NH Collection Prague Reviews

Everything was okay

Very nice hotel, love it.

I loved staying in the hotel Upon arrival we entered through the first hotel from which a cable car leaves which takes us to our hotel. From this cable because we have a breathtaking view of the city Ditto for the room which was impeccable with large bathtub and view of the entire city of Prague Well air-conditioned hotel With very good bedding and pillows Quiet In the greenery Attentive staff Large swimming pool: be careful the ladders to go down there are a bit dangerous, which is a shame Very functional jacuzzi Sauna The Plus: wellness opening hours Morning: Large continental buffet with also some culinary specialties from the region You can also ask for scrambled eggs, fried eggs, pancakes, etc. In the evening: Italian dinner a little expensive but worth it On the location we are only 5 minutes walk from the bus and tram stops for the old town and the visits Finally, I recommend 100% and we will come back!!

Exellent hotel, friendly staff, the first thing you notice is the how clean the reception is, which follows throughout the hotel. nice clean spacious room, breakfast bar, plenty to choose from, and impressed with the cleanliness of the dining room. Best part of the stay is the mono rail were you go up to the hotel it's self, i highly recommend this hotel.

Nice hotel about a 5 minute walk from the metro/tram. Small cable car which takes you up to the hotel which is quite novel. Rooms large with a view over the surrounding park. Roof top bar is pleasant with a nice view, red bar in the hotel at ground level is good for food and drinks at a reasonable cost. Breakfast plentiful with a station that cooks fresh eggs for you on request. Overall a pleasant stay, would recommend.

This Hotel blew us away. We loved it from every aspect. Our room was always clean and fresh. The staff went out of their way to solve any problems and were always friendly and helpful. The view over Prague, from our bay window was incredible. The icing on the cake is the Funicular railway from the lower hotel to the top hotel. It was almost like being on a rollercoaster. Such fun and we are in our 80’s The buffet style breakfast had everything you could want and the food was always excellent. Staff are on hand to fry an egg, fresh off the griddle plate for you, which you don’t find in too many hotels. Access to the city, following a short walk down a steep hill, was easy. There are always plenty of trams outside the shopping centre to take you wherever you wish to go. Just ask Hotel Reception staff for their advice. They are most helpful. The shopping centre is within easy walking distance (10/15 mins) and has lots of shops, including a big Tesco. The pool area is great, although we did find it was a bit chilly in the pool. However we soon warmed up in the jacuzzi and sauna. Plenty of ice and freezing water there if you need it. We thoroughly enjoyed our stay and would have no hesitation recommending the NH Collection Hotel, Prague. We will certainly return there the next time we visit Prague.

Great hotel, room and facilities were spot on. Breakfast was delicious lots of options and nice modern restaurant. Hotel about 30 mins walk from the old town in Prague Petr on reception when we arrived was fantastic. He arranged for us to check in early and explained the layout and facilities of the hotel. He then took time to explain tourist activities in Prague. Petr was so helpful and a major asset to the hotel. Our room was spotless as was our toilet / shower room. Prague itself as a city was fantastic.

Let’s start with some good words. The hotel is located perfectly in a quiet spot walking distance from main train station that arrive every few minutes . The staff are friendly (Nh collection team) Be aware that there are two hotels in the same area, Nh (blue )and Nh collection (red) The blue team can improve themselves and be more friendly at the front desk . It seems most of the time we disturb them. The red team on the other hand were, super helpful and friendly. One thing you should be aware is in order to get to NH collection you have to go through NH city, and from there take a cable elevator (looks like a roller coaster and bit scary ) Once you’re finally in Nh collection, you’ll find spacious and comfortable rooms, I would say they need some work (paint peeling, and likewise) but that did not affect the overall experience. Breakfast room is modest but I know that every NH is different variety at breakfast so no complaints here. In our second day, the cable elevator was shut down for maintenance purpose, and the hotel provided shuttle services from the upper deck to the lower deck , that was incredibly uncomfortable, the shuttle drivers were not friendly at all, most of the time they were grumpy and drove too fast (except one young employee that driving safely and slowly) Most of the time we had to wait for the shuttle and out of the many time we needed it we chose to walk 10 minutes down the hill and up the hill because we could not stay and wait any longer . We were late to one of tours because of it and had to pay fee for not showing on time and missing the tour Just to make things more visual to other travelers. The gym is located in the lower deck And the room is located at the upper deck meaning if I wanted to go to the gym, I had to walk or wait for a shuttle . That said , the shuttle services were not efficient and not friendly and this is my main complaint. The hotel facilities are nice, I would say that the gym is one of the best gyms I have ever seen in NH all over (and I have experienced many of them) The hotel also has spa and a very good massage therapist but I highly recommend! I would like to mention the kind reception staff and especially one one receptionist that was incredibly helpful her name is Nickola , she assisted us upon the check out and make sure that everything went well

Everything was clean in the room. But the coffee maker was difficult to work out. Thanks to member of staff Bagdan from Ukraine, who explained and showed how to use it. But we weren't able to make it work anyway...I think you need to display some instructions on how to use the thing! Also not happy with limited options in the restaurant for lunch/ dinner. Also prices are sky high and the portions are tiny...very disappointing! Btw, the sky lounge was closed, so there weren't many places for us as a family to hang out. And the blond lady at the reception in the upstairs part of the hotel wasn't very welcoming or friendly, it felt like a quite cold treatment. Is it because we spoke English?

