Guest User
November 1, 2024
Booked direct with the hotel, we sent the payment as they requested, before arriving at the hotel, and the manager authorized to give our 4 junior suites, to someone else. We booked 23 room, and they still treated us very bad. One of our rooms got rain on the entirely room, and all the clothes of our friends got wet, they didn't provide a solution, because they were fully booked, our friends clothes were all wet, and staff didn't care. They are ready to take your money and treated you bad. They are unprofessional starting with the manager