5 Patak Soi 2, Mueang Phuket, Phuket Province, 83100, Thailand
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10/10
Guest User
10/10
AlanaDD
Featured (10)
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Exterior
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10/10
Esther_lkh
Dining (46)
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9.5/10
Anonymous User
10/10
Guest User
Leisure & Recreation (35)
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9.0/10
Celeste Wong
9.0/10
Celeste Wong
Public Areas (26)
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10/10
Sanyaxiangdaoshijing
6.5/10
dibblue2849
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10/10
Roman 19.83
10/10
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10/10
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10/10
minimayworld
10/10
AlanaDD
10/10
Roman 19.83
Near Hotel (27)
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10/10
Varvara
5.5/10
Oxana
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9.5/10
oumnoi
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1 night
Guest Reviews
8.9/10
Very Good
274 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.5
Amenities9.0
Service9.0
Cleanliness9.0
LaneyL
Superior Mountain View Twin Room
Stayed in Apr 2025
Business traveler
51 review
9.0/10
Great
Posted on May 5, 2025
Great views. Nice room. Comfy bed. Good food. Very nice staff. Great pool. Decent gym. 2 happy hours. This basic room didn’t have a proper balcony and just a ledge so that was weird. I extended and got the sea view. That one is much better. Breakfast is ok. Cleaning could be more detailed. Not very close to the beach, but there is a free shuttle. For the price I love it.
Varvara
Superior King Room With Sea View
Stayed in Mar 2025
Couple
5 review
10/10
Outstanding
Posted on May 7, 2025
We`re coming back to Yama for the second time in a row. Last year we stayed here for 15 nights and this year for 13.
For some people the location might be inconvenient because it`s located quite far from the nearest 7/11 and the most uncomfortable is climbing uphill every time to get to the hotel. But we generally don`t consider travelling in Thailand without motorbike, that`s why the location is not a problem but rather a profit, because it`s a very quiet place.
We love breakfasts at Yama hotel, there`s everything you need and very important for me - good coffee.
The staff is amazing. We were so surprised that we were recognized this year by some people from the hotel. It was a very nice encounter.
I have to say that this year we have experienced some issues with the cleaning. Regularly we were absent in a room from 9 to 13 pm and after 4 pm. The cleaners started their work on the 5th floor right at lunch time, when the sun is the hardest in Thailand and most of people hide inside, so our rooms weren`t cleaned. Even when we pressed the button "please, clean the room" we came back in the evening and found the room in the same condition. Last year we lived on the 2nd floor and didn`t have such problems.
Even though, we would like to rate Yama hotel highly and looking forward to coming back next time.
Big thanks and hello to Spy and Thong ❤️❤️❤️ (or Tong, really sorry that I don`t know how to spell the name correctly, no offense).
Edwardomh
Family Room
Stayed in Mar 2025
Couple
6 review
9.5/10
Amazing
Posted on Apr 6, 2025
great hotel to relax and vacation.... variety breakfast....
Response from Property: Dear Min Hong,Thank you for choosing to stay with us and for sharing your feedback! We’re thrilled you enjoyed your relaxing vacation at our hotel.We hope to welcome you back soon for another wonderful getaway!Warm regards,Treechada PichyapolE-commerce Manager
Celeste Wong
Deluxe Pool Access Room
Stayed in Oct 2024
Family
4 review
9.0/10
Great
Posted on Dec 22, 2024
We took the pool room, which was awesome as it's jist outside our balcony. We were located at L1 right beside the restaurant for breakfast and play room. Hotel is quiet and tranquil with mountain view. Very relaxing and nice. Don't expect too much from breakfast. Very average with small variety of Thai food with some bakery options. Staffs were very friendly but many can't communicate well in English. Room was clean and spacious. Hotel venue is kind of situated on the hill so it will only be convenient for people who drives. I would definitely return to this hotel again.
