140/90 MOO11 NONGPRUE, Bang Lamung, Chon Buri Province, 20150, ThailandView Hotel Details
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M Casa Hotel Pattaya Guest Reviews
3.5/5
94 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.5
Service3.3
Cleanliness3.4
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All reviews(94)
Positive reviews(68)
Reviews with photos/video(9)
Negative reviews(23)
Vilaiporn
Deluxe Double or Twin Room, 1 Twin Bed, City View
Stayed in Nov 2023
Travel with friends
1 review
3.5/5
Posted on Dec 31, 2023
Breakfast so nice , foods very good taste.
Reception are friendly, but room service man not nice they’re not service just standing and looking while I carry my baggage 🙄 and the floor so dirty, room not clean seems haven’t cleaning after another guest checked-out.
If the hotel improves about clean would be perfect!
Lovely Fatima
Deluxe Double or Twin Room, 1 Twin Bed, City View
Stayed in Jan 2024
Travel with friends
54 review
5.0/5
Outstanding
Posted on Feb 21, 2024
nice hotel and clean
KB
Deluxe Double or Twin Room, 1 Twin Bed, City View
Stayed in Feb 2024
Solo travelers
2 review
1.0/5
Posted on Mar 19, 2024
Very bad staff realy never seen staff like this very bad dnt no how to talk with client
MohamadS
Deluxe Double Room
Stayed in Feb 2023
Solo travelers
74 review
4.2/5
Very Good
Posted on Mar 11, 2023
The hotel was good easy to find. Room was clean and tidy. Service is Ok.
MOHAMED ANEEL
Deluxe Double or Twin Room, 1 Twin Bed, City View
Stayed in Oct 2024
Travel with friends
8 review
3.7/5
Posted on Nov 10, 2024
it was ok
Anonymous User
Deluxe Double or Twin Room, 1 Twin Bed, City View
Stayed in Apr 2024
Travel with friends
1 review
3.2/5
Posted on May 5, 2024
The blankets and pillows looked like they hadn't been washed. There was a very strong smell. Breakfast consisted mainly of Indian food. But there's a little something else. The eating plate was not very clean.
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6/7
Anonymous User
Deluxe Double or Twin Room, 1 Twin Bed, City View
Stayed in Apr 2024
Solo travelers
11 review
2.0/5
Posted on May 4, 2024
This time I made a mistake. Ctrip needs to improve its evaluation level. This hotel is equivalent to a private hotel in a fourth-tier city. Apart from the large building, there is nothing good about it. It is definitely not worthy of a three-star rating, whether in terms of hygiene, facilities or services. In addition: the hotel and the surrounding area feel like a ** concentration camp, and the visual and taste experience of traveling in the hot summer weather is very poor.
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MJ@男一人旅
Deluxe Twin Room
Stayed in Mar 2024
Solo travelers
29 review
2.7/5
Posted on Apr 27, 2024
The location is not bad. Breakfast is okay. If you leave food in the room, there will be a lot of ants. It's a bit strange considering it's a new hotel.
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Talat Özer
Deluxe Double or Twin Room, 1 Twin Bed, City View
Stayed in Jan 2024
Solo travelers
1 review
3.5/5
Posted on Feb 21, 2024
When I came last year, everything was great. This year the sheets and towels did not smell nice. It's like no detergent is used.
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Nattapon
Deluxe Double or Twin Room, 1 Twin Bed, City View
Stayed in Dec 2023
Couples
1 review
2.5/5
Posted on Jan 6, 2024
Glass of water in the morning restaurant Not cleaned, there are stains all over the edge of the glass.
Kettle in the bedroom There's a lot of dust on it.
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Pennapa Sirijanya
Deluxe Double or Twin Room, 1 Twin Bed, City View
Stayed in Feb 2024
Family
2 review
4.0/5
Very Good
Posted on Mar 31, 2024
The accommodation is ok, but the guard doesn't provide parking at all.
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pae_op
Deluxe Double or Twin Room, 1 Twin Bed, City View
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 9, 2024
The hotel is very good. Stayed the second time and was impressed.
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Guest User
Stayed in Dec 2024
Family
1.0/5
Posted on Jan 8, 2025
1 พนักงานเปิดประตูพี่รำไพดีมาก แต่อีกคนอ้วนกะกลางคืนวันที่6ไม่ดีเลย ไม่สนใจแขกเล่นโทรศัพท์ไม่เปิดประตู 2 เบลบอย ไม่ดูแลกระเป๋า หลังจากเอามาลอปบี้ ทิ้งไว้ถ้าของหายจะรับผิดชอบยังไง 3พนักงานรีเซฟชั้น ไม่สวัสดีไม่ขอบคุณไม่ขอโทษ ทำไมให้แค่ 1 คีคาด เช็คอิน 2 คน อีกคนไม่สบายผมลงมาก็ต้องเสียบไว้ แล้วตอนจะขึ้นห้อง จะเปิดอย่างไง พนักงานจะเอาเงินสดอย่างเดียว ไม่ฟังเหตุผลลูกค้าเลย ไม่น่าเป็นreception without knowledge very poor She name Ms prawsnee After check out not saying anything thank you! 4 โรงแรมอยู่ในเขตที่มีแต่อินเดีย ทำไมโรงแรมไม่แจ้ง 5 ตู้เซฟ ไ่ม่ได้ติดอะไรเลย ใครยกไปก็ได้ 6internet very poor 7 ห้องน้ำ ไม่ค่อยดี 8 พนักงานงานอาหารเช้าดีมาก พ่อครัวดี 9พนักงานทำห้องดี
Guest User
Stayed in Invalid Date
Other
5.0/5
Outstanding
Posted on Nov 18, 2024
Good location good staff overall very good treated very politely by every staff rooms was very clean and hygienic
Guest User
Stayed in Invalid Date
Couples
3.0/5
Posted on Oct 1, 2024
Staff is not good and not communicating well with client and also cleaning staff is very bed i stay 4 nights and my room clean only 2 times