Read genuine traveler ratings & reviews to find your perfect stay.
Posted onMay 28, 2026
Guest UserThe staff were incredibly nice and polite throughout our stay. The floors and surroundings were very clean and well-maintained, which made the place feel even more comfortable. And the sunset view? Absolutely magical such a beautiful and relaxing experience. Highly recommended!
However, I was very disappointed with the Trip.com booking and refund process. I originally booked two rooms, but one of the rooms was suddenly cancelled by the hotel and trip.com. It has already been 7 days, and I still haven’t received any update regarding my refund and its hard to contact them . What made it more frustrating is that the cancellation was not on my end — they were the ones who cancelled the booking, yet the refund process is taking far too long.
Because of this issue, I had to urgently look for another hotel and make another payment to cover our stay. I hope Trip.com and the hotel improve their room availability updates and customer service to avoid this kind of hassle for future guests.
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Price per night from:HK$738
Posted onMay 14, 2026
Guest UserWe had the premier family suite and it fit all 5 of us comfortably. The hotel itself was beautiful. Just like the pictures show. An infinity pool overlooking the ocean with easy access to the beach. The restaurant was also very nice, though I wish they had closed the windows and used air conditioning as it was too hot, even with the ocean breeze. My only complaint is that the air conditioner in the room is set automatically to a min of 23 degrees and could not be set cooler. Their explanation was that it was centralized but I don’t think there was a need for that. I was hoping it would be cooler.
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Price per night from:HK$961
Posted onMar 21, 2024|Standard Room
Guest User
The room is good, smell nice and spacious.the bed is comfy.no view but you can book rooms with window view. The shower and bathroom is spacious. But you need to wash your bum with dipper because the bidet spray is connected to the shower but all in its nice to stay here in travelite express la union.😁 the staffs are friendy.When your using the elevator going up the staff need beep a card to use the elevator but going down no need. 🫠
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Price per night from:HK$254
Posted onApr 27, 2026
Anonymous User
Location wise, it was good spot cause its in the center of everything. Near to everything you could think of dropping by. However, the entrance has been sort of hard to find. To get to the entrance of the establishment, you’ll pass along the tricycle terminal going down to a pay-parking lot. Once you’ve reached the lot, the entrance is on the left most corner. (Idk if it’s really where the garbage disposal is placed. But we needed to pass-thru the garbage area before reaching the establishment when we checked in). It took us about 10-15mins just looking for the entrance itself.
Receptionist was very accommodating and we were even able to leave our things while waiting for the check in time so we could go around the town and look for places to eat. We were even able to check in earlier than expected.
Considering the price, we actually lowered our expectation about the place. However, the cleanliness was a big point for us. Room was okay, like you get what you paid for. It has the things that you’ll need to sleep. I just hope they would add a mirror on the room, curtains on both windows, and a clean aircon filter. Good news, we were able to sleep, but woke up with allergic rhinitis.
The SHOWER ROOM & CR WERE SHARED (LIKE PUBLIC SHARED-SHARED). For us, it was not the best shape for a paying guest used CR.
To some it up. There are things that could’ve been cleaned or well prep for use.
BEST PART, OUR ROOM WAS JUST 10-STEPS away from the beach!
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Price per night from:HK$187
Posted onApr 28, 2026
Guest User
Our stay at San Juan Hostel was really great. The place is clean, relaxing, and perfect for a short getaway. We loved that there was a pool where we could unwind and enjoy our free time. The location is also very convenient because it is near Kabsat and just a short walk to the beach, which made it easy for us to explore and enjoy the area. The staff were friendly and accommodating, and the overall atmosphere of the hostel felt welcoming and peaceful. It was definitely a pleasant experience, and we would gladly stay there again.
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Price per night from:HK$181
Posted onOct 10, 2026|Double Room
Anonymous UserTheres no complimentary water in the room However, Food and the service of the crew in the restaurant was really awesome.
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Price per night from:HK$484
Posted onNov 29, 2023
Anne
The wifi signal was difficult in the pool area and we had to ask the front desk multiple times to fix the room wifi. The shower water was also very slow. The cafeteria has no onsite waiters, you will have to look for them in order to order. The aircon wasn't cold enough for a room that's for 4 pax so we had to ask for an extra fan in the room.
But the pool is good especially if you have kids. The beach area is also clean and not crowded so that's a good point. The food price is also affordable. The location if good for those who have private cars but i'll be quite far for commuters to find places to eat outside of the hotel.
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Price per night from:HK$504
Posted onJun 8, 2024
Guest User
I was transferred to the other branch which is in San fernando, The place is really nice 2 mins walk to go to the beach and 5-10 mins ride to san juan. The land lady is very accomodating will surely comeback.
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Price per night from:HK$154
Posted onOct 29, 2023|Deluxe King Room
Guest UserThe room is clean and nice, it has a veranda for you to enjoy the view of the resort. My kids enjoyed the kiddie pool and they have life guards. The staff are very accommodating. We requested to extend pool time for night swimming and they assisted us and appointed a lifeguard to watch over us. Thank you.
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Price per night from:HK$316