Response from Property: Dear Celeste WongThank you for your kind words and for sharing your experience at The Yama Hotel Phuket.We're delighted to hear that you enjoyed your pool room and its convenient location with the balcony. We strive to provide a tranquil and relaxing environment for our guests.We value your feedback and hope to welcome you back to The Yama Hotel Phuket for another relaxing stay in the future!Warm regards,Treechada PichyapolE-commerce Manager
Guest User
Deluxe Sea View Room
Stayed in Sep 2024
Family
4 review
5.5/10
Posted on Nov 20, 2024
I’m definitely will never come back again. I rented motorcycle from hotel cause i think it will be safer even the price is higher than outside. The hotel pass it to an old woman who selling groceries beside hotel. For the first motorbike- i took a video of it before i take it and then i realised it’s quite big for me so i changed to another smaller- she passed me the one she is using- and she saw this time i didn’t take video of it. And that’s how funny things happened. After 2 days when i returned, she pretended to say there are 2 scratches on the motorbike which is super bulshit and start saying we didn’t do it but maybe when we park it outside other people did it- then started saying she doesn’t understand English bla bla. I was so mad and i contact receptionist- he checked and told her it’s not a scratch- she understood him fully she only can not understand us 🤣. Then after he left she told us we have to pay her 250bath which is the same amount as 1 day rental for fuel. I used 2 out of 6 fuels lines show on the motorbike but whenever i off the motorbike and turn on again it show 4 out of 6. So incredible. I decided to go out and find gas station at 11pm but i will never give her that 250. In the end i paid 50 bath for the fuels and finally get back my deposit. If the hotel is professional- they will never let her do all these dirty to us. Also the shuttle bus service is very rare. And it’s hard to book. They fit in to the max it becomes very unsafe so we have to spend a lot for transportation.
I will definitely never come back again
Response from Property: Dear Value guest,We are truly sorry to hear about your negative experience with the motorcycle rental. Your feedback is important to us, and we apologize for the inconvenience and frustration you encountered.We will investigate the incident with the motorcycle rental and take appropriate action to prevent similar issues in the future. We understand that this was a disappointing experience, and we will work to improve our rental services.Regarding the shuttle service, we will review our schedule and capacity to ensure a more reliable and convenient service for our guests.We hope you will give us another chance to provide you with a better experience in the future.Sincerely,The Yama Hotel Phuket
Guest User
Superior King Room With Sea View
Stayed in Jul 2024
Couple
13 review
10/10
Outstanding
Posted on Aug 18, 2024
Lovely hotel with a beautifully designed room. Enjoying the sunset on the balcony it’s a very relaxing experience. The Turkeyish Receptionist is super helpful and kind. This is the best hotel experience for us in Thailand so far.
6/11
Response from Property: Dear valued guest, We are thrilled to hear that you had a wonderful experience at our hotel. Thank you for taking the time to write a positive review. We strive to provide the best possible service to all of our guests. We hope to have the pleasure of welcoming you back to our hotel in the future. Sincerely, E-commerce
AlanaDD
Superior Mountain View King Room
Stayed in Jun 2024
Solo traveler
21 review
10/10
Outstanding
Posted on Sep 9, 2024
Thank you Yama Hotel !I Really enjoyed my stay in the hotel. Great service, very helpful stuff .The bed was so amazing that I didn’t want to get up go out 😅Pillows and mattress are fire! Beach is close, Bug Buddha you can see it from the hotel. Nice view on the sunset from the hotel .
6/8
Response from Property: Dear Alana , Thank you for your kind words! We’re delighted to hear that you enjoyed your stay at The Yama Hotel and that our service met your expectations. It’s wonderful to know that you found the bed, pillows, and mattress so comfortable—they truly are designed for a great night’s sleep!We’re also glad that you appreciated the views, including the Big Buddha and the beautiful sunset. While the hotel is not directly on the beach, we're happy you found it close enough for your convenience.We hope to welcome you back soon for another relaxing stay!Best regards,Barışcan KılıçGuest Relations ManagerThe Yama Phuket
Guest User
Superior Mountain View King Room
Stayed in Jun 2024
Solo traveler
7 review
7.0/10
Posted on Aug 25, 2024
Stayed here a number of times, very decent hotel for what you pay. Much cleaner than other hotels in and around Kata. Only problem is the location, transportation is necessary if you want to spend time out of the hotel. Pool is really good.
Response from Property: Dear valued customer,Thank you for staying with us.It was a pleasure to have you as our guest, and we hope you had a comfortable and enjoyable stay with us. We are looking forward to welcoming you back again.Sincerely,E-commerce
Dee00
Superior King Room With Sea View
Stayed in Jun 2024
Family
20 review
10/10
Outstanding
Posted on Aug 3, 2024
Excellent staff and hotel stay was very enjoyable. Will definitely book again.
Response from Property: Dear valued customer,Thank you for staying with us and for such a lovely review of your recent stay.We are glad to hear that you enjoyed your entire stay.The comment will be shared to the team in order to keep them up the good work.We are looking forward to welcoming you back again.Sincerely,E-commerce
Travel25
Superior Mountain View King Room
Stayed in Mar 2024
Traveling with friends
2 review
8.5/10
Very Good
Posted on Apr 11, 2024
Very nice stay, good food, beautiful and quite room. Friendly staff.
Response from Property: Dear valued customer,Thank you for staying with us.It was a pleasure to have you as our guest, and we hope you had a comfortable and enjoyable stay with us. We are looking forward to welcoming you back again.Sincerely,E-commerce