111/7 Nanai Rd, Pa Tong, Kathu District, Chang Wat, Kathu, Phuket Province, 83150, ThailandView Hotel Details
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The Senses Resort & Pool Villas, PHUKET Guest Reviews
4.1/5
Very Good
265 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.2
Cleanliness4.1
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All reviews(265)
Positive reviews(237)
Reviews with photos/video(106)
Great swimming pool(35)
Large rooms(26)
Offers pick-up/drop-offs(25)
Nice sea view(19)
Near shopping area(19)
Convenient for shopping(14)
Average lighting(10)
Friendly front desk staff(7)
Negative reviews(28)
aiex
Deluxe Room
Stayed in Apr 2024
Travel with friends
8 review
4.5/5
Great
Posted on May 30, 2024
Location is a little far up but there is a tuk tuk that the hotel provides to go to nearest mall/Big C.
Since hotel is on top of a mountain, the staff has a golf cart that carry us back and forth up to the hotel.
Value for money.
Guest User
Oasis Panorama Triple Room
Stayed in Jun 2024
Family
2 review
3.7/5
Posted on Jul 5, 2024
lobby is very hot, no air con, but the service is excellent
Legue F
Deluxe Room with Sea View
Stayed in Sep 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Oct 15, 2024
This hotel is amazing! we have been here before and we back this year again, still rocking in Patong beach.
J Melia
Deluxe Room with Sea View
Stayed in Mar 2024
Couples
1 review
4.7/5
Amazing
Posted on Apr 5, 2024
Fabulous hotel, very clean, very good food excellent pool and the staff were brilliant, had no problems at all and would highly recommend.
Guest User
Deluxe Room with Sea View
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 26, 2024
Great hotel in close to very busy area in phuket , the room is clean , the stuff very friendly very high recommended for families
Swabenabitch
Deluxe Room with Sea View
Stayed in Mar 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 15, 2024
I love this hotel, friendly and helpful staff
Breakfast is awesome,i highly recommend
You will enjoy your stay if you want a peaceful cozy place to stay after your day tour to the island
Guest User
Ocean Panoramic Room
Stayed in Aug 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Sep 24, 2024
Good size rooms, great view, friendly staff, nice food.
Up a hill, yet they offer a tuk tuk ride up.
Great pool with view of patong.
Lau
One Bedroom Pool Villa With Sea View
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 19, 2024
Great experience at the villas with private pool, it was clean and I had a great time at this hotel! Walkable distance to night markets, bars and Jungceylon shopping centre! I would definitely come back again!
Guest User
Deluxe Room with Sea View
Stayed in Dec 2023
Travel with friends
7 review
4.5/5
Great
Posted on Jan 2, 2024
resort located on a slope but the hotel provides buggy service to take you down the slope
good service, staff very helpful
room is very big and spacious, bed is comfy
bathroom however has bit strange smell of the drainage
late checkout till 2pm is provided
Lee
Oasis Panorama Triple Room
Stayed in Jun 2024
Travel with friends
5 review
3.7/5
Posted on Jun 19, 2024
The resort was really high up and a buggy was needed to get up and down, not the most convenient and the shuttle bus services were so limited we couldn’t catch any in our 5 days there. The sewage system in the hotel were not the greatest with clogged toilet bowls and strong sewage scents, the pool food services also took more than 30 mins to be served.
However, kudos to the hotel staff who always greeted us w huge smiles and tries to troubleshoot quickly.
King 1974
Deluxe Room with Sea View
Stayed in Jun 2024
Travel with friends
29 review
4.0/5
Very Good
Posted on Jun 7, 2024
Good location good swimming pool easy access to Central Phuket and walking street. Location is perfect. Breakfast is limited selection
Guest User
Deluxe Room with Sea View
Stayed in May 2024
Family
45 review
4.0/5
Very Good
Posted on Jun 8, 2024
Was moved to this hotel when our pre-booked hotel canceled on us , I agreed on the principal that the same requests were met as the original booking , IE, kitchen separate bedroom private pool,
However when it came to the booking although this hotel was double the price I originally paid none of the amenities were met.
Trip.cim representative seemed to think providing a more expensive place to stay would compensate however not the case , everything in this hotel was 3-4 times the price of walking out to the local shops ,
Sure the pool was big clean and good , however we felt trapped and unable to enjoy this place as we are not millionaires who can pay £240 per night for the amenities we had booked having booked for 4 nights .
So overall it may be a good hotel for those who want this but not for us therefore the review is irrelevant
Did not want to stay in this area so busy , so loud and so expensive even going to local restraunts to make up for not being able to cook for ourselves was 3 times the price as not being in patong
Valay
Deluxe Room with Sea View
Stayed in Dec 2023
Couples
2 review
4.7/5
Amazing
Posted on Dec 26, 2023
Excellent hotel, good staff and great location. Ideal for honeymoon stays.
Bewebr
The Senses Suite
Stayed in Apr 2024
Family
22 review
4.2/5
Very Good
Posted on Apr 23, 2024
The room has a v nice view of patong beach so we can see paragliding and very beautiful sunset in the evening and fireworks at night. The room is big and spacious too. However the bathtub is a bit dirty.
Threaliens
The Senses Suite
Stayed in Apr 2024
Couples
4 review
2.7/5
Posted on Apr 13, 2024
This hotel is definitely NOT 5 stars. If you want a 5 star experience avoid this hotel. Overall the customer service was poor and not welcoming. At check in was not greeted but was asked for my passport immediately. At check out call was made at check out time as expected and I informed them that we are getting ready to leave in 30 mins but was basically yelled out to leave in 20 mins. Definitely not coming back.