Read genuine traveler ratings & reviews to find your perfect stay.
Posted onFeb 9, 2026
Guest User
A very functional hotel close to everything, clean and comfortable.
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Price per night from:PLN 619
Posted onDec 28, 2025
CSun
Hotel location is very good, porta Susa train station is just a few minutes away, you can also walk to the city center. It will not be as noisy as porta Nuova. There are also supermarkets nearby. The hotel has a washing machine for 4 euros and a dryer is free. There is coffee and tea in the lobby. Staying for one night is ok
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Price per night from:PLN 421
Posted onNov 17, 2019
Guest UserIf you spend the night in this city, it's a great hotel. The location is very good, the surroundings are very quiet, and there are very good restaurants nearby. If you had stayed here, you would not have chosen another hotel.
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Price per night from:PLN 408
Posted onMar 10, 2026
Sabina Ancau
This hotel is simply 10 out of 10, absolutely fabulous from every single point. Congrats to everyone involved for delivering such a great service experience to the guests x
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Price per night from:PLN 532
Posted onOct 3, 2025
Guest User
The hotel is located right in front of Porta Nuova station, a strategic location for those who want to explore the city on foot without having to carry heavy luggage.
The staff was extremely kind and professional. Upon check-in, they asked us if we would prefer a room with a double bed (instead of two single beds pushed together). Furthermore, since we expressed concern about the noise of traffic and trams, they spontaneously switched us to one on the internal side. The room was truly comfortable and quiet, very spacious, and with a fabulous little terrace!
The style is a bit retro but elegant.
The hotel also has a spa, but we didn't use it due to lack of time.
We didn't choose breakfast, but there are bars and pastry shops a few hundred meters away. I recommend the Pfatish pastry shop and chocolate shop, amazing!
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Price per night from:PLN 410
Posted onJan 14, 2026
Guest User
I had a really nice stay at this hotel, the staff were very helpful and very friendly. I would like to see more recycling bins to enable rubbish separation into plastics, paper, glass and other. Otherwise, this is a great hotel.
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Price per night from:PLN 315
Posted onApr 3, 2024|Basic Double Room
Guest UserThe hotel was nice and super clean, well situated, close to transport.
The only problem is that they put the heat up really high. Looks like it’s a common heater for all rooms. We had about 40°C in our room and the bathroom.
We asked to the front desk clerk if they could turn it off. They said they would but they didn’t. He had to sleep half naked and with both windows open because it was extremely hot inside the room. At the end of March I think it’s a little too much.
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Price per night from:PLN 191
Posted onJul 10, 2026
Sandra. KI really enjoyed staying here, location was perfect not far from bus stops, shops everything we wanted. The hotel have underground parking with extra charge but was worth it. We loved roof top with amazing view 👌 and of course AC in room was a lifesaver in the heatwave.
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Price per night from:PLN 268
Posted onMay 4, 2025
WutLee
Value-for-Money Stay with Room for Improvement
Hotel Diplomatic offers good value for money, especially with its comfortable beds and quality pillows which made for a restful stay. The breakfast spread was generous and satisfying. However, some finishes—particularly the flooring—could use a refresh to better reflect the hotel’s 4-star rating. It would also be helpful to have insect screens on the windows, especially since the air conditioning is centrally controlled. While the location is a bit removed from the main attractions, it's still reasonable considering the price point.
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Price per night from:PLN 375
Posted onMar 29, 2026
Guest User
I've stayed here several times, and it's one of my go-to hotels whenever I'm on a business trip. Everything is great, except the rooms are a bit dated. The location is good, and they offer free parking. Highly recommend!
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Price per night from:PLN 343