InterContinental Phu Quoc Long Beach Resort

InterContinental Phu Quoc Long Beach Resort Reviews

InterContinental Phu Quoc Long Beach Resort

Marina, Bai Truong, Ward, Dương Tơ, Phú Quốc, Duong To, Phu Quoc Island, Kien Giang Province, VietnamSee Hotel Details
InterContinental Phu Quoc Long Beach Resort
InterContinental Phu Quoc Long Beach ResortInterContinental Phu Quoc Long Beach ResortInterContinental Phu Quoc Long Beach Resort
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1 night

Guest Reviews

9.2/10
Great
383 review
Verified reviews
Location9.2
Amenities9.2
Service9.0
Cleanliness9.3
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All reviews(383)
Positive reviews(376)
Reviews with photos/video(204)
Great swimming pool(73)
Delicious breakfast(71)
Perfect for kids(40)
Loved the beach(25)
Children's pool available(10)
Delicious buffet(8)
Offers pick-up/drop-offs(5)
Close to airport(5)
Negative reviews(7)
IamMan1
Classic Twin Room
Stayed in Apr 2025
Family
4 review
10.0/10
Outstanding
Posted on May 18, 2025
absolute love the Intercon hotel three nights stay with the warm courteous staff, wide range varieties of breakfast, very kid friendly five-star hotel, our family love the beach, the kid pool and the kid activities assigned each day, it created loads of memories and the hotel room is really spacious and clean as well. we have no doubt to live it again if we come to PhuQuoc again!
Response from Property: Xin chao, Thank you so much for your review of our resort. We trust you had a comfortable stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words with them. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island.Sincerely, Ghislaine LeGeneral Manager
Guest User
1 King Residence
Stayed in Mar 2025
Family
12 review
8.7/10
Very Good
Posted on Apr 24, 2025
Overall a good hotel for family vacation . Lots of children activities. Staffs are friendly . Beautiful sunset view from the Beach. Recommended!
Response from Property: Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager
Guest User
1 King Residence
Stayed in Dec 2024
Family
12 review
9.5/10
Amazing
Posted on Feb 2, 2025
Absolutely amazing hotel for families. The rooms are big and spacious, including a living room, kitchen and washing machine. Hotel breakfast is diverse and they have a kids room (no staff) to entertain the kids while adults are eating. Pools are gorgeous and they have lots of activities for kids and adults. Service is above and beyond with a smile. Bar on the 19th floor is superb.
6/10
Response from Property: Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager
Anonymous User
2 Bedroom Residence Ocean View
Stayed in Dec 2024
Family
2 review
9.5/10
Amazing
Posted on Feb 13, 2025
Crowded breakfast buffet during CNY and it’s annoying with flies flying around the food all the time. There were only a few SUP boards and sometimes I had to wait for one. Some bikes were in bad conditions like flat tires or rusted wheels. Extremely limited choices for in room dining! Staff were generally helpful except one guy in the reception to whom I asked for the key to to the arrival and departure Lounge but he gave me an invalid one!
Response from Property: Xin chao 匿名用户,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.As we strive to provide the highest level of service every day, we truly regret to learn that we did not meet your expectation for the delivered service. Our team appreciates your candid feedback that we will be sure to address and we are constantly working to make improvements on the quality wherever possible.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager
Guest User
Classic King Room with Ocean View
Stayed in Apr 2025
Family
1 review
8.5/10
Very Good
Posted on May 21, 2025
Pretty and large, good service
Response from Property: Xin chao, Thank you so much for your review of our resort. We trust you had a comfortable stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words with them. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island.Sincerely, Ghislaine LeGeneral Manager
Anonymous User
Classic King Room
Stayed in Dec 2024
Couples
16 review
10.0/10
Outstanding
Posted on Feb 1, 2025
Perfect stay for a holiday. Even during high season enough seat at the pool and beach!
Response from Property: Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager
Mitchell
2 Bedroom Residence Ocean View
Stayed in Jan 2025
Family
1 review
9.5/10
Amazing
Posted on Feb 4, 2025
Absolutely fabulous service. All facilities were cleaned and well managed.
Response from Property: Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager
Yuen Lan Elan
2 Bedroom Residence
Stayed in Nov 2024
Family
1 review
9.0/10
Great
Posted on Dec 28, 2024
Very good breakfast although it was very crowded due to holiday season.   Hard to find an empty chair at pool but overall is good place to stay.
Response from Property: Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager
Rachel
1 King Residence
Stayed in Nov 2024
Solo travelers
4 review
10.0/10
Outstanding
Posted on Dec 19, 2024
Best hotel stayed in Phu Quoc! Room was super spacious with great view! There are a few restaurants around the resort - Sea Shack, Lava (Steak), Main Breakfast Room etc. The main dining area was very busy upon my visit for breakfast at 0800hrs and was directed to Sea Shack, love the view and chill vibe in this restaurant instead so it wasn’t an issue for me. Service was excellence, the team had your contact number for constant communication, and instant reply if you needed any help at all. The resort is not accessible to any shops nearby and all dining will be within the resort only. Love the exclusive private beach area!