We have just returned from a weekend stay. The hotel in general is very nice and comfortable. We had bed and breakfast, and the breakfast was nice with a good selection. Hotek is about a 30-40 min walk to Charles Bridge. Some nice restaurants nearby, Masala Indian and Grosseto pizza especially. We had drinks in the Sky Lounge on a couple of evenings which was nice, great views. Just sit and a waiter will serve you drinks. The only downside is the cable car, which is a nice gimmick but only when it works. It wasn't working for a couple of days of our stay. When it was initially out of order, there were no signs of where to go. We just overheard that a shuttle bus would arrive. Very poor communication and when I say bus it is a 7 seater car. There is no queue system, so when it arrives, everyone just pushes to get on. If it's a long queue you just have to wait. No instructions given either if you do want to walk which we were happy to do. After a long day you just want to go to your room and not have to hang around. Once we found our the route using the bus, we decided to walk down one evening. You can do it by exiting on -1 through the wellness area. It takes you through the park, and be warned there are a lot of steps, but if you're fit and able, it is quicker. We also did the walk back up the hill.....much harder though! Frendly staff.

Very nice stay. There are two hotels connected by an open air lift, we stayed in the upper one located in a very still surroundings. The hotel Is clean, breakfests gorgeous. We are very satisfied and can only recommend it to other visitors of Prague

We had a wonderful 3 nights stay in 3 rooms in NH Collection Prague. ALL the staff were so helpful from the very beginning. The reservation department found our "lost" reservations (coursed to my spelling mistake) and changed the arrival date without any problems. Special thanks to the receptionist/concierge Petr Polacek. He organised a German speaking tour guide for us and the hotel car for our sightseeing tours. Breakfast was very good. Dinners (2x) excellent. Rooms clean and VERY spacious with nice views over Prague. One was ground floor with a nice terrace. The cable car to reach the hotel was a big surprise. We all loved it. And yes, it is a little older cable car and little "fragile" too. The 4 days we were there, it worked except one time. But for these cases, the hotel has a shuttle bus available immediately. We have such lovely memories from this trip to Prague and a huge part comes from our stay at your hotel. Thank you all so much from the bottom of our hearts

There are many hotels to choose from in Prague, but not many that ticked all the boxes for our 'must haves': convenient location, comfortable beds, bathtub, fridge, kettle, indoor pool, sauna. NH Collection did not disappoint! It was very clean throughout and the staff were friendly. As we had an evening return flight, we really appreciated being allowed a later check-out. The breakfast selection was very good and we had a pleasant meal one evening (when it was cold and wet outside) in the Il Giardino restaurant. The pool (included in the room rate) is a decent length for swimming, but quite narrow if there are more than two or three in the water. There were always sufficient pool towels for use. Bathrobes and slippers can be ordered on the hotel app. The sauna was a suitable temperature and the jaciuzzi very relaxing after a day's sightseeing. (The pool and the jacuzzi would be difficult for anyone with mobility difficulties to access due to the high steps.) The novelty of this hotel is the funicular which you summon just like an elevator from inside the building. It takes just over a minute to get to or from the NH hotel at street level below. During a few hours of maintenance, the hotel put on a shuttle minibus instead. The hotel is a short walk from the Nový Smichov shopping mall with well-known chains, including Tesco and M&S. (We're British,so being able to buy 'proper' milk for our tea was great!) The mall also has a food court and there are other good value restaurants nearby. There is a tram intersection and the metro which run from this location (Andel) and so getting into the centre of Prague is very straightforward - and cheap (or even free if you are over 65!)! It took us about an hour to get to and from the airport on public transport. We would happiy stay at the NH Collection again!

We found the hotel to be perfect for our needs. It was a good location, maybe 7 mins. walk to Andel metro station. Quiet location but close enough to eating, drinking and shopping. We loved the funicular ride up to the hotel, through garden grounds. Our room was large with a view of the tennis courts, plentiful storage, a safe, good lighting, great water pressure in the shower, powerful hairdryer and lovely bathroom products. The only negative is that the towels could be softer. They need to be replaced as they are past their best. Breakfast buffet was extensive and delicious. They even had fresh mint leaves for your tea! The made to order omelettes were delicious, as were the traditional Czech buns, fresh from the oven and filled with jam. Yum! We found all staff to be helpful and friendly. Luggage storage was available too. We didn’t use the spa but had a look and it was fine. We wished that the Sky Bar had been open as the view would have been amazing but I guess that this is maybe seasonal. I would definitely recommend this hotel for your visit to Prague.