Hotels in Champs Elysées, Paris

They mis-advertise the rooms, because my room did not look like the pictures. It was a shoe-box and the lights in the room were either flickering or did not work. The bed is not even a queen size, it is a full. The shower did not have water coming from the top spout which was frustrating. We had to wait in a line to eat breakfast, because they could not sit everyone. The service at breakfast was awful. We asked for eggs 5 different times and the waiters kept blaming the chef for not making them, and one rolled his eyes at us whenever we would ask where our eggs were. We never got our eggs. A lot of the food was empty and generally people were very upset. You could hear confrontations left and right from customers to the waiters. The worst part of all, was that the waiters/manager did not care and told us to go ahead and write a bad review. The one good thing about this hotel is the location is right on Champs e Elysses.

Please be aware when booking this property! Coming from someone that is in the Hospitality industry! This hotel has so much potential but its killing it with its service and facilities. Starting from the location, the property its located in a quiet are and super easy access with 2 minutes walk from Arc de Triomphe and this might be the best part about the hotel! Don't bother booking the stay with breakfast there are plenty of restaurants offering brunch for cheaper and better quality, there were never eggs, sausages and so on everything was always empty and it took 20 minutes to replace everything. Even one day when we were having breakfast we had to leave because of an issue with the alarm it was impossible to stay in the restaurant (which is the reception) even in the room it was impossible to stay. Due to the location the hotel is very small for the amount of guests they are receiving so be aware that the check-in and check-out might have a huge line because its so small the are that people don't have space with all the bags. The rooms are very small and when we first arrived we had to request to change it, it was impossible to breath they were nice to change to the street side since we were facing on the previous room a white dirty wall. The new room was more spacious and you could see the top of the Eiffel Tower. The service is terrible! You have 2 people which the name I can't remember that work in the reception that are very helpful and nice but the rest its terrible! Housekeeping is super loud during the morning! The people serving during breakfast are constantly eating, drinking coffee and making loud sounds with cutlery while we are eating! The chef takes time to cook it's a mess! The property has so much potential that is sad to see that they don't use their potential. I must say it is disappointing to pay $620 for 3 nights and have to go through this...The pool is paid so you are not using it unless you pay.

The location of the hotel is very good, near the subway station, and into the Arc de Triomphe. Everything goes downstairs. The hotel staff is very polite and the facilities are complete and basic. But the downside is that it is too small and too crowded, and the bath can't be turned around. Every space is used to the fullest.

Positives - Excellent location for touristy stuff. Underground tube is also right outside. And local corner shop for foods/drinks just outside. Overall hotel room was clean. Fridge and air con worked. Staff are nice. Negatives - Triple room is basically just a double room with an extra folding bed put in. So this made very little room space. We didn’t get view of Arc De Triomphe (despite requesting in booking). Instead our room faced inside alley. I believe only 3 rooms out of 8 rooms got view of Arc De Triomphe (on our floor). Air con did work, but started leaking water into bathroom on second and third night. Bathroom door did not close properly. And shower in bath tub is really awkward to use (especially if you tall). Awkward because of its location on wall and little space. Overall, maybe ok for single visitors and couples. But I not sure for family with small kids given little space and problems with bathroom/air con. That’s why I gave low rating

It was close to the Arc de Triomphe, and close to bus and metro stations, making transportation convenient! The interior design was natural and the floors were made of wood, which was nice. I stayed in a reasonably good room, but it felt a bit small for that size, but it was not inconvenient as I could carry two people. However, the bathroom is completely visible, and the toilet is right next to the bed (no curtains), so unless you're on good terms, you might not be able to stay there. Also, the breakfast buffet was amazing! I changed it many times. The buffet was beautifully presented and delicious, so I recommend going early!

I was debating between a 4 or 5 star review but had to go with 4. The hotel itself is located a short 3 minute walk from the Arc de Triomphe and the Metro station. The property is very nice and the staff was excellent, English was really spoken as were many other languages. The breakfast was excellent, I'd recommend the package with breakfast included. Two reasons for the one star reduction. First, the hotel has 2 elevators. One was foam when we checked in and had been for some time. Having one elevator in a hotel with 118 rooms becomes problematic at busy times and we waited for 5 elevators more than once. It looks like either the elevator was damaged by water or mechanical or a renovation was planned, but.. I think it was the former as a renovation is done and workers are present and the situation scheduled. This was just a sign and apologies. The second issue was one evening we came back to the hotel from a day out all day to find our bathroom had 1 towel, not a full size but a bath mat sized towel. We were informed their towel service didn't return the towels that day. We baked and a second small towel showed up but, that was not well planned out. The GM did apologize profusely, but it seemed like poor inventory control to hand zero stock on hand. Otherwise, great location, fantastic staff, rooms are decent sized and well appointed. Ask the staff for recommendations on restaurants and cafes, they are all knowledge

We stayed 6 nights in this hotel. Complete waste of money. We had paid for a room with queen bed, they gave us a room with two single beds. When we asked for a change, they just pushed our beds together and considered it a queen bed! The door to our room took 10 minutes to open, we had to try many times until the door got unlocked. The reception could not even fix it. Their cleaning is a joke. We came back and saw that they had thrown our pillows on the floor, the balcony door was completely open and the rain had wet the floor where our laptop bags were. Worst of all, we got stuck in the elevator on the day of checkout! The emergency button was not connected to anywhere, and the staff didn’t do anything to help. Another tenant was kind enough to help us open the elevator door with force. No one from the staff offered to help bring down our luggages with elevator being broken and us being stuck for half an hour. We were lucky not to miss our flight. Avoid this hotel at all costs.

Stayed for 3 nights during August 2022. Could not fault the service and friendliness of all staff. Breakfast was 2nd to none. Very good value for money and right in the centre of all of Paris attractions, being situated 5mins off TheChamps Elysees. Would highly be recommend and would definitely stay there again.

The location of this hotel could not have been better - mere steps away from the Champs Elysees, with two Metro lines to choose from. It is difficult to comment on the hotel as a whole, as we had a room which was in the basement, with no real outside window to open, so it felt a little claustrophobic. It was right next to the breakfast area, and the walls were quite thin. Also the bath was in the bedroom, so only private area was the small toilet. But the breakfast was acceptable, the staff helpful, and the decoration meant that there was always something to notice. Another time we would book a superior/ upstairs room, which I think would have changed our experience. Lovely staff.

This was by far one of the best hotels we have stayed in while traveling Europe. The location is perfect for walking and very close to all of the tourists sites. We were met with a very warm and kind greeting from Olga at the front desk, she made sure we were accommodated with our special requests and anything else we may have needed; in addition to Olga there was Amando; he assisted us in making all of our site reservations including theater tickets; his patience was outstanding with us as we knew very little; the entire staff was very impressive and friendly and I know that this is the hotel I will stay at every time i visit Paris