HWJC+PJR, 10, St. Preah Sisowath Quay, Khan Doun Penh, Phnom Penh, CambodiaView Hotel Details
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Lcs Hotel & Apartment Guest Reviews
4.3/5
Very Good
211 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(211)
Positive reviews(204)
Reviews with photos/video(47)
Awesome stay(50)
Delicious breakfast(23)
Great value for money(18)
Great location(14)
Great swimming pool(8)
Perfect for business trips(7)
Loved the view(6)
Average sound insulation(4)
Negative reviews(7)
TWAL TAR SU
Standard Twin Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Hotel staffs are so friendly and they are always ready to help with customers. Also love their breakfast. Their rooms are very compact and clean. If I come back to Phnom Penh, I will definitely stay at this hotel again.
Response from Property: Dear TWAL TAR SU, Warmest greetings from LCS Hotel & Apartment, Phnom Penh !We're thrilled you loved your experience with us and we hope to see you again soon.Warmest regardsLCS E-Commerce team
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Couples
5 review
4.2/5
Very Good
Posted on Jan 8, 2025
Good hotel in nice location (grats to trip.com as they only shown correct location while Booking, Google maps, Apple maps etc. display wrong location for unknown reason, so be careful).
To my mind breakfast not strongly for 4*, rather it’s good 3* (because of variety and richfullness). Not wide range and 90% of food is Asian oriented, but all of that is tasty to me.
Response from Property: Dear Sir/Madam,Warmest greetings from LCS Hotel & Apartment, Phnom Penh !Thank you very much for your feedback. Your valued feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. We look forward to welcoming again in the nearest future. Warmest regardsLCS E-Commerce team
Solinna
Deluxe Double Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 5, 2024
Clean and nice view
Hot
Standard Twin Room
Stayed in May 2024
Booked for others
12 review
4.0/5
Very Good
Posted on Sep 5, 2024
Good place
sovannary lim
Standard Twin Room
Stayed in Sep 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 11, 2023
I like to stay here as good customer settings service , have restaurant on the top, have swimming pool, Gym .
Response from Property: Dear Sovannary Lim, Warmest greetings from LCS Hotel & Apartment, Phnom Penh !Thank you, Sovannary , for your review, we’re so glad to hear that you enjoyed your stay and appreciate you admire for great spot in all aspects. It’s always great when we can help you make the most of your time with us, we will let our staffs know that you appreciated their assistance and they will be thrilled.We look forward to welcoming you again in the future. Warmest regardsDin Samady | E-Commerce Manager
Guest User
Deluxe Twin Room
Stayed in Jun 2024
Family
7 review
5.0/5
Outstanding
Posted on Jul 21, 2024
Very nice and cozy place. Authentic atmosphere and delicious food
Response from Property: Dear Сно, Warmest greetings from LCS Hotel & Apartment, Phnom Penh !We appreciate your kind review of our hotel and thank you so much for taking the valuable time to leave us a perfect review.We look forward to meeting you again at our hotel. Warmest regardsLCS E-Commerce team
Fil
Deluxe Twin Room
Stayed in Feb 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Mar 27, 2024
Room was nice and clean. Staff was friendly and helpful.
Only breakfast could be improved with more vegetarian options and non-dairy milk!
Response from Property: Dear Fil,Warmest greetings from LCS Hotel & Apartment, Phnom Penh !Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our guests.Warmest regardsDin Samady | E-Commerce Manager
Jovanna1125
Deluxe Double Room
Stayed in Aug 2023
Couples
55 review
5.0/5
Outstanding
Posted on Sep 30, 2023
Very nice and clean hotel. Very good breakfast. Very kind and friendly service.
Response from Property: Dear Jovanna, Warmest greetings from LCS Hotel & Apartment, Phnom Penh !We appreciate your kind review of our hotel and thank you so much for taking the valuable time to leave us a perfect review.We look forward to welcoming you again in the nearest future. Warmest regardsDin Samady | E-Commerce Manager
LisaL
Standard Twin Room
Stayed in Apr 2023
Family
9 review
4.7/5
Amazing
Posted on May 27, 2023
Beautiful hotel. Little bit away from the main attractions but in the main road with TikTok’s everywhere. Restaurants, market and river boats/excursions all close by. Food was great, room too. No complaints whatsoever. Staff were amazing. The pool was really nice and gym was well equipped.
