Banyan Tree Puebla
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1 night
1 room, 2 adults, 0 children
All properties in Puebla

Banyan Tree Puebla

No.1 of Premium Hotels in Puebla
C. 10 Nte. 1402, Barrio del Alto, Puebla, 72000, Mexico
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Amenities
Golf course
Outdoor swimming pool
Hiking
Spa
Massage room
GymFree
Private parking
EV charging station
All amenities
Property Description
With a stay at Banyan Tree Puebla, you'll be centrally located in Puebla, within a 5-minute drive of Zócalo de Puebla and Puebla Cathedral. This family-friendly hotel is 11.6 mi (18.7 km) from Africam Safari and 2.1 mi (3.3 km) from Centro Expositor.
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9.0/10
Great
Great location, comfortable rooms
All 104 reviews
Surroundings
Airport: Puebla International Airport
(35.1 km)
Landmarks: Ex-convento de San Francisco de Puebla
(<100m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Urban Room King
10

Urban Room King

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Urban Bliss
6

Urban Bliss

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Urban Junior Suite Two Double
7

Urban Junior Suite Two Double

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Serenity Suite
5

Serenity Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Urban Room Two Double
5

Urban Room Two Double

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Bliss Suite
9

Bliss Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Bliss Junior Suite
8

Bliss Junior Suite

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Urban Junior Suite King
5

Urban Junior Suite King

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
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Guest Reviews

9.0/10
Great
104 reviews
Verified Reviews
  • Cleanliness9.0
  • Amenities9.0
  • Location8.9
  • Service9.0
Average for similar properties in Puebla
Most Mentioned
AI Summary
The rooms are spacious, beautiful, and well-appointed with modern facilities and a rooftop pool. Guests appreciate the exceptional service, including high-quality spa services and friendly staff.
B‍u‍s‍c‍o
January 25, 2025
Great hotel, very slightly out of the way but great value and customer service.
D‍i‍e‍g‍o
August 12, 2024
Excelente servicio y excelentes instalaciones. El personal es excelente
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 20, 2023
Great location, comfortable rooms
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 29, 2023
Although the hotel is a bit far from the city center, about ten minutes' walk, the hotel environment is very comfortable, the rooms are large, and there is a swimming pool on the roof with a view of the volcano and church. The hotel was formerly a Rosewood Hotel, and Mr. ALfredo is at the front desk. Enthusiastic and proactive in helping me solve my itinerary problems, saving a lot of time and making my itinerary smooth.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 23, 2025
Nos hospedamos en el Banyan Tree Puebla y la experiencia fue excelente desde el inicio. El hotel tiene una ubicación privilegiada, perfecta para recorrer el centro histórico a pie. Las instalaciones son muy bonitas, con un diseño elegante que mezcla lo clásico con lo moderno. Marco nos dio un recorrido por el hotel que fue muy ilustrativo y nos ayudó a apreciar aún más los detalles del lugar. La ropa de cama es de excelente calidad y las camas son sumamente confortables, ideal para descansar después de un día explorando la ciudad. Todo el personal fue muy amable y atento en todo momento. Sin duda, es un hotel al que nos encantaría volver. Altamente recomendable.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 23, 2025
EXCELENTE UBICACION. UN HOTEL DE LUJO PARA CONSENTIRTE. NO HAY MEJOR OPCION PARA UNA ESCAPADA A PUEBLA. TODO ES UN LUJO. HABITACIONES ESPACIOSAS Y CON MUCHO GLAMOUR. EL SERVICIO ES DE PRIMERA CLASE-
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 22, 2025
Super nice Hoyel. La ubicación , la decoración y buen gusto, el Servicio y la comida , dignos de un hotel de 5 estrellas. Definitivamente volveremos! Un chocolatito en la habitación estaría más rico que fruta , pero eso es solo a título personal. El servicio es excepcional y profesional!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 16, 2025
El hotel aunque no es muy grande realmente es muy bonito, muy limpio y esta ubicado en muy buena zona del centro, la oferta gastronómica es buena pero a decir verdad es un poco limitada, sin embargo se come rico, las habitaciones son muy cómodas, amplias y con mobiliario muy bonito, el baño muy amplio y espectacular con su tina, la alberca en la parte alta del hotel ofrece una vista increíble y el agua esta a una temperatura ideal, el servicio por parte del personal es excelente, es un gran hotel, y será mi primera opcion cuando visite Puebla
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Services & Amenities

Outdoor swimming pool
Spa
Gym
Bar
3 Restaurants
Conference room
3 Restaurants
Bistrot Pasquinel
Style: A la carte
Open for: Breakfast, Brunch, Lunch, Dinner
Ambience: Family-friendly, Traditional, Romantic
Dining options: Reservations available
Cello Cucina Italiana
Style: A la carte
Cuisine: Italian
Open for: Dinner
Ambience: Family-friendly, Modern, Traditional, Romantic
Dining options: Reservations available
Saffron
Style: A la carte
Cuisine: Asian
Open for: Dinner
Ambience: Family-friendly, Modern, Romantic
Dining options: Reservations available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$11.00 (approx. SGD 14.18) Daily. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 00:00–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 12 years old and under
US$25.00 (approx. SGD 32.22) per person per night
Children 13–17 years old
US$50.00 (approx. SGD 64.44) per person per night

Breakfast
TypeAmerican
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$60.00 (approx. SGD 77.33) per pet per day

Age Requirements
The guest checking in must be between 18–90 years old.

Paying at the Hotel

Property Description

  • Opened: 2021
  • Number of Rooms: 78
With a stay at Banyan Tree Puebla, you'll be centrally located in Puebla, within a 5-minute drive of Zócalo de Puebla and Puebla Cathedral. This family-friendly hotel is 11.6 mi (18.7 km) from Africam Safari and 2.1 mi (3.3 km) from Centro Expositor.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite at Pasquinel Bistrot, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Local cuisine breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puebla? This hotel has 4951 square feet (460 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Make yourself at home in one of the 78 air-conditioned rooms featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Frequently Asked Questions

What is the cancellation policy for Banyan Tree Puebla?

The cancellation policy for Banyan Tree Puebla varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Banyan Tree Puebla?

Standard check-in time at Banyan Tree Puebla is 15:00-23:30 and check-out time is 12:00.

What amenities and services are available at Banyan Tree Puebla ?

Banyan Tree Puebla offer top amenities and services include Shuttle service.

Does Banyan Tree Puebla provide breakfast?

Yes, Breakfast is offered at Banyan Tree Puebla. Breakfast option(s): American.

Can I bring my pet inside the Banyan Tree Puebla?

Pets are allowed on request at Banyan Tree Puebla. Charges may be applicable.

Is there a restaurant at Banyan Tree Puebla?

Yes, Banyan Tree Puebla offers on-site dining. You can enjoy a variety of Italian, Asian dishes, all prepared with carefully selected, high-quality ingredients.

How far is the Banyan Tree Puebla from the closest airport?

The closest airport is Puebla International Airport, and it is about 36 mins from hotel by car (35.1 km).

Is airport shuttle service offered by Banyan Tree Puebla ?

Yes, at Banyan Tree Puebla, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportPuebla International Airport
Distance to Airport35.09KM
Average Price FromSGD503
Hotel Star Rating5