Hôtel du Ministère Paris

Hôtel du Ministère Paris Reviews

Hôtel du Ministère Paris

31 Rue de Surène, Paris, 75008, FranceView Hotel Details
Hôtel du Ministère Paris
Hôtel du Ministère ParisHôtel du Ministère ParisHôtel du Ministère Paris
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Hôtel du Ministère Paris Guest Reviews

4.4/5
Very Good
92 review
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(92)
Positive reviews(29)
Reviews with photos/video(7)
Friendly staff(10)
Awesome stay(9)
Great location(9)
Clean and tidy(7)
Awesome rooms(7)
Comfortable bed(4)
NadiaDS
Superior Room
Stayed in Nov 2024
Couples
8 review
3.2/5
Posted on Dec 28, 2024
Unfortunately the shower was terrible with water not draining and to regulate the temperature it was a real challenge. The breakfast was also with 0 service whatsoever so a bit disappointing. We had to look for our own cutlery on other tables etc… the only great thing about this hotel is it location.
Response from Property: Dear Nadia,Thank you for sharing your feedback. We're truly sorry to hear about the issues you experienced during your stay. We sincerely apologize for the inconvenience caused by the shower and the breakfast service. Your comments are valuable, and we will address these matters with our team to ensure improvements are made. We’re glad to hear you appreciated the hotel’s location, and we hope you’ll give us another chance to provide a better experience in the future.Best regards,Pierre-Olivier - Front office manager
smooth otter
Classic Single Room
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 19, 2024
Alexie and all the staff were kind and we enjoyed the time in the hotel ❤️
Response from Property: Dear guest,Thank you so much for your kind words. We're thrilled to hear that you enjoyed your time at the hotel and that Alexis and the team made your stay special. We hope to welcome you back again soon.Best regards,Pierre-Olivier - Front office manager
zrxivy1999
Superior Room
Stayed in Feb 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Mar 17, 2024
This hotel room is lovely. Really nice location, very good standard of service and cleanness. The price is fair. I love the experience here in Paris with this hotel.
Response from Property: Dear guest,Thank you for your lovely review. We're thrilled to hear that you enjoyed the room, our location, and the service during your stay. It's wonderful to know that you felt the hotel offered great value for the price. We're so glad you had a memorable experience here in Paris, and we look forward to welcoming you back soon.Best regards,Pierre-Olivier - Front office manager
Guest User
Deluxe Room
Stayed in Aug 2024
Couples
4 review
4.7/5
Amazing
Posted on Sep 9, 2024
The location of the hotel is excellent - quiet neighbourhood yet close to the high-end shopping area. Room is reaonsonably spacious and clean. Just a couple of minor issues in room (some of the lights ain't working) but they were quickly fixed upon notification. Will return.
Response from Property: Dear guest,Thank you for your kind review. We’re thrilled to hear that you enjoyed our prime location and the spacious, clean room. We apologize for the minor issues you experienced with the lights, but we’re glad they were resolved quickly. Your satisfaction is our priority, and we’re looking forward to welcoming you back in the future.Best regards,Pierre-Olivier -Front office manager
Guest User
Junior Suite
Stayed in Jun 2023
Couples
13 review
4.7/5
Amazing
Posted on Aug 16, 2023
My wife and I stayed here for a total of 4 nights in the Summer of 2023. The hotel is located about a 10 minutes walk from the Madeleine metro station and just a few streets from the Elysee Palace and the Ministry of Interior. There is a small supermarket located about 50 metres away and some small cafes and bistros along the same street. For the price we paid, the hotel was very decent. The Junior Suite was quite big at around 30 square metres. There was a double bed, a sofa, and an armchair. There was a Nespresso machine with 2 coffee pods. The toilet could fit a bath tub, two sinks, shower area, and the toilet bowl. The bed was fine although we thought the pillows were too soft and not firm enough. The best part of the room was the air conditioning which managed to keep the room cool throughout the entire night. If you are planning on booking the Junior Suite, you should take note that you will need to ascend AND descend 2 short and narrow flights of stairs to get to the Suite. This may be an issue if you have heavy luggage bags. Do also note that the toilet is not fully walled off and it is possible to see through the gaps into the toilet. The staff at the front counter were very friendly and pleasant. A special shout out goes to Alexis who did his best to accommodate our requests. In all, it was a pretty decent 4 star hotel for the price and location.
Response from Property: Dear guest,Thank you for sharing such a detailed and thoughtful review. We’re so glad to hear that you and your wife enjoyed your stay with us. It’s great that you appreciated the location, room size, and amenities like the air conditioning and Nespresso machine. We also appreciate your constructive feedback about the stairs and the design of the bathroom, and we’ll certainly keep it in mind for future improvements.We’re especially happy that Alexis and our team were able to make your stay more comfortable. Your kind words mean a lot to us, and we would love to welcome you back for another stay in the future.Best regards,Pierre-Olivier - Front office manager
Merrick
Superior Room
Stayed in May 2023
Family
6 review
4.5/5
Great
Posted on Jun 15, 2023
Location is nice but unfortunately don’t have drop off area
Response from Property: Dear Merrick,Thank you for your feedback. We're glad to hear that you liked our location. We apologize for the inconvenience regarding the lack of a drop-off area, and we appreciate your understanding. We’re always looking for ways to improve, and your comments are valuable to us.We hope to welcome you back soon for an even better experience.Best regards,Pierre-Olivier - Front office manager
