Amata Patong

Amata Patong Reviews

Amata Patong

189 29 Rat Uthit Song Roi Pi Rd, Pa Tong, Kathu District, Kathu, Phuket Province, 83150, ThailandView Hotel Details
Amata Patong
Amata PatongAmata PatongAmata Patong
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1 night

Amata Patong Guest Reviews

4.2/5
Very Good
173 review
Verified reviews
Location4.4
Amenities4.0
Service4.2
Cleanliness4.2
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All reviews(173)
Positive reviews(159)
Reviews with photos/video(52)
Friendly staff(46)
Near shopping area(17)
Convenient for shopping(16)
Great value for money(12)
Great swimming pool(10)
Average sound insulation(9)
Perfect for business trips(7)
Large rooms(5)
Negative reviews(14)
Cyril Gregory
Deluxe Pool View Room
Stayed in Jan 2025
Couples
4 review
3.7/5
Posted on Feb 24, 2025
Good location and room service was attentive. Breakfast was basic with limited variety. This compensates for the location that is a walking distance to the main entertainment area and markets. The price is reasonable for a hotel at this area of Phuket.
Response from Property: Dear Cyril,Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed our excellent location, attentive room service, and the convenience of being within walking distance to the main entertainment area and markets. It’s great to know that you found our pricing reasonable for the area and We also appreciate your honest feedback regarding our breakfast offerings.Thank you once again for your review. We look forward to welcoming you back for another pleasant stay.Warm regards,Amata Patong Team
ZuzuSeng
Superior Newly Renovated
Stayed in Sep 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 13, 2024
We do enjoy staying in Amata. Hotel assistance manager was really good and passion. Will recommend for friends. Thank you
Response from Property: Dear Zuzu,Thank you for your lovely feedback! We are so glad that you enjoyed your stay at Amata Patong and appreciated the service our team provided. Our goal is to make sure that our guests feel well looked after and we are so glad to hear that we were successful during your visit.We sincerely appreciate your recommendation to your friends, it means a lot to us! We look forward to welcoming you and your friends back to Amata Patong in the future.If there is anything we can help you with, please do not hesitate to contact us.Warm regards,Amata Patong Team
Guest User
Deluxe Room
Stayed in Dec 2024
Travel with friends
1 review
2.7/5
Posted on Jan 21, 2025
Not worthy that money, normal, overrated, i will not visit again, half of the price will be ok
Response from Property: Dear Valued Guest,Thank you for sharing your feedback regarding your recent stay. We are truly sorry to hear that your experience did not meet your expectations and that you felt the value did not align with the price.We would like to inform you that your stay was during the high season, which is also a period of high occupancy. During such times, our pricing is adjusted to reflect the demand and availability of rooms.At our hotel, we strive to provide a comfortable and memorable experience for all of our guests. Your comments are important to us, and we will use them as an opportunity to review our services and pricing to ensure that we are providing value that meets our guests' expectations.We hope you might consider giving us another opportunity in the future to provide you with an improved experience. If there is anything specific you would like to share or discuss, please do not hesitate to reach out to us directly.Warm regardsAmata Patong Team
1Candlelight
Deluxe Room
Stayed in May 2024
Travel with friends
13 review
4.7/5
Amazing
Posted on Jun 16, 2024
The rooms were spotless and inviting. The staff's friendliness and eagerness to help made the stay even better. The location couldn't be more perfect, just a short stroll from the mall and the vibrant Bangla Walking Street.
Response from Property: Dear Valued Guest,Thank you very much for your kind words and taking the time to share your experience with us. We are excited to hear that you found our rooms spotless and inviting. And the friendliness and enthusiasm of our staff will help make your stay even better.Our team is committed to providing the best service and accommodations possible. So your feedback is incredibly worthwhile. We are also delighted that you enjoy our great location. It is just a short walk from shopping malls and lively Bangla Walking Street.Best regardsAmata Patong Management
yvonne
Deluxe Room
Stayed in Jul 2024
Travel with friends
2 review
2.5/5
Posted on Aug 18, 2024
Upon checked in to the room, was shocked to know basic amenities like toothbrush set wasn't provided. Bedroom slippers also not provided. Towel just for 1 pax despite indicated for 2 pax in a room. The housekeeping cleared the towels daily but never top up. Every night, we need to call operators to request for amenities and towels. Breakfast was so so only. Not much varieties to choose.
