Vienna Hotel (Puning Huancheng South Road High-speed Railway Station)

Vienna Hotel (Puning Huancheng South Road High-speed Railway Station) Reviews

Vienna Hotel (Puning Huancheng South Road High-speed Railway Station)

Intersection of Huancheng South Road and Yuhua Road, Puning, Guangdong, 515300, ChinaView Hotel Details
Vienna Hotel (Puning Huancheng South Road High-speed Railway Station)
Vienna Hotel (Puning Huancheng South Road High-speed Railway Station)Vienna Hotel (Puning Huancheng South Road High-speed Railway Station)Vienna Hotel (Puning Huancheng South Road High-speed Railway Station)
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Vienna Hotel (Puning Huancheng South Road High-speed Railway Station) Guest Reviews

9.3/10
Very Good
877 review
Verified reviews
Location9.3
Amenities9.3
Service9.4
Cleanliness9.4
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All reviews(877)
Positive reviews(848)
Reviews with photos/video(93)
Classy environment(82)
Friendly front desk staff(80)
Convenient parking(48)
Easy to get around(46)
Delicious breakfast(32)
Perfect for business trips(17)
Close to train station(14)
Stayed multiple times(5)
Negative reviews(29)
Hawie
Superior Room (2 beds)
Stayed in Apr 2024
Business travelers
34 review
7.0/10
Posted on May 11, 2024
old hotel but the rooms are quite clean, the staff was busy and didn't have time to provide information
Response from Property: Dear guest, hello! We will make targeted rectifications to prevent similar incidents from happening again. Thank you for your trust and support for Vienna Hotel, and we look forward to seeing you again!
KWEI YOONG ALVIN
Standard Double Bed Room 5.0
Stayed in Mar 2024
Solo travelers
13 review
9.0/10
Great
Posted on Apr 13, 2024
Nice hotel, friendly front desk staff are helpful to offer foriegners advise and directions. Rooms are ckean and nice. The hotel staff has done a great job. There is free self help washing machine, but location is at roof and is spooky to go up in the night, avoid night time.
Response from Property: Dear guest, you are our family when you come to Vienna, and it is natural to be enthusiastic and considerate towards family members. Your safe and warm stay is the greatest affirmation of our work. The hotel is located in a prosperous area, with the excitement and convenience of the city. Xiaowei welcomes you back at any time~
Meetu
Standard Double Bed Room 5.0
Stayed in Feb 2024
Business travelers
13 review
10.0/10
Outstanding
Posted on May 6, 2024
Hotel is clean reception was helpful on main road 20 minutes from high speed train
Response from Property: 尊敬的賓客，您好!感謝您在眾多酒店中選擇了我們酒店並給予如此高的評價，酒店坐落於普寧市環城南路離普寧站僅5公里，再次感謝您對酒店的肯定，期待您再次光臨，祝您旅途愉快！
Lina Tanaka
Deluxe Queen Room
Stayed in May 2024
Couples
6 review
10.0/10
Outstanding
Posted on Jul 3, 2024
Room is clean..near with railway station
Response from Property: 尊敬的賓客：您好！感謝您選擇維也納酒店（普寧環城南路高鐵站店），非常感謝您對酒店的支持與認可，酒店有開放式的自助早餐，貼心的自助洗衣服務，期待下次為您服務。願您生活愉快，工作順利，歡迎您常來。
Guest User
Deluxe Queen Room
Stayed in Jan 2024
Business travelers
2 review
10.0/10
Outstanding
Posted on Feb 4, 2024
good. good
Response from Property: 尊敬的賓客，您好！非常感謝您對我們酒店的點評，本酒店位於環城南路與玉華路交界處，出行方便，是您出差旅行的不二之選，周邊特色美食、再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
SHOJIRO
Standard Double Bed Room 5.0
Stayed in Dec 2024
Business travelers
5 review
8.5/10
Very Good
Posted on Jan 17, 2025
I always use this hotel in Puning. Everything is perfect. Breakfast is now available on the second floor of the hotel.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your review of our hotel. Our hotel is located at the junction of Huancheng South Road and Yuhua Road. It is convenient for travel and is your best choice for business trips. The surrounding food is special. Thank you again for your affirmation of the hotel. We look forward to visiting again. , wish you a happy journey!
Guest User
Standard Double Bed Room 5.0
Stayed in Oct 2024
Other
11 review
5.5/10
Posted on Nov 22, 2024
The toilet paper in the room was pitiful and there was no backup. After cleaning the room, he took away the slippers and replaced them, and asked us to wait for fifteen minutes before they were delivered.
Original TextTranslated by Google
Response from Property: Dear guests, hello! We sincerely apologize for the bad check-in experience you had this time. We will make targeted rectifications based on your feedback to prevent similar incidents from happening. Thank you for your trust and support in Vienna Hotel, we look forward to your visit again!
cfcpuning
Standard Double Bed Room 5.0