The Stage Mimi Yeung
Classic Single Room
Stayed in Dec 2023
Business travelers
13 review
4.0/5
Very Good
Posted on Feb 3, 2024
good service
Response from Property: Dear Po Yi Mimi,Thank you for your kind words. We’re so pleased to hear that you were satisfied with our service. We look forward to welcoming you back in the future.Best regards,Pierre-Olivier - Front office manager
Anonymous User
Superior Room
Stayed in Nov 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Dec 12, 2024
The hotel room is clean and sanitary, the service is considerate and friendly, very polite, the breakfast is rich, almost everything you like to eat is available, the bed is comfortable, and I sleep well. I will come again in the future
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for your kind feedback. We’re delighted to hear that you found the room clean and hygienic, the service attentive and polite, and the breakfast plentiful with a variety of food you enjoy. We’re especially glad you had a peaceful night’s sleep on a comfortable bed. We look forward to welcoming you back in the future.Best regards,Pierre-Olivier - Front office manager
Anonymous User
Deluxe Executive Room
Stayed in Sep 2024
Business travelers
202 review
5.0/5
Outstanding
Posted on Oct 19, 2024
Hotel location is very good Facilities: There is a coffee machine but our room does not have a bathtub Hygiene: Very good and relatively clean Service: Pretty good. Small hotel is relatively cozy. Environment: Shopping around is very convenient
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for sharing your feedback. We're glad to hear that you enjoyed the location of the hotel and found it convenient for shopping. We appreciate your comments on the cleanliness and the amenities, including the coffee machine. We're also pleased that you felt our small hotel offers a warm and welcoming atmosphere.We hope to welcome you again soon and look forward to providing an even better experience.Best regards,Pierre-Olivier - Front office manager
Guest User
Deluxe Room
Stayed in Dec 2024
Couples
7 review
5.0/5
Outstanding
Posted on Feb 5, 2025
The guy at the front desk of the hotel is very friendly and patient. There are not many rooms, so they can provide good service! The location is good, you can walk to the Louvre or Place de la Concorde! If you buy a sandwich in the evening, you can also heat it up in the microwave! Paris is perfect for Citywalk, you can walk and stroll!
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for your wonderful review. It’s great to know that you enjoyed our ideal location, allowing you to explore Paris on foot. We’re also glad you found our amenities convenient. We hope to welcome you back soon for another fantastic stay in Paris.Best regards,Pierre-Olivier - Front office manager
Guest User
Classic Single Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 1, 2025
I stayed in the hotel alone. The hotel is in a good location, convenient for travel and safe. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for your kind review. We're glad you enjoyed our convenient location and felt safe during your stay. It would be our pleasure to welcome you back on your next visit. Best regards,Pierre-Olivier - Front office manager
해피꿈도리
Superior Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 5, 2024
The location is very good. The staff are all friendly day and night! I stayed in a clean hotel for 3 nights.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for your wonderful review. We’re so glad to hear that you enjoyed our great location and that our team provided friendly service throughout your stay. We’re also pleased that you found the hotel clean and comfortable. It was a pleasure having you with us for your 3-night stay, and we look forward to welcoming you again in the future.Best regards,Pierre-Olivier
GulnaraGulnara
Duplex Suite
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 4, 2024
One of the few hotels that offers one room for a family of 4. The two-story room was very comfortable, the room was clean, nice bed linen and cosmetics. Breakfasts are excellent. We liked everything very much!
Original TextTranslated by Google
Response from Property: Dear GulnaraGulnara,Thank you for your wonderful review. We're so glad to hear that you enjoyed your stay with us and that our family-friendly room met your needs. It's great to know that the comfort, cleanliness, and amenities made your experience special. We're also happy you enjoyed our breakfast offerings.We look forward to welcoming you and your family back soon.Best regards,Pierre-Olivier -Front office manager
Guest User
Superior Room
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 5, 2024
The first hotel I stayed in Paris, and the one I stayed in the longest. There are government agencies around, and I can see soldiers standing guard every night, which makes me feel very safe. There are not many restaurants around, but during the day, I can walk to the Louvre, Orsay, and Arc de Triomphe.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for your fantastic review. We’re so happy to hear that your stay with us was enjoyable and that you felt safe and secure in the area. It’s great that you were able to easily explore the nearby landmarks like the Louvre, Musée d'Orsay, and the Arc de Triomphe. While there may not be many restaurants nearby, we hope you still enjoyed the convenience of being so close to Paris’s main attractions.We would be delighted to welcome you back for another stay in the future.Best regards,Pierre-Olivier - Front office manager
Guest User
Deluxe Room
Stayed in Nov 2024
Couples
1 review
4.0/5
Very Good
Posted on Jan 3, 2025
Strategic location, warm but slightly small rooms, average for Paris.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for your feedback. We're glad you appreciated the convenient location and the warm rooms. We understand that the room size might feel a bit small, but we hope it didn’t impact your overall experience. We’d love to welcome you back again soon.Best regards,Pierre-Olivier - Front office manager