Response from Property: Dear Yvonne,Thank you for sharing your feedback about your recent stay at our hotel. We sincerely apologize for any inconvenience you encountered and appreciate the chance to address your concerns. Understanding the need for a well-prepared and comfortable room is crucial.From investigated we will prepare two sets of towels: one shaped into an elephant on the bed as a welcoming gesture and another set in the bathroom. Toothbrushes and toothpaste will be provided upon request, delivered directly to your room. Each room will include a pair of thin white slippers, though outdoor sandals will not be provided. Additionally, we will ensure that shower gel and shampoo are checked and replenished daily throughout your stay without needing a request.We've reinforced our housekeeping guidelines to guarantee that all amenities, such as towels, toiletries, and slippers, are available in your room upon arrival. Our team is receiving additional training to consistently maintain these standards. Thank you again for your invaluable feedback, we hope your next stay will be a better experience.Best regards,Amata Patong Management.
VeronLee
Deluxe Room
Stayed in Jan 2024
Booked for others
4 review
5.0/5
Outstanding
Posted on Feb 24, 2024
Excellent location with great services. Repeat stay. Friends are happy with stay and value too
Response from Property: Dear Veronlee,Thank you so much for choosing to stay with us again and for taking the time to share your positive feedback! We are thrilled to hear that you found our location excellent and enjoyed the services provided during your recent stay.It's always a pleasure to welcome back returning guests like yourself, and we are delighted that your friends also had a great experience with us. Your satisfaction and comfort are our top priorities, and we are glad to know that we met your expectations.We would love to make your next stay even more memorable. Thank you once again for your kind words and for choosing to stay with us. We look forward to welcoming you back soon!Best regards,Amata Patong Management
Happy Wife Happy Life
Deluxe Pool View Newly Renovated
Stayed in Jul 2024
Family
19 review
3.0/5
Posted on Aug 22, 2024
10mins walk to Junceylon shopping mall. Their room is normal. Please choose the new renovated rooms.
Response from Property: Dear Valued Guest,Thank you for sharing your thoughts with us! We’re pleased to hear that you enjoyed our convenient location, just a short walk from Jungceylon Shopping Mall.We appreciate your suggestion regarding the rooms and agree that our newly renovated rooms offer an enhanced experience. Should you choose to stay with us again, we’d be more than happy to assist with reserving one of these updated rooms to ensure your comfort.We look forward to welcoming you back in the future!Best regards,Amata Patong Management.
Ezizmuhammet Saryyev
Deluxe Pool View Room
Stayed in Jul 2024
Family
17 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Changed two hotels while staying in Phuket Amata Patong was the best place. Clean, service great, good location.
Response from Property: Dear Ezizmuhamme,Thank you so much for sharing your experience with us. We're thrilled to hear that Amata Patong stood out as the best place during your stay in Phuket. Our team works hard to ensure our guests enjoy both great service and a prime location, and we're delighted that these efforts resonated with you.Your kind words are truly appreciated, and we hope to welcome you back to Amata Patong on your next visit to Phuket.Best Regards,Amata Patong Management
SAMEH OMER
Deluxe Pool View Newly Renovated
Stayed in Dec 2024
Family
1 review
4.2/5
Very Good
Posted on Feb 7, 2025
It was a great experience and time to spend there.
Response from Property: Dear Sameh,Thank you for your kind words! We are so glad to hear that you had a great experience and enjoyed your time with us.We appreciate your support and hope to welcome you back for a memorable stay.Warm regards,Amata Patong Team
Anonymous User
Deluxe Pool View Room
Stayed in Aug 2024
Couples
2 review
4.0/5
Very Good
Posted on Sep 25, 2024
Good location and clean hotel, service was good and breakfast need to improve.
Response from Property: Dear Valued Guest,Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed our hotel's location and found our service and cleanliness satisfactory.We appreciate your feedback on our breakfast options. We are committed to continuously improving our dining experience and your feedback is invaluable in this process.We look forward to welcoming you back soon and look forward to providing you with an even better experience on your next visitBest Regards,Amata Patong Management
Lai Yin
Junior Suite For 4 Persons
Stayed in Jun 2024
Family
2 review
4.0/5
Very Good
Posted on Jul 21, 2024
Overall is good. Room is spacious and clean. Staff are nice and helpful. Location is convenient to malls, restaurants and stores. you cannot go to the beach directly but walking along the road and turning the corners like 15 mins in normal pace. The temperature for the shower is not stable it’s very hot and cold alternatively.
Response from Property: Dear Lai Yin,Thank you for taking the time to share your experience with us. We are very pleased to hear that you found the room spacious and clean. And our staff are lovely and helpful. It's good to know that you enjoy a convenient location near malls, restaurants, and shops.Thank you for your comments regarding the shower temperature. We apologize for any inconvenience this may cause. Please be assured that we are working on this issue with our maintenance team to ensure it is resolved promptly.In terms of beach access We understand that walking may take a little longer. And we'll continue to look for ways to improve the guest experience in this regard.Thank you again for your valuable feedback. We hope to welcome you back soon.Best regardsAmata Patong Management
