Bungalows Cordial Biarritz

I could almost give these Bungalows 5 stars just for the shower! But it actually gets 5 stars for everything! First there’s the cute entranceway – looking especially lovely and festive as it was Christmas. Reception staff were welcoming, friendly and helpful on arrival and throughout our stay. The gardens and pool area are well-kept and pretty. The bungalow itself was spotlessly clean and spacious, and I loved the style and layout, with the dining and living areas cleverly separated into distinct areas whilst being in one big room and a variety of lighting (uplighting, wall lighting, main light, etc). The kitchen was clean and tidy with a good array of utensils and crockery etc, with a proper fridge/freezer – not just a tiny freezer box. Also provided on arrival was a bottle of water and a very useful small washing-up pack. Just off the kitchen was an outdoor space for drying clothes, equipped with pegs too! The bathroom was large with a nice selection of environmentally friendly toiletries, including items you don’t usually get in other hotels like lip balm, emery boards, cotton wool, dental kit, razor, etc. The terrace was a good-sized area with 3 chairs and 3 sun loungers – presumably they provide for as many people as staying in the bungalow, whereas other places I’ve stayed only provided 2 even though there were 3 of us. And although we were roadside rather than pool or garden, it was not overlooked by passersby or neighbours. The safe was large and easy to use, though you pay a bit extra for this. We were self-catering but had the breakfast once. There was everything you would expect to find at a buffet breakfast and it was all very tasty, and well laid out considering the small space available for this. Sara (I think that was her name) was friendly and chatty, and replenished the breakfast goodies as soon as was needed. Yes, some of the indoor furniture seems dated but nothing that a sanding and repainting wouldn’t fix. I would absolutely recommend if staying in the area. Loved it.

When we arrived there was a queue to check in and only one lady on reception. Credit to her as she remained calm, friendly and efficient throughout. The grounds are lovely, as is the pool. Unfortunately no umbrellas. The pool bar was closed most of the time, hubby went to get an ice cream when it was open to be told they hadn’t got any due to the machine being broken. The rooms are extremely dated which makes them look dirty. The first thing that hit me when entering the bungalow was the smell, I can only describe as mothballs. I’m extremely allergic to cats and one must have been in the room as I struggled to breathe most of the time. I’m a light sleeper and was lucky to get a couple of hours rest due to being on the roadside and the noise from coaches all through the night was horrendous. It wasn’t just the constant noise but the air pollution the coaches and traffic were kicking out, further aggravating my asthma. Out of the 10 days we were there by day 5 I just wanted to go home. The sheets weren’t changed while we were there. If you like quiet this is ideal- apart from the traffic noise.

The best break away I needed! The hotel was very friendly , close to the beach and shops . The hotel staff are amazing! They really look after you . The bungalows are very clean and have everything you need for self catering . A home away from home . 100% recommend this hotel and a special thanks to Marta on the reception.