Top 5-Star Hotels in Pasay

I had not a good encounter and experience when we arrived on 6 Nov 2024.  We checked at front desk they gave the key card which is the door system is not working properly we could not go in. Then I called for help but  respond is slow no one came up.I decided to walk down to front desk and  Hotel staff at front desk exchanged a new key card and assist me to get the room. It was fine and we left our luggage to the room and went out. Problem came up again when we used the updated key card unfortunately is not work again we stuck outside the room. I really get disappointed and angry most importantly my wife need to take medicine on time, we end up stuck outside second time. I walked again to front desk to complain about that and staff immediately apologised and change new room for us. Honestly I do felt very upset and about the arrangement all this respond came too late even staff shown their effort to comfort us. I received only a few chocolate and card for this incidents happened 😄what do you think?

Had a lovely stay with family at Hilton Manila. Really happy to find a 5-star pet-friendly Hotel in Manila. Excellent location. Pool was great. Gym was average. Staff are kind and hospitable but service can still be improved.

Such a great Hotel for staycation! Excellent service tho we have multiple request and order but this lady named ‘Ly’ of In room dining serves us with quicky and excellent service. Tradition to go here in manila for staycation whenever there are breaks and this is our first time here in okura. Everthing was nice. Me and my sisters would surely choose okura again next time. Great service plus friendly staff. Also thanks to the perfect ambiance.

I have been several times in the Sheraton, being opposite to Terminal 3 of the Manila airport. If you have only hand luggage you can walk there, if more, than you need a taxi, even some of the Manila taxi drivers are not so happy about the short distance. Thus, take a metered taxi and give them more tipp, so it normally works fine. This time I only had time for a stay during the day since my second flight left at midnight. I got an upgrade to a Junior Suite which I liked very much even I only had 8 hours in the hotel. But those were really worth it since I decided to book a massage in the spa on short notice and had luck to get the last free slot. Which was an absolute outstanding experience that I only can recommend to every visitor who has problems with shoulders or other parts of the body after a long flight. Wellness is not only a massage but all together: the environment, the cleanliness, the mood of the people working there, the smell, the music, the rooms. And all was absolutely top! Starting with a very warm and nice welcome by Camille, explaining the treatments. A great start with charme! My massage (one hour) then was given bei Lei; it was one of the best in the past years and I know when coming back to the Sheraton I will book her again. Nice, respecting your pain-points and having perfect moves to make your body parts movable again. Unfortunately, only one hour but helping me a lot to bear the next long flight for more than 9 hours. The only disadvantage on this evening was that a pool party took place which was very noisy. But since I have been young, too, even this was a long time ago in the last century, it is acceptable. The hotel had left a letter of excuse already in advance in the room. That's life.

Nice hotel good room with balcony looking over the golf course my only concern the club lounge only served whyte mackay whisky as i have stayed in many marriott hotels which serve chivas regal or black label Marriott Manila stop your penny pinching and serve decent whisky which customer pay for in the price of a club room its ashamed i wont stay at the Marriott Manila again i feel cheated and robbed .

The elegant décor, with its tasteful blend of modern design and classic touches, sets the stage for an extraordinary dining experience. The buffet spread is a feast for the senses, boasting an impressive array of gourmet dishes that cater to every palate. Each station is meticulously arranged, showcasing the finest ingredients and culinary craftsmanship. From succulent seafood and perfectly grilled meats to an array of vibrant salads and decadent desserts, every dish is a testament to the chef's dedication to excellence. The service is impeccable, with attentive staff ensuring that your dining experience is nothing short of perfect. They are knowledgeable about the menu and eager to offer recommendations, enhancing the overall experience with their professionalism and warmth ( especially to Ma’am Tin, Ma’am Joy, Ma’am Lian). The ambiance is further elevated by the soft lighting and elegant table settings, creating a relaxed yet refined atmosphere. Whether you're enjoying a meal with friends, family, or colleagues.

At Shawnalyn Condo Hotel Mall Of Asia, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of Manila with ease by utilizing the services provided by taxi and car hire.For guests with their own vehicle, parking facilities are provided.Continuously receive the support you require through front desk amenities such as concierge service and express check-in or check-out. At the hotel, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures. At the hotel, utilize the convenient laundromat to maintain your preferred travel attire fresh, allowing you to pack lighter.Desire to unwind? Make the most of your visit at Shawnalyn Condo Hotel Mall Of Asia with accessible amenities such as daily housekeeping. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Shawnalyn Condo Hotel Mall Of Asia.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations at Shawnalyn Condo Hotel Mall Of Asia also include unique design elements like a balcony or terrace.A number of rooms feature television for guest amusement and enjoyment.In certain chosen rooms, a refrigerator is conveniently available for your use. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and towels, ensuring a comfortable stay for...

Too small for us, a family of 3 kids.

I recently had the pleasure of staying at the Golden Phoenix Hotel, and it was an experience worth sharing. Located in a convenient area, the hotel offers easy access to both business and leisure destinations. From the moment I walked in, I was greeted with a warm, professional staff who made check-in a breeze. **Rooms:** The rooms were spacious, clean, and well-maintained. The decor was elegant but modern, with soft lighting and comfortable furnishings. The bed was incredibly comfortable, ensuring a restful night's sleep. The amenities were top-notch, including a well-stocked minibar, a flat-screen TV, and high-speed internet access. The bathroom was pristine, featuring premium toiletries and a rain shower that added a touch of luxury to my stay. **Facilities:** The hotel boasts a variety of facilities, including a well-equipped fitness center, a relaxing spa, and a beautiful outdoor pool. The on-site restaurant offers a range of delectable dishes, from local specialties to international cuisine, all prepared with fresh ingredients. I highly recommend trying the breakfast buffet—it offers a great selection, from freshly baked pastries to made-to-order eggs. **Service:** One of the standout features of the Golden Phoenix Hotel is its exceptional service. The staff were always friendly, approachable, and went above and beyond to make my stay enjoyable. Whether it was offering recommendations on local attractions or assisting with booking transportation, they made sure every need was taken care of promptly. **Overall:** The Golden Phoenix Hotel combines luxury, comfort, and convenience, making it an excellent choice for both business and leisure travelers. Whether you're in town for a quick stay or planning an extended visit, the hotel ensures a memorable experience. I would definitely return and highly recommend it to anyone seeking top-tier hospitality.

We are very satisfied.. we felt home. This is our 3rd time already.. Junior Suite and Executive King suite are phenomenal. We are USA military family, and we lived and traveled around the world . When we say it feels home, it means a lot to us.. We felt home every time we visited this hotel. Home is where the heart is... Thank you again...Job well done.. Excellent customer service. We will come back again..