Mercure Samarinda Reviews
Mercure Samarinda
Jl. Mulawarman No.171, Pelabuhan, Kec. Samarinda Kota, Kota Samarinda, Pelabuhan, Samarinda Kota, East Kalimantan, 75112, IndonesiaView Hotel Details
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1 night
Mercure Samarinda Guest Reviews
4.6/5
Great
75 review
Verified reviewsLocation4.7
Amenities4.6
Service4.5
Cleanliness4.7
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All reviews(75)
Positive reviews(75)
Reviews with photos/video(22)
Awesome stay(12)
Friendly owner(8)
Great location(8)
Delicious breakfast(4)
Anonymous User
Superior King Room
Stayed in Sep 2024
Business travelers
3 review
Outstanding
Posted on Oct 23, 2024
I have stayed at Mercure Hotel several times, and it has always been very pleasant and impressive. The service is friendly, the facilities are very complete and excellent, and the breakfast menu offers a wide variety of delicious options. The hotel price is a bit pricy, but itβs worth it for the service and facilities. Thank you.
Response from Property: Dear Sir/Madam,Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. We are extremely glad to hear that our hotel and the genuine service extended by our team impressed you during your latest visit with us. Your kind words and review truly made our day. It is great to hear that you enjoy our fasiclities ,servirces, also the food we offered in our restaurant.Once again, we really appreciate your kind commendations, and we are all looking forward to seeing you back again in the not-so-distant future.Best regards,Seto MarsonoGeneral Manager
a4dable2travel
Deluxe King Room
Stayed in Sep 2024
Business travelers
10 review
Very Good
Posted on Nov 22, 2024
Love the cleanliness , will be back in near future. Pls give more promo in future.
Response from Property: Dear Valued Guest,Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Best regards,Seto MarsonoGeneral Manager
Lim Je gi
Superior Room With 2 Single Beds
Stayed in Oct 2024
Solo travelers
1 review
Amazing
Posted on Nov 14, 2024
Good, excelentttttttttttttttttttttttttttttttttttttt
Response from Property: Dear Mr. Muhammad Nazriel,Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Best regards,Seto MarsonoGeneral Manager
Nusa Ade
Deluxe King Suite With River View
Stayed in Jun 2024
Business travelers
18 review
Amazing
Posted on Sep 21, 2024
Very nice and clean hotel and very good location on earth beyond expectation
Response from Property: Dear Mr. Nusa Ade, Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Best regards,Seto MarsonoGeneral Manager
Teow Sugio
Superior Room With 2 Single Beds
Stayed in Jul 2024
Business travelers
5 review
Outstanding
Posted on Oct 5, 2024
One of top hotel in Samarinda. Breakfast is marvellous with many menu to choose. Staff also very friendly and helpfull
Response from Property: Dear Mr. Teow,Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. We are extremely glad to hear that our hotel and the genuine service extended by our team impressed you during your latest visit with us. Your kind words and review truly made our day. It is great to hear that you enjoy our fasiclities ,servirces, also the food we offered in our restaurant.Once again, we really appreciate your kind commendations, and we are all looking forward to seeing you back again in the not-so-distant future.Best regards,Seto MarsonoGeneral Manager
mahdy
Superior King Room
Stayed in Jul 2024
Business travelers
90 review
Outstanding
Posted on Sep 6, 2024
good hotel location, good food, cleanliness
Response from Property: Dear Mr. Mahdy,Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Best regards,Seto MarsonoGeneral Manager
Danila Vershinin
Superior King Room
Stayed in Dec 2023
Family
3 review
Very Good
Posted on Jan 18, 2024
I have enjoyed the Sky House restaurant in the hotel. The western food is quite good, it is not spicy. The staff is friendly and accomodating.
Response from Property: Dear Mrs. Danila Vershinin,Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Kind regards, Riganda Togatorop General Manager
Brian L.
Superior Room With 2 Single Beds
Stayed in Dec 2023
Business travelers
11 review
Outstanding
Posted on Jan 16, 2024
Very cozy place to stay at, there is a mall below, hotel has all the facilities you need. Room is very nice and comfortable, there is a sofa bed in the room for extra bed
Response from Property: Dear Mr. Brian L.Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Kind regards, Riganda Togatorop General Manager
Guest User
Superior King Room
Stayed in Mar 2024
Business travelers
21 review
Very Good
Posted on May 6, 2024
Going there for business trip. Great location close to the airport.
Response from Property: Dear Valued Guest,Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Best regards,Achmad SafrudinEAM i/c General Manager
Pilgrimage
Deluxe King Room
Stayed in Nov 2023
Family
26 review
Very Good
Posted on Jan 4, 2024
Great stay for staycation with family. Located just in the heart of the city
Response from Property: Dear Pilgrimage,Thank you for your wonderful review! Weβre so glad to hear that you had a great staycation with your family at Mercure Hotel Samarinda. Itβs fantastic that you enjoyed our central location in the heart of the city, making it convenient for your stay.We look forward to welcoming you and your family back for another memorable stay!Best regards,Seto MarsonoGeneral Manager
Yudhdyt
Superior King Room
Stayed in Jun 2024
Couples
1 review
Outstanding
Posted on Jul 14, 2024
No komen overall joss π
Response from Property: Dear Mr. Yudhdyt,Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Best regards,Seto MarsonoGeneral Manager
Natali Chandra
Deluxe King Room
Stayed in Apr 2024
Business travelers
28 review
Outstanding
Posted on May 27, 2024
Comfortable and good service
Response from Property: Dear Mrs. Natali Chandra,Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Best regards,Seto MarsonoGeneral Manager
anto.dwibudi
Superior King Room
Stayed in Jun 2023
Business travelers
5 review
Great
Posted on Aug 4, 2023
Good Hotel For Me, Specialliy in food when breaffast and Service of staff
Response from Property: Dear Mr. Anto Dwi Budi,Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Kind regards, Riganda TogatoropGeneral Manager
Guest User
Superior King Room
Stayed in Aug 2022
Business travelers
1 review
Outstanding
Posted on Oct 12, 2022
i was very pleasantly surprised variety of the food for the breakfast. They provide a huge variation of quality food. The design of the hotel is very2 nice, its is very comfortable and relaxing from the minute you walk in. Staffs were very friendly and helpful. The room was very2 clean as well. Very2 pleased with my stay and will definitely recommend them to any friends going to Samarinda
Response from Property: Dear Value Guest,Thank you so much for your kind and detailed review! We are thrilled to hear that you had such a positive experience at Mercure Hotel Samarinda. Itβs wonderful to know that you enjoyed the variety and quality of our breakfast, the design and comfort of the hotel, as well as the friendliness of our staff.We greatly appreciate your recommendation and are so pleased that you found your stay relaxing and enjoyable. We look forward to welcoming you back and providing another exceptional experience in the future!Best regards,Seto MarsonoGeneral Manager
Rahmad Hidayat BPN
Superior King Room
Stayed in Jul 2023
Family
1 review
Amazing
Posted on Nov 15, 2023
Comfy room, great breakfast!
Response from Property: Dear Mr. Rahmad Hidayat BPN, Greetings from Mercure Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We do look forward to welcoming you back to Mercure Samarinda in the near future. Kind regards, Riganda Togatorop General Manager
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