Ibrahim rahma
Deluxe Room
Stayed in Apr 2024
Other
2 review
4.0/5
Very Good
Posted on Jun 1, 2024
Amata patong hotel is a very good hotel services and location , but the room has a other sharing door room for the other room , which is not good on this and ppl on the next door can hear everything like talk , tv or music , so thats bother each other.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback about your recent stay at Amata Patong Hotel. We are delighted to hear that you enjoyed our services and found our location convenient. Your positive comments are greatly appreciated.We apologize for the inconvenience caused by the shared door between rooms. We understand how important privacy and a quiet environment are for a comfortable stay. Since these rooms are connected, you can lock the door to prevent it from being opened. If you need any assistance during your stay, please let us know so we can allocate a room according to your needs, we apologize for any inconvenience caused.We hope this experience does not deter you from staying with us in the future. We would be thrilled to welcome you back and provide you with an even better stay.Best regards,Amata Patong Management
Thuva
Deluxe Room
Stayed in Apr 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Jun 23, 2024
Good experience. Spacious room. Friendly staff and great service. Price is reasonable and location is great.
Response from Property: Dear Thuva,Thank you for taking the time to share your positive experience with us. We are very excited to hear that you enjoyed your stay and found our room spacious. Our staff is friendly. and our excellent service It's great to know that you also appreciate our reasonable prices and convenient location.Your opinion is extremely valuable to us. and inspire our team to continue providing the best experience for our guests.Best regardsAmata Patong Management
Guest User
Deluxe Room
Stayed in Apr 2024
Travel with friends
1 review
4.5/5
Great
Posted on May 24, 2024
Good location. Close enough to the beach, shopping and night activities. Hotel management and reception staff could improve on their communication with hotel guests.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you enjoyed our location and found it convenient for beach access, shopping, and nightlife.We sincerely apologize for any communication issues you experienced with our management and reception staff. Your comments are very important to us, and we will use them to improve our services and ensure a better experience for all our guests.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Best regards,Amata Patong
Hoover
Grand Deluxe Newly Renovated
Stayed in Apr 2024
Solo travelers
12 review
4.2/5
Very Good
Posted on May 12, 2024
i have stayed at the hotel many times, my go to hotel ! I had a problem with the air conditioning and loud music in room 231 ( I’m a musician normally don’t bother me ) This room is next to the road The room is very big and has a very big balcony but in the older building. After the first night I ask to be moved, the lady at the desk said No,!! I’ll have a repairman look at the air conditioning The repairman came 3 times in 2 days ( not to mention loud bass until 2: 30/3 in the morning ) So I booked another hotel But Mint ( nicest lady you will ever meet )came to my room and offered to move me to around room,, even an upgrade but I had already booked another hotel. She was super apologetic, apologized for the lady at the front desk and offered me a voucher for my remaining stay.! Incredibly nice lady . I was sad I was leaving Because of Mint, I will highly recommend this hotel and will definitely be staying again !!! Just book the pool view room 😊 very good hotel !!
Response from Property: Dear Hoover,Thank you very much for taking the time to share your recent experience at our hotel. We truly appreciate your loyalty and are grateful that you consider us your go-to hotel.We sincerely apologize for the inconvenience you experienced with the air conditioning and the noise in room. It's important to us that our guests have a comfortable and enjoyable stay. Please rest assured that we will address these issues to prevent them from occurring with future guests. We apologize for any inconvenience caused.We're glad to hear that our team was able to assist you and that her efforts made a positive impact on your experience. We will personally commend our team for her exemplary service. We're very sorry that the timing did not allow us to correct the situation before you moved to another hotel.Thank you for accepting the voucher, and we hope it will provide an opportunity to welcome you back under better circumstances. Based on your preference, we will ensure your next stay is in one of our pool view rooms, which I believe you will find much quieter and more comfortable.We look forward to seeing you again and guaranteeing a stay that not only meets but exceeds your expectations.Warm regards,Amata Patong Management