3-Star Hotels in Phnom Penh

going back to this city after 26 years is quite exciting so I chose a hotel near the city center. I booked City Centre Hotel via booking.com. I requested for airport pick up but no one picked me up even if I agreed with their taxi cost of 15 USD. I needed a taxi because I am going to an important meeting that same day. After my meeting, a friend dropped me off at the hotel and I found out that the hotel is located in a very busy street near bars and shops. Anyhow, I already booked. The reception told me to pay extra amount which I just paid because it is already around 8 pm and I needed to sleep. The room is very small with no exhaust and windows can not be opened. The pillow cases were stained and somewhat smelly. Breakfast is good and staff are friendly and helpful which made it better even if the hotel is not that great. After walking around the area, I found out that there are better options within that vicinity. So next time I will tray another hotel.

I love this hotel. Located not far from many popular attraction and a lot of restaurants and bars close by. The staff is very friendly and was able to communicate using English. They were very pleasant and always smiling. Also, they were very helpful. The superior room with city view was lovely. It had a full size fridge, a water dispenser, a microwave, hair dryer, table, king size bed, tv, kettle, lots of storage, water heater, full size mirror and a vanity size mirror. The room was very clean. No molds in the bathroom. Towels and sheets were very clean, white and smelled very good. Rooms are cleaned every day which includes changing of sheets and towels. The hotel has enough amenities for a stay in holiday. The pools on the 13th and 39th floor are beautiful. These floors also has a steam room and gym available from 7am to 9pm. The entire place was clean and all workers greeted me with a smile. There is also a reading room, game room and a playground on the 13th floor. If you stay at this hotel for long, you don’t have to worry about dirty laundry as this service is free of cost. If that’s not a good bargain, I don’t know what is! This apart from the fact that my stay was for 5 days and 4 nights and my total was less than US$100 for the entire stay. The views from the rooms are spectacular. You’re able to see the city/ river. When it rains it’s just so beautiful. I was lucky enough to watch a beautiful firework activity taking place during my stay. Overall, I very lovely time spent at this hotel and I definitely would recommend to anyone planning to visit Phnom Penh and I will most definitely stay here again. 10/10 You are required to pay US$15 deposit when you check in and it returned when you check out. Make sure to keep your room key safe or you will have to pay for it.

Owner was friendly. Tried to do its best service. But hotel is old, need re-build & new marketing. Get a no air-conditioner room, but fan room is big enough for its price. Probably the hotel room demand isn’t full utilised and could be better used.

This is a cheap option for accommodation with an average breakfast(buffet) . The price is adequate to what you pay for. The hotel has a good location close to the S21 museum (about 7 minutes walk). About 30 minutes walk to the central market or the royal palace. lWeak WiFi. Helpful staff in the lobby. Inexpensive meals in the restaurant.

We booked two Superior Twin Rooms, but the room type we received was not correct. One of the two rooms was way below the standard. In fact, it did not even have a window open to the outside air. The window was facing a visiting room. And one of the walls was partitioned with a hardboard, which was quite unsafe. The table provided in the room was rough and of low quality wood. The couple who had to check in to this room had informed the person who was at the reception about this issue at the time of checking in. They asked for the exact room type that we have paid for. But they were simply informed that room type was not available and were left without any other reasonable option. This is quite frustrating after paying for the rooms in full before coming to Cambodia. Most importantly, at the checkout time, the reception did not take any responsibility for my request to refund at least the price difference to the couple who had to stay in this lower standard room. The receptionist (Somaly) said it's not her business and we should not have accepted the room on arrival in the first place. She did not even bother considering the real situation we had to face. We understand this is very unprofessional and unreasonable. In terms of the room service, we had only two tea bags and two water bottles for the entire three days. Both rooms had a very bad smell, which means cleaning is not done properly. So I have to say that the room service also is not so good.

We checked in 30/03/23 to find no water from the shower, wash basin and toilet. Complained twice and was told that it was being looked at. At that point they could have changed our room but didn't. We went out for dinner and some hours later found that the water was back on but would not get hot. Complained and was told it would be looked at in the morning. In the morning awoke to find no hot water still. Complained by phone to reception and was told that this happens often and the water off situation is a problem throughout Phnom Penh. I couldn't believe what I was hearing. I asked to change room and she said it would make no difference. I said that's unacceptable and she hung up the line. In addition, the room key slot on the wall was loose and I could easily touch the internal wiring. The room telephone would unplug itself from the phone line if I just moved it an inch. The mixer tap handle came off in my hands quite easily. I made a new booking at another nearby hotel and walked out. Trip.com customer services were very sympathetic and responsive and refunded my unused days within the hour (almost).

in this calm place you will be sure that no one will spoil your mood. and the pool in hot weather will give you coolness in the very center of the beautiful cityin this calm place you will be sure that no one will spoil your mood. and the pool in hot weather will give you coolness in the very center of the beautiful city

The hotel has a good location , just in front of the central market and the Royal palace is also near. It is located on the main road and easy to access. They cleaned the room every day and the staff was nice. Though they couldn’t help to buy tickets to the different places of the country. Anyway I enjoyed the stay.

It’s a well located hotel, easy access for lots of restaurants and and shops. They also have a very friendly staff. The room was good it’s clean but a bit small

Great location, the guy in the reception that I met tonight was not honest, but the one in the morning was very nice and very helpful honest , good location