Pullman Paris Centre - Bercy

Pullman Paris Centre - Bercy Reviews

Pullman Paris Centre - Bercy

1 Rue de Libourne, Paris, 75012, FranceSee Hotel Details
Pullman Paris Centre - Bercy
Pullman Paris Centre - BercyPullman Paris Centre - BercyPullman Paris Centre - Bercy
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Guest Reviews

9.2/10
Great
240 review
Verified reviews
Location9.3
Amenities9.1
Service9.1
Cleanliness9.3
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All reviews(240)
Positive reviews(233)
Reviews with photos/video(66)
Easy to get around(27)
Delicious breakfast(26)
Large rooms(19)
Perfect for business trips(18)
Convenient for shopping(14)
Close to metro(13)
Friendly front desk staff(9)
Great swimming pool(7)
Negative reviews(7)
Guest User
Superior Room, 1 King-size Bed + 1 Sofa Bed For A Child
Stayed in Mar 2025
Family
5 review
10.0/10
Outstanding
Posted on Apr 29, 2025
I recently stayed at the Paris Pullman Bercy and had a wonderful experience! The hotel is modern and stylish, with comfortable rooms. The staff was friendly and helpful, making check-in a breeze. The location is convenient, with easy access to public transport. Overall, I highly recommend the Paris Pullman Bercy for a pleasant stay in the city!
Response from Property: Thank you! We’re delighted everything met your expectations. See you next time!Celine - Guest Experience Manager
Piseth Lek
Superior Room, 2 Single-size Beds + 1 Sofa Bed For A Child
Stayed in Apr 2025
Travel with friends
2 review
8.0/10
Very Good
Posted on May 15, 2025
It was a nice stayed
Response from Property: So glad to hear you enjoyed your experience—thank you for sharing!Céline - Guest Experience Manager
Anonymous User
Superior Room, 1 King Size Bed
Stayed in Feb 2025
Business travelers
19 review
9.5/10
Amazing
Posted on Mar 31, 2025
Big hotel,has a lot of amenities, great choice for family especially with kids
Response from Property: What a joy to read your message! We're so happy to hear that everything was just right for you. It would be the cherry on top to see you again soon 🍒😉Céline - Guest Experience Manager
JuiceLabXx_-
Classic King Room
Stayed in Jun 2024
Couples
8 review
10.0/10
Outstanding
Posted on Jul 31, 2024
superb service, very clean room, an olympics business destined hotel
Response from Property: Dear JuiceLabXx_- Thank you for this amazing review:)We hope to welcome you again in the future, Sincerely, Céline - Guest Experience Manager
nellyhasry
Superior Family Connecting Room
Stayed in Mar 2024
Family
18 review
10.0/10
Outstanding
Posted on Apr 25, 2024
excellent. service is very good 👍🏻. the staff are great and very friendly. facilities 👍🏻👍🏻. great place for the family of 6 . high recommend to stay here.
Response from Property: Thank you for this lovely review:) We hope to welcome you again!SincerelyCeline - Guest Experience Manager
Lok Sang Steve
Classic King Room
Stayed in Nov 2024
Business travelers
11 review
9.5/10
Amazing
Posted on Dec 17, 2024
Clean and large room. Service is great at front desk and restaurant.
Response from Property: Thank you for this amazing review:)Hope to welcome you again Sincerely Céline - Guest Experience Manager
Guest User
PREMIUM SUPERIOR FAMILY ROOM, 2 Double Beds
Stayed in Oct 2024
Family
7 review
9.5/10
Amazing
Posted on Nov 25, 2024
Room is very clean and comfortable, nice breakfast, plenty of choice,
Response from Property: Thank you for this amazing review:)We hope to welcome you again, Céline - Guest Experience Manager
Koomomi si
PREMIUM SUPERIOR Room, 1 King-size Bed
Stayed in Jun 2024
Couples
114 review
5.5/10
Posted on Jul 16, 2024
Location was a bit far as traffic all the time but we saw a RAT in the hotel lobby which isn’t acceptable, for. 4 star hotel.
Response from Property: Dear Tze, Thank you for sharing your feedback further to your stay in our hotel.We sincerely apologize for the inconvenience you experienced with the rat.Be ensured that we have taken all the measures and our team is working to address this issue promptly. Best regards,Romain - Front Office Manager
Guest User
