Top 5-Star Hotels in Qingdao

Hotel is quite dated. Room furnishings clearly showing its age. I had to change room as the first one was not well-maintained. Beware of coming in spring, when the weather may get hot and yet the city-supplied gas heating continues to run - the room will be stuffy. Food at the ground level cafe was mediocre That being said, service is quite good and there was adequate service recovery done after encountering issues. It is also centrally located.

This time we stayed in 1913, which is a bit smaller than the other suites. The windows are quite high, so it feels a bit cramped. Other than that it was still a really nice stay with superb service. They are always super helpful, and always help me to book restaurants. As always the breakfast is superb with plenty of western options. Also lots of good restaurants just down the road.

The Westin is in a great location opposite Mixc with a metro station nearby. It's very near the sea, just a short 10 minute walk away. The hotel is what you would expect of a 5 star hotel. Breakfast buffet was superb, mix of Western and Asian food. Did some swimming, and used the sauna. Great experience.

Qingdao Shangri-la's service needs major improvements, the level of negligence and sheer rudeness of staff was shocking and unfitting for a second tier city like Qingdao. We really expected better. We stayed at the hotel for five nights in May. We arrived in the afternoon around 4pm -- way past the earliest time for check in, but were told by the staff that the room is not ready. They only allowed us to keep our luggage with the reception, and couldn't even tell us when the room will be ready again. What's worse -- we had to ask in order to get a slight upgrade. This is the worst service I've seen in a five-star hotel in China. There's more. We visited the mediteranean restaurant in the hotel for a quick pre-dinner drink and snack, as we got a voucher with our stay. After we ordered drinks, a complimentary snack and some fries, the Chinese staff commented, ”You guys are eating very little”. That's quite unimaginable to me to be treated as such in an upscale venue like this. We didn't want to spend more at that restaurant, even though the quality of the food was fine. Shangri-la, please train your Chinese staff and align them with your global standards. Guests deserve better.

We were there for my wife birthday, the location was amazing and most of things were great ( we had a minor problems with bed and pillow) but the rest of things were wonderful. front desk staff were very kind and helpful.they sent a beautiful cake along with nice message to our room from hotel management and made a memorable moment for us. The hotel breakfast was perfect as well ,western and Chinese food were available.we recommend this hotel to our friends.

A great location for a holiday trip. There was plenty to do. The hotel amenities had something for everyone. I wished the outdoors pools and grounds were unkept a little more. On the way to the beach the boardwalk was destroyed. The building is a little old and could use some updating for the rooms but they staff works hard to keep things clean, orderly, and organized. Staff were very helpful from Check-in to checkout. Food options were plentiful. And the view was amazing.

Overall, the hotel exceeded my expectations, combining luxury with warm hospitality. The rooms were spacious, clean, and elegantly decorated, providing a comfortable and relaxing environment. The amenities, including the fitness center, were excellent and added to the overall convenience of the stay. A special mention goes to a staff member named Seven, who provided outstanding service to my family. From the moment we checked in until our departure, Seven was incredibly helpful, quick, and efficient, ensuring that all our needs were met. His dedication and warm hospitality made our stay even more enjoyable.

Old-fashioned luxury hotel. Very difficult to change the AC temperature which meant it was way too hot in the room. Breakfast is plenty and good quality. I will not book again, though.

Haitian is not my first hotel that I stayed arriving into Qingdao. I stayed at the Westin and Shangri-La. By far, Haitian is the best hotel that I’ve experienced over these 3 hotels. From checkin to the rooms and amenities. Jack was the one checked me in. Service was excellent. He has given me all the information upon checkin and also he has kept me informed on the weather and making sure I had a comfortable stay. I really did have a great stay at this hotel and will definitely recommend to my friends in the future. Keep the great work Jack. Thank you for making my stay a memorable one.

The hotel is located near the beach and the hotel is quit big.l needed a quite quite place ,and quietness is what l got.When l arrived the manager on duty helped me with checkin and it was very quick and he helped me to a table for dinner.The hotel staff are generally very friendly and helpful .I loved the breakfast with a variety of English breakfast.Generally my stay was awesome and l will definitely be back again.Ooh and not to forget l loved the products in the bathroom 😀,the face soap and bathing lotion and the body lotion by Malin+Goetz .Overall experience was great!!!