Stillorgan Rd, Dublin, County Dublin, A94V6W3, IrelandView Hotel Details
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Radisson Blu St. Helen's Hotel, Dublin Guest Reviews
4.4/5
Very Good
128 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.2
Service4.5
Cleanliness4.4
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All reviews(128)
Positive reviews(26)
Reviews with photos/video(12)
Classy environment(8)
Awesome stay(7)
Great service(7)
Negative reviews(2)
zrxivy1999
Superior Room
Stayed in 2024년 11월
Couples
7 review
4.7/5
Amazing
Posted on 2024년11월25일
Perfect price for amazing room, very friendly staff, although the only disadvantage is everything being little old.
Response from Property: Thank you for taking the time to share your experience while with us at Radisson Blu St. Helen's Hotel, Dublin . We look forward to hopefully having you return to us again in the future. Best Wishes , VitaliiGuest Relations
呢呢nene
Premium Room with Garden View
Stayed in 2022년 12월
Travel with friends
2 review
4.0/5
Very Good
Posted on 2023년2월4일
I went there in December, the Christmas decoration of the hotel is very beautiful, I like anywhere of the hotel, the staff attitude is very good, but I can not find slippers in the room, and the heater broke down after one night.
Response from Property: Thank you for choosing to stay with us while visiting in the area and also for your hotel review. We are delighted that you enjoyed our decorations at Christmas and found our team to have a good attitude. We are sorry about the disruption to your stay, please accept my sincerest apologies for the inconvenience caused and the matter as a whole. We hope this will not deter you from returning to us when next in Dublin. Sending you our best wishes Caitriona
magewell
Standard Room
Stayed in 2024년 8월
Family
1 review
4.5/5
Great
Posted on 2024년9월1일
Great place!
Response from Property: Thank you for choosing Radisson Blu St. Helen's Hotel. I appreciate you taking the time to share your experience. We hope to welcome you back again in the near future. Holly Guest Relations Department
Evaking
Suite with Balcony
Stayed in 2024년 8월
Family
37 review
5.0/5
Outstanding
Posted on 2024년9월14일
This is the hotel I chose when I went to Dublin in the past two years. The room is big enough for Europe. The Italian restaurant in the hotel is also delicious. I highly recommend it. It is a hotel like a manor. You can see the rainbow and the sea.
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Response from Property: Thank you for choosing Radisson Blu St. Helen's Hotel. I really appreciate you taking the time to share your experience while with us. I have shared your feedback with my colleagues who I am sure will be delighted to receive this. We hope to welcome you back in the near future.HollyGuest Relations Department
Anonymous User
Standard Room
Stayed in 2024년 8월
Business travelers
3 review
4.5/5
Great
Posted on 2024년8월14일
The hotel is relatively old. I lived on the 2nd floor. The water pressure of the toilet flush was very low. The hotel scenery was very beautiful and the waiters were very nice.
Original TextTranslated by Google
Response from Property: Thank you for choosing Radisson Blu St. Helen's Hotel. I really appreciate you taking the time to share your experience with us. We hope to welcome you back in the near future. Holly Guest Relations Department
Guest User
Family Room
Stayed in 2024년 7월
Family
3 review
0.5/5
Posted on 2024년7월27일
I just want to ask, what is the difference between a superior room and a standard room? Why did we book a superior room, but the floor was worse and the room was worse! There were also bugs, so we changed it after communicating with the hotel. We booked two rooms in total, one superior room and one family room, but the room type we stayed in was the same. The key is that the family room cost more than 2,000 yuan a night, but it was said to be on the first floor, but it was actually -1. There was a restaurant outside the window, and the curtains could not be opened, which was very noisy. The shower in the bathroom could not be hung up, it was broken. There was no coffee machine either. The exhaust fan in the bathroom was broken and could not be opened. The door lock was broken and could not be locked. Later, I contacted the front desk to repair it. I just want to ask Ctrip, why did the expensive room type I booked give me such a bad one? The difference in the difference! The price is different, but the experience is the same as the standard room, which is too bad! Absolutely bad review!!! Then the hotel is also very bad. A family of three was given two pillows. I called to ask for one more, and they told us that there were no extra pillows. It was too funny. Do you want to spend more than 2,000 yuan to experience 0-point service? Find Ctrip to book now
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Response from Property: Thank you for choosing Radisson Blu St. Helen's Hotel. Our aim is to ensure that our guests have a comfortable and memorable stay while with us, I am sorry that you did not experience on this occasion. Should you plan to return in the future, could I suggest that you contact Vitalii, our Front of House manager in advance of your arrival? Thank you for sharing your feedback with us.Holly Guest Relations Department
Guest User
Standard Room
Stayed in 2024년 7월
Family
6 review
5.0/5
Outstanding
Posted on 2024년7월27일
Very beautiful hotel. After opening here, I couldn't help but exclaim. The location is excellent and the interior is elegant and luxurious. There is a small garden behind the hotel, which is very British. The breakfast is delicious. The best choice for vacation
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Response from Property: Good afternoon,Thank you for your wonderful feedback! We’re thrilled to hear that our staff made such a positive impression on you and that you enjoyed the hotel, its location, and the food.It’s great to know that every team member contributed to your enjoyable stay. We look forward to welcoming you back in the future!Best regards,MeganSales ExecutiveRadisson Blu St. Helen's Hotel
Guest User
Standard Room
Stayed in 2024년 12월
Family
2 review
2.5/5
Posted on 2024년12월5일
Disadvantages:
1. There is no sign at the entrance of the hotel after navigating to the place.
2. The road with the fountain in front of the hotel is full of stones, and large suitcases can only be carried, which is very inconvenient.