Stayed in Nov 2024
Booked for others
13 review
8.0/10
Very Good
Posted on Jan 21, 2025
My friend is quite satisfied with it and it is also close to the train station.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Our hotel is located at the junction of Huancheng South Road and Yuhua Road. It is convenient for travel and is your best choice for business trips. The surrounding specialties are delicious. We look forward to visiting you again. I wish you a happy journey!
Guest User
Standard Double Bed Room 5.0
Stayed in Mar 2024
Couples
1 review
10.0/10
Outstanding
Posted on Apr 23, 2024
I often stay here when I come to Puning. It’s very clean, the transportation is convenient, the rooms are new, it’s worth recommending, the breakfast is delicious, I love Puning food.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your review of our hotel. Our hotel is located at the junction of Huancheng South Road and Yuhua Road. It is convenient for travel and is your best choice for business trips. The surrounding food is special. Thank you again for your affirmation of the hotel. We look forward to visiting again. ,Have a good trip!
Guest User
Standard Double Bed Room 5.0
Stayed in Mar 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Apr 23, 2024
The hotel is large, the rooms are clean and the overall appearance is new. This price is impeccable, and the key service is also very good. You can choose this hotel with confidence
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing our hotel among many hotels and giving such a high evaluation. The hotel is located on Huancheng South Road, Puning City, only 5 kilometers away from Puning Station. Thank you again for your affirmation of the hotel. We look forward to your visit again and wish you a pleasant journey!
Guest User
Superior Double Room
Stayed in Sep 2024
Other
64 review
2.0/10
Posted on Oct 22, 2024
I call me every day to review. To be honest, the hotel is just average. Compared with other second-tier cities in Vienna, the price of the hotel is very high and the service attitude is average.
Original TextTranslated by Google
Response from Property: Dear guests, hello! We sincerely apologize for the bad check-in experience you had this time. We will make targeted rectifications based on your feedback to prevent similar incidents from happening. Thank you for your trust and support in Vienna Hotel, we look forward to your visit again!
Anonymous User
Standard Double Bed Room 5.0
Stayed in Jan 2024
Business travelers
17 review
10.0/10
Outstanding
Posted on Feb 23, 2024
The lady at the front desk has a good service attitude and the room is very clean. I will stay here again next time
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home.
Guest User
Featured Room (Double Bed)
Stayed in Jan 2024
Business travelers
2 review
10.0/10
Outstanding
Posted on Feb 22, 2024
The bathroom is small, the cloth slippers get wet easily, and the toilet paper roll leaks. Everything else is good. The front desk service is good. The room is clean.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Vienna Hotel (Puning South Huancheng Road High-speed Railway Station) strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Xiaowei looks forward to your visit again!
Nijiagebijianggege
Superior Room (2 beds)
Stayed in Jan 2024
Family
6 review
2.0/10
Posted on Feb 17, 2024
The service is very poor and the environment is really a mess! There is a moldy rag on the bedside and the shower in the bathroom doesn't work! It's really dirty
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We apologize for the bad stay experience you had this time. We will conduct a comprehensive inspection and make targeted rectifications for the issues you reported. We look forward to seeing you again!
Guest User
Deluxe Queen Room
Stayed in Jan 2024
Family
5 review
3.0/10
Posted on Feb 11, 2024
1. Instant noodles are expired; 2. The charging cable did not charge 1% after charging overnight; 3. The toothbrush is of poor quality; 4. The shampoo cannot be squeezed out; 5. The phone is noisy; 6. The cold water sign is missing
Original TextTranslated by Google
Response from Property: Hello! We are deeply sorry for the bad experience you had this time. We will conduct a comprehensive inspection and make targeted rectifications on the hotel service issues you reported: strengthen hotel staff training, provide you with the best service, and prevent similar incidents from happening. Thank you for your trust and support for Vienna Hotel, and we look forward to seeing you again!