Read genuine traveler ratings & reviews to find your perfect stay.
9.3/10
Great
GGuest UserThe room is small and crowded, barely enough for just living. The bedding and bathroom in the room are quite high-end. However, the service at the front desk was poor and not very friendly to Chinese people. When I checked in during a holiday in the United States, the waiter gave me a super bad room. The windows were full of equipment on the opposite floor, and it was impossible to open the curtains. When I asked to change rooms, the waiter's attitude was very bad.
GGuest UserYour prices were super good and it was such a lovely stay. It’s an old Victorian that’s in a nice residential area, close to downtown which I got familiarized with a bit. Great shops and Riverfront restaurants. Hit a lovely little Farmer’s Market Tuesday morning. The Hotel offered complimentary delicious breakfast ‘till 9:30, great snacks, coffee and tea available all day. Also, a fireplace and spa tub in my room. There is ample parking in the back. However, no elevators, so it was a bit of a workout getting everything upstairs myself. I was offered a downstairs room but I’d rather be upstairs so I considered the schlepping part of my workout. If anyone has limitations with walking, it would be quite challenging upstairs but downstairs seems very nice, too. They just were decorating for Christmas which was was beautiful and homey. I truly can’t wait to go back.
CChristian TobiasHotel is wonderfully located to explore the city and to visit the famous Wine Train. Pool and whirlpool are great to relax. Breakfast selection super and free valet parking round the offer.
BbestbyThe hotel is in a great location. There are several different types of supermarkets around. You can walk a few steps to buy anything you want. The room is large and the service is good. It is very comfortable to stay on a business trip. There is a gourmet burger restaurant nearby, which is great.
MMzkatrina922Overall hotel quality is great, bed is comfortable. I have a double queen size bed room. Room is spacious. However, light sleepers shall avoid room facing the pool because people can have access to the pool even after 12am, they chat and laugh can be quite disturbing at that hours.
Last but not least, the staff who helped me checked out was super unfriendly and give attitude over a 10 dollar parking confusion we had while I was checking out. The attitude and service is quite bad and making the whole staying experiences a negative especially only for a minor confusion they had caused their own internal communication. It’s really not nice 👎🏻
GGuest UserPerson whi checked us in was an *****. Took us a while to find our room since front desk made number 1 look like a 6. Excellent room. Front desk is lacking customer service. Called them twice this morning because we could not turn shower on. Took engineering 30 minutes to arrive.
KKaycey SThe staff was friendly and helpful when it came to offering suggestions on where to visit for wine tasting and restaurants. Would definitely stay here again. The walls are a little thin but thankfully nobody was loud. It was very clean and looked like it has recently been updated. The location was Everything!!! No car needed to get anywhere. The purpose of a hotel is to give you shelter when you’re not out and about. Who goes on vacation to stays in their hotel majority of their time anyways!!! Overall was pleased and find that the hotel is very underrated for the price and location.
What’s the typical price for hotels with Parking in Napa?
For hotels with Parking in Napa, the average price on weekdays is SEK 3,125, and the average price on weekends (Friday–Saturday) is SEK 3,940.
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