Read genuine traveler ratings & reviews to find your perfect stay.
Posted onMay 17, 2026
HoisumwonggggOutstanding hotel in the heart of Surabaya! Staff are exceptionally warm and professional, treating guests like family. The breakfast buffet is incredible with amazing variety. Rooms are spacious, clean, and comfortable. Perfect location next to Tunjungan Plaza mall. The pool and facilities are well-maintained. Excellent value for a 5-star luxury experience!
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Price per night from:VND 2,064,312
Posted onApr 29, 2026|One Bedroom Apartment
Guest UserThe hotel is good, I stayed in an apartment. The room was spacious, but it didn't feel recently renovated. The hotel is conveniently located right next to a shopping mall. The soundproofing in the room was poor, and it's very close to a mosque. There was a loud prayer call from 3 AM onwards, which severely disrupted my sleep. On the positive side, the hotel staff were friendly and the breakfast was abundant.
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Price per night from:VND 2,227,284
Posted onJan 31, 2026|Smart Twin Room
Anonymous UserNice place, unfortunately the amenities provided are not complete, there is no kettle for tea and coffee, safe box locked, AC dripping. What I like here is that the food is delicious.
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Price per night from:VND 415,191
Posted onNov 22, 2025
Anonymous User
The room and bathroom are clean, just because I have stayed here before, I was a little surprised that there is no refrigerator 🤭
Please fix the shower, the shower is blocked so you can't get out of the water to the max
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Price per night from:VND 279,381
Posted onJan 10, 2025|Standard Double Room
sabir KayukingLocation and service also good. But there is first floor no directly access like stairs. Long walking on road ways for first floor
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Price per night from:VND 190,134
Posted onFeb 20, 2024|Superior Room
Aliffi IsmailThe room has a moldy smell likely from the old carpet and the furniture a little run down. However, the breakfast spread was more than we expected for the price we paid for the room. Convenient location close to shopping malls and really value for money.
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Price per night from:VND 644,127
Posted onNov 3, 2023
Ilham
New hotel, when I stayed maybe just a few weeks opening so for the facilities still good and new. Overall it is very good including service, but there are some things that need to be improved, especially for motorbike parking where the access is very steep and leaning and narrow road, which I think can harm guests. Then for the cleanliness of the room, the floor was so dirty that made me keep lifting slippers when in the room because I didn't get a sliper, for the bathroom also the water was bounced. but more plus for this price,because there is a balcony and the room is soundproofed too.
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Price per night from:VND 492,796