就是那個幸福又幸運的人，衹要你喜歡歡小朋一直都在！ 歡小朋夥伴會再接再厲----等待你的歡小朋

Response from Property: 尊敬的賓客：非常感謝您的寶貴評價！雖然給了小朋四星好評，但是字裡行間看到您對我們酒店的喜愛，這不僅僅是對我們酒店環境的讚譽，更是對我們服務品質的肯定。我們深知每一位客人的體驗都至關重要，因此我們始終致力於提供最優質的服務和最舒適的住宿環境您的滿意是我們最大的追求，我們承諾將繼續努力，不斷提升我們的服務水平，確保每一位入住的客人都能感受到家的温馨。再次感謝您的支持與信任，期待您的再次光臨，我們將竭誠為您服務，再次為您帶來難忘的住宿體驗。 祝您生活愉快！

Response from Property: 客官的誇獎歡小朋聽了之後小臉羞答答的呢！嘻嘻~~此時此刻，歡小朋願用盡自己的一生來表達對客官的愛意。看到您如此真摯的點評。小朋簡直開心的不要不要的。但是您放心，我們不會驕傲的，我們一定會再接再厲將最好的服務展現給您，在希爾頓歡朋有，服務永無止境，特別感謝您的認可和支持，歡小朋期待與您的下一次相遇~~滿懷期待的換歡小朋。