Read genuine traveler ratings & reviews to find your perfect stay.
Posted onFeb 1, 2026
Guest User
The hotel itself is good, but the staff was extremely unprofessional and did not reflect Marriott standards. Interactions felt more like dealing with a low-budget motel than a premium brand.
Booking policies are very rigid. Even after staying several nights, the hotel refused to allow any date modification when my plans changed.
They also refused to refund the night I did not stay and did not return the parking fee either, stating that the reservation was prepaid. This was disappointing, especially since the third-party booking service contacted the hotel directly and I was present at the front desk at the time. Despite this, the staff denied any adjustment and showed little willingness to help.
Overall, the lack of professionalism and flexibility significantly impacted my experience. I hope Marriott management reviews this, as it does not reflect the standards the brand is known for.
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Price per night from:NZD 397
Posted onJul 22, 2023
Yarrow
The room size is quite small, clean and tidy, and the sound insulation is good. The location is close to the Skytrain station, and there are Tims and Wal-Mart nearby, which is more convenient. Temporary booking room, the price is high.
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Price per night from:NZD 455
Posted onApr 17, 2024
Guest User
And its satisfaction! The two landlords took the initiative to upgrade the room for free. There was no breakfast, and they made breakfast according to my preferences every day! The environment is elegant, comfortable and warm! The service is really the most satisfying time for all the hotels and homestays I have ever stayed in! Recommended to me a lot of friends! This will be my permanent place to stay!
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Price per night from:NZD 209
Posted onAug 22, 2020
Guest UserThe hotel is in Surrey and it takes about 30 minutes to drive out of Richmond (no traffic jams). The hotel has complete facilities. In addition, even during the COVID-19 period, a free and rich breakfast will be provided for you to bring your room food. I will only give four copies for my two children, which is worth staying again.
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Price per night from:NZD 232
Posted onFeb 16, 2024
Xiaoqiliubaliu
The room was clean and tidy. The staff did not disturb during the stay. The breakfast provided was simple but coffee, bread, and eggs were available. The taste was good. There was no Chinese service. The guests were basically foreigners, but they were all friendly. Parking is convenient, there is no supporting facilities around, if there is no car to travel, it will be a little trouble.
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Price per night from:NZD 265
Posted onOct 2, 2021
Guest User
My stay at the Ramada was comfortable, clean and quiet. I enjoyed my stay for the night. The price was ok.
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Price per night from:NZD 205
Posted onApr 29, 2024
Kim Weninger
The room was fine but it was not what I thought it was going to be. It is more like a hostel. The kitchen had everything you need to cook a meal. As we were there for a function in ocean park area the location was awesome.
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Price per night from:NZD 118
Posted onJul 31, 2022
Guest User
Room was clean and quiet, bed was conformable, A/C worked great, had a fridge and microwave in room, and an elevator. The front office staff were helpful and kind.
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Price per night from:NZD 189