Hotels near Công viên Seta, Phu Quoc Island

I recently had the pleasure of staying at Sunset Bay Retreat Phu Quoc and was truly impressed by the outstanding customer service provided by one of your staff members, Trang. From the moment I arrived, she went above and beyond by offering me an early check-in at 9 AM without any additional charges, which was greatly appreciated after a long journey. Trang’s personalized service made my stay even more memorable. She kindly arranged transportation for me to a nearby Halal restaurant and later to the airport, ensuring I was well taken care of. Additionally, she provided complimentary buggy service to the nearest souvenir shop, even though it was a considerable distance away, which added to the convenience of my trip. Her genuine care and warm hospitality truly made me feel welcome, and I can confidently say that she is a real gem of your hotel. Because of Trang’s exceptional service, I will definitely return to Sunset Bay Retreat whenever I visit Phu Quoc in the future.

We stayed only 1 night. But I have to give AQUASUN hotel in Phu Quoc a 5 star rating across the board: 5 star location - centre of Duong Dong and close to the beach, 5 star for staff friendliness and helpfulness, 5 star for cleanliness, 5 star for cozy room, 5 star for excellent view of the rooftop swimming pool, and 5 star for breakfast buffet & à la carte dining. We fully enjoyed our stay!

We stayed in one of the bungalows just back from the beach for 7 nights over New Year. We loved it - it has the perfect chilled tropical holiday vibe we look for. It’s perfectly located near beach bars and restaurants as well as everything you need on the nearby laneway and main road. The room was very clean and the staff are lovely and helpful. The only nitpick is the breakfast is a bit boring in its simplicity but who cares! We’ll be back.

This is a great hotel! Our room was extraordinary with a seaside view. We had two very comfortable beds, hot water, electronic safe, fast internet, good access to transportation, and a stunning rooftop pool. The staff was friendly and professional and the massage class was worth taking. I rarely eat the complimentary breakfast when traveling in Asia but the breakfast here was very good with a wide range of choices. The serving staff was attentive and polite and I was able enjoy a more western style brunch while my wife (who is Vietnamese) enjoyed a well prepared Pho and fresh vegetables. I have traveled in Vietnam a half dozen times now and this is my new favorite hotel. We will definitely book it again. Ken Clark

We booked for 6 weeks; the Lahana thought we'd got our booking incorrect! However, we were shown to our bungalow on top of hill overlooking beautiful landscaped gardens. Our room was large and spacious, good size bathroom with bath tub and outside shower. As we spend 3 months in the Far East we tend not travel light. The wardrobe was not large enough for all our cloths, but, we used wicker baskets for extra storage.[might be worth management take on board?] Breakfast was a delight of the day. Various fruits, eggs, meats and salads also Vietnamese favourites. The staff are exceptionally friendly and helpful. Viet, Kim,Nico, I could name them all. The whole LAHANA team! Would we return? YES. My only reservation is Phu Quoc has only really just started as a tourist trap. I t needs to clean up its beaches and surrounding roads and lanes! I'm sure it will! Reminded me of Phuket 20 years ago! Now spotless. Thank you Lahana for a wonderful holiday!

Is a beautiful hotel next to the beach. All the staff are friendly. Thanks to the guest relation officer- Haiah. that we get to know to take public bus to many places. Also during day when it’s raining, She helped us get a taxi to the cable car station. The room is clean and comfortable. Breakfast has a good spread. Bus stop is just outside the hotel. Seafood buffet has a band from Philippines whom belt out numerous beautiful songs. Highly recommend this hotel.