Response from Property: Dear Lisal, Warmest greetings from LCS Hotel & Apartment, Phnom Penh !Thanks for the feedback on your experience with our teams. We will spread this great review to our teams who have done their responsibility perfectly. Again, we sincerely appreciate your insight because it helps us build a better customer experience.Best RegardsDin Samady | E-Commerce Manager
Guest User
Deluxe Double Room
Stayed in Jul 2023
Couples
2 review
4.0/5
Very Good
Posted on Aug 31, 2023
It was a very good and comfort. Staffs were very friendly and the place very clean. I give a four star out of five
Response from Property: Dear Guest User,Warmest greetings from LCS Hotel & Apartment, Phnom Penh !We are so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of our hotel’s environment. Thank you again for taking the time to share your feedback with us and we look forward to welcoming you again in the nearest future. Best RegardsDin Samady | E-Commerce Manager
Guest User
Standard Twin Room
Stayed in Feb 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 11, 2024
It was such a clean, amazing hotel! Thank you:))
Response from Property: Thank you very much for your review of our facilities, cleanliness and environment. We are always committed to providing the best accommodation experience for our guests. We hope you had a great time with us and we look forward to seeing you again! Have a nice trip and everything goes well for you.
Polawut Thuwanuti
Deluxe Double Room
Stayed in Apr 2023
Business travelers
5 review
4.0/5
Very Good
Posted on Jun 2, 2023
First impression hotel ever
Response from Property: Dear Polawut Thuwanuti, Warmest greetings from LCS Hotel & Apartment, Phnom Penh ! Thank you, Polawut Thuwanuti, for taking the valuable time to write this review of our service, all feedback is highly appreciated, as it enables us here at LCS Hotel & Apartment to further develop our hotel. Best Regards Din Samady | E-Commerce Manager
Guest User
Studio Suite Room
Stayed in Dec 2022
Solo travelers
2 review
4.7/5
Amazing
Posted on Jan 31, 2023
I stayed at LCS twice during my 8 day trip to Cambodia. My room, both times, were excellent. It was clean and homey. The pool I didn't get to use, but it was nice and clean, with towels provided pool side for the guests. There was a hot tub, but the hotel was doing some renovation on that level to make the services and amenities better, and the hot tub was not available at the time. The Skybar had nice food and drink. I loved the smoothies! There was a drink provided during happy hour. The view of the river was lovely, and it was nice to sit in the garden on the roof with the breeze. The breakfast was varied with Asian and Western breakfast foods available, and you could find something for everyone. The maitre'd was very knowledgable and helpful. I think his staff were new, and while helpful, they were slow in service. But, I had gone up once earlier during the day and they were in a training. So they are working on improvement. The front desk staff were helpful and polite, helping me arrange a tour guide and drivers to the airport. There are no spa services at the hotel, but there is a spa that was recommended by the staff right around the corner, and the spa was quite nice. It is within easy walking distance to Wat Phnom and to the post office, should you wish to mail a post card during your journey. I loved my stay at the LCS Hotel.
6/8
Response from Property: Dear valued partner, Thank you for your feedback.Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily. Thanks for your kind words and we look forward to seeing you again. Best Regards Din Samady E-Commerce Supervisor
NEWAZ MD NOWROZ
Deluxe Double Room
Stayed in Dec 2022
Business travelers
7 review
1.0/5
Posted on Jan 18, 2023
badest hotel i saw in my life,didnt order anything but they make bill,and later when i checked out they let me wait around 30minutes......never come to the hotel
Response from Property: Dear NEWAZ MD NOWROZ, Thank you for your feedback.We sincerely apologize for your experience and that our staff didn’t meet the level of service we strive for. Please know that we will be addressing this review with the team so they can learn from it and do better in the future.However, regarding the room service bill that we proceed to charge, please be informed that you ordered four bottles of Heineken beer three of them at Sky Bar on the 18th of January and one more bottle of Heineken beer drinks inside the room (Mini bar). Totally, there are 4 bottles of Heineken beer that you drink and need to pay on the departure date. On the other hand, the bill shown in different name, that was because of the place is separated between Sky bar and mini bar. We hope to have chance to meet you in our hotel again in the nearest future !Best RegardsDin SamadyE-Commerce Supervisor
Anonymous User
Deluxe Double Room
Stayed in Dec 2022
Family
12 review
4.7/5
Amazing
Posted on Jan 16, 2023
Everything was ok. Breakfast was ample. Location is perfect. Got welcome drinks. But the toilet door cannot be closed (room7003). Already told them three times to fix.
Need to pay deposit USD100 per room (cash only)
Luckily can store luggage for free (unlimited hours on that day)
Pleasant staff.
Response from Property: Dear Mrs. Niti Kasmalawati Binti Abdul Razak, Warmest greetings from LCS Hotel & Apartment, Phnom Penh, Cambodia !Thank you for taking the time to review your stay with us. We are so glad to hear that our staffs were able to make your experience with a good memorable once and that you enjoyed all of what we offer. However, regarding the toilet door cannot be closed (room 7003), our teams fixed it timely. In addition, the deposit will be required USD 100 per room per stay upon arrival at reception and it will return on the check-out date properly. Again, your review is valued greatly and it helps us maintain an excellent standard of service to our guests.Best RegardsDin SamadyE-Commerce Supervisor