6/8
Response from Property: Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager
Guest User
Classic Twin Room with Garden View
Stayed in Oct 2024
Family
3 review
9.0/10
Great
Posted on Dec 5, 2024
It was a great experience. If have a chance to visit here, I also choose this hotel again.
Response from Property: Xin chao,Thank you so much for your review of our resort. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager
Irene
Classic King Room
Stayed in Oct 2024
Travel with friends
24 review
7.5/10
Posted on Nov 9, 2024
The service at the rooftop bar was bad! We were 1st group customer and we wanted to have some time to think what we wanted to drink - the lady waiter came to take order and we mentioned just a while. She rudely said order fast or else you have to wait long when customers arrive. Pouring beers / drinks need a long wait ?
Response from Property: Xin chao,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.As we strive to provide the highest level of service every day, we truly regret to learn that we did not meet your expectation for the delivered service. Our team appreciates your candid feedback that we will be sure to address and we are constantly working to make improvements on the quality wherever possible.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager
Guest User
Classic Twin Room
Stayed in Mar 2025
Family
3 review
9.0/10
Great
Posted on May 2, 2025
Great service, very impressive service standard for front desk staff; great vibe for family travellers, overall it was a good balance of fun, zen, warmth and privacy, and I think every type of guests can enjoy what they like here. Also love the bathroom with that amazing sea view and nice coconut trees. Excellent value for money I'd say, especially considering it's sharing the same view, boulevard and beach with Regent nearby.
Response from Property: Xin chao, Thank you so much for your review of our resort. We trust you had a comfortable stay with us. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely, Ghislaine LeGeneral Manager
Iris Choo
Classic Room
Stayed in Mar 2025
Solo travelers
3 review
8.0/10
Very Good
Posted on Apr 27, 2025
The hotel was really crowded and seem to have not enough manpower. Wait time for check in and out was long. For breakfast, nobody was at the entrance to bring me to a table. I had to approach a waitering staff to get a seat. Tried to book for a programme out of so many programmes they provided and it was all fully booked for the ones I wanted to go for unfortunately. However, they provided wonderful chauffeuring service which was extended by the staffs and when I fell sick, there was medical service in house which helped me a lot. Special thanks to the staffs who assisted me during the time. Facilities and views amazing. 
Response from Property: Dear Valued guest,Thank you for sharing your valuable feedback with us. We’re pleased to hear that you appreciated our chauffeuring service and the medical assistance provided during your illness. We sincerely apologize for the challenges you faced during your stay. We are sorry that you experienced long wait times for check-in and check-out, and that you were unable to book the programs you were interested in. We recognize that these experiences did not meet your expectations, and we will work on improving our booking system to avoid similar situations in the future.We also appreciate your kind words about our facilities and views, and we hope to have the opportunity to welcome you back and provide a smoother experience next time.Thank you again for your feedback, and we look forward to welcoming you again soon.Warm regards,
Guest User
Classic King Room with Resort View
Stayed in Feb 2025
Couples
3 review
9.5/10
Amazing
Posted on Apr 3, 2025
Very nice beach, pool and service. The breakfast was very good but a bit crowded and sometimes during peak time can be a little chaotic. Overall it is a very very large resort with many residents and families. Do expect a lot of people staying.
Response from Property: Xin chao _TIGBmhkvrhl****,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.As we strive to provide the highest level of service every day, we truly regret to learn that we did not meet your expectation for the delivered service. Our team appreciates your candid feedback that we will be sure to address and we are constantly working to make improvements on the quality wherever possible.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager
Natasha from Russia
Classic King Room with Ocean View
Stayed in Feb 2025
Couples
1 review
8.5/10
Very Good
Posted on Mar 6, 2025
We liked this hotel. Stylish rooms, interesting bathroom design, excellent breakfast. But I was not congratulated on my birthday, usually in hotels there is at least a minimal congratulation. This is not very pleasant.
Response from Property: Xin chao _TIRU1guobl52****,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.As we strive to provide the highest level of service every day, we truly regret to learn that we did not meet your expectation for the delivered service. Our team appreciates your candid feedback that we will be sure to address and we are constantly working to make improvements on the quality wherever possible.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Ghislaine LeGeneral Manager