Holiday Suites Palawan

Holiday Suites Palawan Reviews

Holiday Suites Palawan

North National Highway, Barangay, San Manuel Road, Puerto Princesa, Palawan, 5300, PhilippinesView Hotel Details
Holiday Suites Palawan
Holiday Suites PalawanHoliday Suites PalawanHoliday Suites Palawan
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Holiday Suites Palawan Guest Reviews

4.1/5
Very Good
55 review
Verified reviews
Location4.2
Amenities3.9
Service4.1
Cleanliness4.0
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All reviews(55)
Positive reviews(28)
Reviews with photos/video(13)
Awesome stay(14)
Near shopping area(11)
Convenient for shopping(7)
Clean and tidy(6)
Awesome rooms(5)
Friendly staff(5)
Negative reviews(3)
Always travelling
Superior Twin Room
Stayed in Feb 2025
Couples
21 review
4.0/5
Very Good
Posted on Mar 8, 2025
The water shower is v small like dripping water only. But the location is good as it is opposite Robinson which is meeting point for some tours. They do have airport transfer but need to book in advance
Anonymous User
Superior Double Room
Stayed in Nov 2024
Family
11 review
4.7/5
Amazing
Posted on Dec 27, 2024
It was nice stay. Staffs were helpful. Location of this hotel is good.
Anonymous User
Superior Double Room
Stayed in Sep 2024
Couples
5 review
4.0/5
Very Good
Posted on Oct 18, 2024
We recently spent a few nights here and overall, it was a decent experience. The cleanliness of the hotel was good, although I did notice that the chairs in our room could use a vacuum, as they had some dark stains. Additionally, the room’s smell could be improved to create a more welcoming atmosphere upon arrival. On the plus side, I absolutely loved the mattress and comforter; they made for a very comfortable sleep. The location is a major advantage, being right in front of the mall, making it easy to access shopping and dining options. The staff were generally nice and accommodating, though I found the waiter at the restaurant to be a bit shy. He seemed to lack communication skills, as he didn’t greet customers or smile, which detracted from the overall experience. I think he could benefit from some additional training in customer service. As for the food, while it was fine, I felt that the prices were a bit steep considering the typical quality and serving sizes. In summary, while it's not a luxury hotel, it provides a decent stay with comfortable accommodations and a good location. It just needs a few improvements in cleanliness, ambiance, and service training to enhance the guest experience. I appreciated the thoughtful touch of receiving pens upon checkout :)
Anonn
Superior Room
Stayed in Jul 2024
Travel with friends
16 review
3.5/5
Posted on Sep 1, 2024
Just okay. If you’re looking for somewhere to rest I suggest you find another place. It’s close to the highway and is pretty much noisy all the time. In addition to that, the housing cleaning staff are also VERY NOISY. They start working very early in the morning and I know this by the loud chatter in the hallway every single morning. At random times throughout the night you’ll also hear hear loads of outbursts as well. Just very noisy, almost no peace. Breakfast was okay. The receptionist, the server and the driver were quite nice
Response from Property: Thank you so much for choosing to stay with us at Holiday Suites Puerto Princesa city. We truly appreciate your patronage and hope you enjoyed your time here.However, it has come to our attention that there was some noise disturbance caused by our staff during your stay. Please accept our sincere apologies for any inconvenience this may have caused. We strive to provide a peaceful and relaxing environment for all our guests, and we regret that we fell short in this instance.We value your feedback and will be taking steps to ensure that such disturbances do not occur in the future. Your comfort is our top priority, and we hope this experience will not deter you from staying with us again.Thank you for your understanding, and we look forward to welcoming you back in the future.Warm regards, Holiday Suites
Guest User
Superior Room
Stayed in Dec 2024
Couples
5 review
4.0/5
Very Good
Posted on Jan 10, 2025
Had everything I needed but the pool wasn’t able to be used with was disappointing to find out when I got there
AussieLee
Superior Room
Stayed in Apr 2024
Solo travelers
20 review
4.5/5
Great
Posted on Jun 4, 2024
Nice and clean. Room gets a little noisy from the road traffic early in the morning. Pool was NOT working.
xtrasmall
Superior Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
My bed was sooo big it would fit 4 people😅 Room was clean and all amenities work. Had a swim on my last night and I had the pool all to myself😍 Staff were courteous and helped me with my way around the city. Staff at the dining area where I had breakfast were also nice and helpful. Location wise, its in front of a mall(where I bought some personal things and had dinner), near a spa(where I had a sauna and massage), and 5-10mins walk from our seminar venue. It was also near the airport, 5-10mins multicab ride. So it was a very convenient place. All in all, I had a pleasant stay. Thank you.
Guest User
Superior Double Room
Stayed in Dec 2024
Couples
6 review
4.5/5
Great
Posted on Jan 21, 2025
Clean hotel, staff very friendly and helpful! Right by mall.
Guest User
Family Room
Stayed in Jan 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 20, 2025
Staff were accommodating and friendly Good ambiance
Guest User
Family Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 26, 2024
tHE HOTEL was good, and nice ambience specially the pool. It was fun staying at your hotel.
Anonymous User
Superior Room
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 24, 2024
Got the room on promo price, pero di nila ako tinipod sa services. I had a great stay!
Jiro Yuan
Superior Room
Stayed in Oct 2023
Solo travelers
11 review
5.0/5
Outstanding
Posted on Nov 30, 2023
I recently had the pleasure of staying at Holiday Suites Palawan, and despite a few minor inconveniences, I am delighted to give it a well-deserved 5-star rating. Let's start with the positives. The price-point of this hotel is truly commendable, offering exceptional value for money. I found myself in need of a last-minute stay due to a late arrival at the airport, and Holiday Suites Palawan proved to be the perfect solution. The room I secured for a small price exceeded my expectations in terms of comfort and relaxation. One notable highlight is the hotel's strategic location just outside Robinsons Place Palawan. This convenience allowed me to easily access shopping and dining options without hassle. The proximity to the airport further adds to the hotel's appeal, making it a practical choice for travelers with late arrivals or early departures. Now, addressing the minor drawbacks. I did notice the absence of a spoon in the room, despite the presence of cutlery and complementary coffee. Additionally, the fridge in the room had a slight issue with closing properly. While these details are worth mentioning, they did not significantly detract from the overall positive experience I had at Holiday Suites Palawan. In conclusion, Holiday Suites Palawan offers a fantastic balance of affordability, comfort, and convenience. Despite the minor room quirks, the value for money and the hotel's strategic location easily warrant a 5-star rating. I would recommend it to fellow travelers looking for a budget-friendly yet comfortable stay in Palawan.
6/12
Guest User
Superior Room
Stayed in Jan 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 11, 2024
It was perfect to get some rest and enjoying the pool
Michelle Bauyon
Superior Room
Stayed in Dec 2023
Business travelers
22 review
4.0/5
Very Good
Posted on Jan 20, 2024
The Location is the best near robinson and easy to find
Gevin
Superior Room
Stayed in Dec 2023
Solo travelers
14 review
4.2/5
Very Good
Posted on Jan 2, 2024
Location is really good. Facilities are also OK.