Superior Room, 2 Single Size Beds
Stayed in May 2024
Business travelers
17 review
8.7/10
Very Good
Posted on Jul 18, 2024
Still keeps high level but due to under construction,little smelly and breakfast is not as good as before Covid
Response from Property: Thank you for taking the time to share your experience following your stay with us, Your remarks are precious to us to improve our quality of services.We hope to welcome you again,Céline - Guest Experience Manager
Guest User
Classic King Room
Stayed in Oct 2023
Couples
28 review
6.5/10
Posted on Dec 3, 2023
Location is actually a bit far from the city center and the nearest metro is line 14 which closes at around 10pm due to the renovation so plan your trip carefully or else you'd have to find a bus to drop you off near the hotel. The hotel is around a 2-3 mins walk to Bercy Village. Quite clean and spacious for a room in Paris. I would recommend this hotel. Oh and by the way, some of a amenities are not provided in the room but if you ask the front desk staff, they would give it. Just a little mishap with the front desk staff during our stay, we didn't have the daily 2 bottles of water after checking in and when we called down to the front desk, they were "sure" that they put them in but there was nothing. :/ The photo of the fridge was the two drinks that we bought over from a Carrefour nearby. They said they would come up to check and never did... But I had some other amenities to get from them so eventually they came up and checked the fridge. No apologies from the staff for the misunderstanding and he just went out of the room to get two bottles of water for us. Quite a strange service attitude from them.
Response from Property: We thank you for taking the time to share your experience following your stay with us.Your comments are very precious to us, they allow us to improve the quality of our services.We hope to have the pleasure of welcoming you again very soon,Have a lovely day, Céline - Guest experience Manager
Guest User
Superior Room, 1 King Size Bed
Stayed in Oct 2024
Couples
1 review
10.0/10
Outstanding
Posted on Nov 17, 2024
We enjoyed our stay, cleaning 💯 customer service 💯
Response from Property: Thank you for this amazing review:) We hope to welcome you again, Céline - Guest Experience Manager
Thomas
Classic King Room
Stayed in Nov 2024
Couples
18 review
8.5/10
Very Good
Posted on Dec 14, 2024
Good service and hotel, a bit old decoration
Response from Property: Thank you for taking the time to share your experience following your stay.Hope to welcome you again Sincerely Céline - Guest Experience Manager
Anonymous User
Classic King Room
Stayed in Feb 2024
Solo travelers
3 review
8.5/10
Very Good
Posted on Mar 10, 2024
Overall the room was clean and tidy and the hotel staff members were very kind for anything. Although the location is a bit far from the center you still have access to the bus stops and the metro nearby. There is also a small shopping town in front of the hotel which was very convenient. Would like to recommend!
Response from Property: Thank you for this lovely review and photos :) We hope to welcome you again! Best regards, Céline - Guest Experience Manager
yuk kei elstan fong
Classic King Room
Stayed in Jun 2023
Couples
3 review
10.0/10
Outstanding
Posted on Aug 3, 2023
The staff and the housekeeper are so nice! Two tabletennis tables and a Foosball Table are ready for anyone to play with, which is awesome! The swimming pool is also wonderful and we had a relaxed 5-day stay in the hotel. Wish we could come again!
Response from Property: Thank you very much for this amazing review.Your satisfaction is our greatest reward!We hope to welcome you again in the future:)Sincerely,Céline - Guest Experience Manager
Guest User
Superior Family Connecting Room
Stayed in Mar 2024
Business travelers
5 review
10.0/10
Outstanding
Posted on May 28, 2024
Beautiful hotel ideal for family and business. Cannot recommend enough!
Response from Property: Thank you for this oustanding review:)We hope to welcome you again!Have a lovely day, Céline - Guest Experience Manager