After being stuck at home for the past 3 years and watching replays of Getaway, we finally got out of Australia and arrived in Phu Quoc. Stepping out of the taxi we were warmly greeted by the concierge staff with the traditional 'Xin Chao' as they escorted us into the beautiful Movenpick Resort foyer. Immediately my wife and I felt relaxed. This was what we had missed during COVID, escaping our busy lives and enjoying such beautiful resorts. Check-in was seamless and we were in our room in no time. I had an issue with our room and spoke to Linh at reception who was so nice and professional, and quickly resolved the situation. And in a flash we were by gorgeous pool and enjoying tropical cocktails. We spent the next 3 days laying around the pool, in the sun loungers looking out into the ocean, taking naps in the hammocks between the palm trees and enjoying the ocean breeze as we watched the sunsets. The Spa was amazing and one of the best we've experienced. The pre-spa sauna, stream room and spa baths was sooo relaxing. Breakfast was a feast to the eyes with delicious authentic Vietnamese food and a great international selection. The afternoons were spent devouring all sorts of enticing desserts during Chocolate Hour (and all for free, what a bonus!) We loved spending our evenings at Aura Beach Club as Vu was so helpful and attentive. He even got the whole team to sing Happy Birthday to me which was such a pleasant surprise. When we returned to our room, Linh and the reception team had organised a birthday cake and some gifts from the Resort. So sweet! It's things like this that make our holidays even more memorable. We thoroughly enjoyed Movenpick Resort Phu Quoc and the wonderful staff that made it so special. We will be back! and will bring all our families and friends :)

Pros: - good location, walking distance to Grand World - low price, best if you don’t spend much time at the hotel and mostly out and about - clean and modern decor Cons: - no aircon in corridor and elevator, it can be very uncomfortable to step in the elevator on hot days - no room service, no service at pool area, no option to pay for food and beverage at check out. - minibar is empty, instant coffee and tea bags are available yet no milk. When we requested milk for our cup of tea, the reception staff advised we would need to go to the bar (ground floor) to purchase milk at own cost. Milk is essential and it has always been provided free of charge wherever we’ve been (Bali, Singapore, Australia, etc.) - mid-stay ROOM INSPECTION. This is very UNPLEASANT practice to Westerners and should be stopped. Not sure if this is normal in Vietnam, but it is very displeasing and annoying to us (Australians). We often stayed a few weeks to months in Bali and other Asian countries, we’ve never had room inspection where 2 staff entered our room, 1 of them walked around the room pretending to check the skirting board with a screwdriver while the other was casing the room (it was obvious that they wanted to check to room). - poor English proficiency. Only one reception staff can speak English well, the rest of the staff don’t. My husband was quite frustrated during our stay because he couldn’t communicate with staff. We’ve stayed in Bali and other Asian countries, all of their staff are fluent in English including security and housekeeping staff. - lack of attention to food safety. Signage is very small. No cover when the meals bought outside to the pool area. Food was not kept at optimum temperature can cause bacteria to grow to dangerous levels that can cause illness. - lack of knowledge about beverage. Staff didn’t understand my husband’s order of Bourbon + Cola (very common drinks to Westerners) and advised they don’t have Bourbon. When my husband went to the bar with the staff, there was a big Bourbon bottle sitting on the shelf! - lack of customer service. Staff was not attentive to customers, my husband had to walked to the restaurant to get staff attention when we wanted food and drinks while we were at the pool. Staff should walk around and simply check in with customers. Staff didn’t greet customers when they walk past, again when we were in Bali and other Asian countries, their staff (everyone including housekeeping staff) always said good morning, good afternoon or good evening. - FACIAL BIOMETRICS RECOGNITION was an entry requirement to enter buffet breakfast. This should be disclosed in booking description including third-party websites like Agoda, Booking.com, etc. No information on Facial Biometrics Recognition are found anywhere or has ever been communicated to us prior to checking in. If we have known, we would stay elsewhere for sure (we will request that our data are permanently deleted from their system and we suggest that you do the sam

Beautiful, small hotel Clean and in an excellent location close to the dancing fountain show There are restaurants, shops and cafes nearby Breakfast is not varied and must be ordered before six in the evening Coffee with breakfast is not free There is a healthy dish The employees are very helpful and will help you with anything you need The hotel area is not accessible by car

Love this hotel! I definitely will book again for my future trip! This hotel even send me birthday cake and birthday card, so warm ❤️ and there is complimentary airport transfer service, which save your taxi fares. and shutter bus for certain attraction point like safari, vinwonders, grand world.. all these super near. The hotel has their own beach and swimming pool, super nice, service super good! Highly recommended! Price is reasonable!! Grand world view omg, love it!