Featured facilities: Parking, Laundry service (on-site), Restaurant
Great
232 reviews
9.2/10
1 night
From SAR 804
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9.3/10
Great
SSummerThe bus stops right in front of the hotel when returning to Kushiro from Lake Akan. It is very convenient. There are izakaya ramen shops and convenience stores nearby. The breakfast is rich and the service is also very good. It is not far from the JR station.
TTutusThis was the most anticipated part of our entire trip, and it certainly didn't disappoint!
#Hotel Location: Excellent. It's right on the hot spring street, and behind it is the pier for lake boat tours (Happy Boardwalk).
#Hotel Service: They upgraded us to a large suite for free, and the view was absolutely fantastic. I loved the suite's layout, amenities, and the smart toilet. The outdoor hot spring faces the lake, and the male and female baths rotate at different times, so you can try them all (っ˘ڡ˘ς)♨️
The buffet was also good, and we additionally ordered a red king crab which was delicious. You can book many activities and experiences at the hotel. There's an outdoor shop called Siri on the first floor of the hotel where you can book activities like hiking and lake tours. My friend and I booked the night forest light show at the front desk. The only thing worth complaining about is how ugly the hot spring robes are – absolutely no desire to take photos in them!
CCarisRA special place to enjoy views of the frozen Akan Lake in a luxurious and warm space.
Our room was spacious, comfortable and clean with a fantastic view.
The dinner and breakfast buffets were definitely a highlight and very varied. One of our party is vegetarian and there were loads of options for them.
You also get access to the neighbouring hotels’ onsens and is definitely worth the experience.
PPandaolimingThe hotel's location is excellent; it's a two-minute walk straight ahead after turning left from the JR station. There's a bus stop and a sightseeing bus pick-up point right outside the entrance. It's also just over a ten-minute walk to Nusamai Bridge. The hotel breakfast is delicious, and there are complimentary alcoholic beverages and soft drinks on the first floor in the evenings. They also offer free hot springs. The only downside is the questionable cleanliness, which needs improvement.
JJürganI am sad I didn’t get to have the free breakfast. The hotel is a little old but other than that there’s nothing to complain about. Great location to stop by.
AAnonymous UserWe had a lovely stay at Hotel Gozensui in Lake Akan. The location is fantastic — the frozen lake and all the winter activities are just a short walk from the hotel. The staff were very helpful and welcoming, and even though English wasn’t widely spoken, they really tried their best to assist with anything we needed. Our room faced the lake and the view was beautiful, especially at night when we could watch the fireworks right from the room. A very memorable stay in Lake Akan.
GGuest UserI had an urgent need to go to Kushiro and stayed overnight without meals. There's a parking lot, but it's not very spacious. Even with a kei car, the width is just barely enough to park, but it's manageable. I appreciate that there's no charge for parking. At the reception, they need to note down your car's license plate number. It's close to the station. I went to a public bathhouse. You can choose from a small selection of pillows. Also, the room uses a traditional key, not a card key. The downside, given the cheap price, is that the walls are thin, so you can hear sounds from other rooms.
GGuest UserWe took a tour bus directly to the New Akan Hotel. The hotel is very grand, and although it's a bit old, it's very well-maintained with a European-American style decor. I booked a Japanese-style lake view room in advance, and the size was definitely larger than what was stated in the description, at least 30+ square meters. The indoor and outdoor onsen, all-you-can-eat dining, and service were all excellent. The location is superb, close to both the onsen street and the ice mountain attractions. There are two minor drawbacks: the dinner includes a buffet yakiniku, and the smell can't be dissipated, so the entire public area smells like it... thankfully, the rooms are fine. Also, as many have mentioned, there are a lot of tour groups, all from Taiwan, so the hotel is crowded everywhere you go. You need to plan your meals and onsen visits to avoid peak times. Despite this, the hotel's order is still quite good. The internal shops are not tax-free. If I have the chance to come again, I would still choose this hotel, but I'd try to avoid the times when there are large tour groups, as the environment is quite important when you're on vacation!
GGuest UserIt's behind Kushiro Station, so it's convenient for those using the JR line.
However, the main food and drink area is in Suehiro, so you might have to call a taxi to get there.
The breakfast is very delicious, so I recommend this hotel.
GGuest UserThe hotel side is adequate but simple. The restaurant part should be avoided, food basic cheap and the worse of our two weeks in Hokkaido. Staff was unfriendly to say the least. There is a beer box at the entrance of the restaurant, but that is ”outside” . We thought we should take the beer before entering the restaurant, and that got the staff just about scream at us, because beer is sold inside! Breakfast is from 7 to 9 and while we were finishing our breakfast started at 8.30 waitress showed up saying we should be out by 9 as they closed! Very close to Akan crane center but the worse accomodation of hokkaido, to be avoided if you can. All other places we stayed people were most friendly!
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