3. For some reason, there is blood on the curtains and walls of the hotel room assigned to me, which is very dirty.
Pros: The room is large and the airport express line can be directly reached.
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Guest User
Superior Room
Stayed in 2024년 9월
Solo travelers
2 review
5.0/5
Outstanding
Posted on 2024년9월6일
Breakfast is very rich
Original TextTranslated by Google
Response from Property: Thank you for choosing Radisson Blu St. Helen's Hotel. I appreciate you taking the time to share your experience. We hope to welcome you back again in the near future.Holly Guest Relations Department
Guest User
Standard Room
Stayed in 2024년 10월
Business travelers
4 review
5.0/5
Outstanding
Posted on 2024년11월11일
Facilities: Complete facilities and equipment
Sanitation: Beautiful environment
Environment: Beautiful environment
Service: Very good service attitude
Original TextTranslated by Google
Response from Property: Good afternoon,Thank you for your wonderful feedback! We’re thrilled to hear that our staff made such a positive impression on you and that you enjoyed the hotel, its location, and the food.It’s great to know that every team member contributed to your enjoyable stay. We look forward to welcoming you back in the future!Best regards,MeganSales ExecutiveRadisson Blu St. Helen's Hotel
yuan9485
Standard Room
Stayed in 2024년 4월
Solo travelers
62 review
5.0/5
Outstanding
Posted on 2024년4월27일
The hotel is close to Dublin County, in a great location, very quiet, very rich breakfast, average gym, clean rooms, warm and thoughtful front desk staff. I will stay here again next time.
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Response from Property: Thank you Yuan for choosing to stay with us and also for your helpful review which we truly appreciate. I am delighted that you enjoyed your stay and in particular found the team professional. It is wonderful that you will be returning to us when next in the area and I look forward to welcoming you back to the hotel in the future. With many thanks and kind regards Caitriona
Meysher
Family Room
Stayed in 2024년 8월
Family
15 review
5.0/5
Outstanding
Posted on 2024년10월17일
The most beautiful hotel in Ireland, palace-style, in an unbeatable environment, close to University College Dublin. The front and back yards are magnificent, with large lawns. Living in it is a great feeling. Highly recommended.
Original TextTranslated by Google
Response from Property: Thank you for choosing Radisson Blu St. Helen's Hotel. I really appreciate you taking the time to share your experience while with us. I have shared your feedback with my colleagues who I am sure are delighted to receive this. We hope to welcome you back again in the near future.Holly Guest Relations Department
Guest User
Standard Room
Stayed in 2024년 2월
Family
2 review
5.0/5
Outstanding
Posted on 2024년2월9일
Beautiful hotel! Suitable for a family trip, special reminder to Chinese people who make reservations, be sure to buy hotel breakfast! worth! The steak dinner at the hotel was also great, and the beef and mutton in Dublin were just awesome!
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Response from Property: Many thanks for your kind review. We are delighted you enjoyed your stay and in particular our Super Buffet Breakfast. Thank you also for the recommendation which we truly appreciate. We hope to see you again when next in Dublin.With kind regardsCaitriona
hehai939
Standard Room
Stayed in 2024년 7월
Business travelers
7 review
4.2/5
Very Good
Posted on 2024년7월24일
The hotel environment is first-class, with large garden-style lawns in the front and back yards; the Irish breakfast is also very good; the hotel service is a bit lacking. During the stay, a document needs to be printed, and no one answered the service phone in the room. The front desk asked the location of the business center, but it was locked when I went there.
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Response from Property: Good afternoon, Thank you for your lovely feedback! We’re thrilled to hear that our staff made such a positive impression on you and that you enjoyed the hotel, its location, and the food.We hope to welcome you back in the future! Best regards, Megan Sales Executive Radisson Blu St. Helen's Hotel
Guest User
Standard Room
Stayed in 2024년 7월
Solo travelers
11 review
5.0/5
Outstanding
Posted on 2024년7월21일
Beautiful, castle-like hotel with very well maintained gardens. The rooms are a bit old but clean. The breakfast is very rich, you can order tea or coffee, and their staff handmade three-layer Latte, which is beautifully presented in a glass.
Original TextTranslated by Google
Response from Property: Good afternoon,Thank you for your wonderful feedback! We’re thrilled to hear that our staff made such a positive impression on you and that you enjoyed the hotel, its location, and the food.It’s great to know that every team member contributed to your enjoyable stay. We look forward to welcoming you back in the future!Best regards,MeganSales ExecutiveRadisson Blu St. Helen's Hotel