Novotel Bangkok Impact

Novotel Bangkok Impact Reviews

Novotel Bangkok Impact

94 Popular Road, Banmai Sub District, Pakkred, Ban Mai, Nonthaburi Province, 11120, ThailandView Hotel Details
Novotel Bangkok Impact
Novotel Bangkok ImpactNovotel Bangkok ImpactNovotel Bangkok Impact
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Novotel Bangkok Impact Guest Reviews

9.2/10
Great
849 review
Verified reviews
Location9.4
Amenities8.9
Service9.1
Cleanliness9.3
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All reviews(849)
Positive reviews(829)
Reviews with photos/video(237)
Convenient location(125)
Easy to get around(53)
Perfect for business trips(28)
Tasty food(15)
Friendly front desk staff(14)
Average lighting(9)
Stayed multiple times(8)
Close to airport(7)
Negative reviews(20)
Anonymous User
Standard Room 1 King Bed
Stayed in Mar 2025
Travel with friends
2 review
9.0/10
Great
Posted on Apr 23, 2025
Everything is nice but there’s room is quite dark and there’s no mirror / makeup space. Top notch for the cleaning service however the air conditioning system is not working so well and it takes so much time to get the right temperature.
Care S.
Standard Room With Twin Beds
Stayed in Feb 2025
Family
13 review
9.0/10
Great
Posted on Mar 24, 2025
This time we got room that wash sink not working really well. We unable to use it and need to brush and wash our hands with the shower. Other than that is good as always. Staff were really nice and helpful when we request room that can see the view we want.
CHU YI
Standard Room 1 King Bed
Stayed in Dec 2024
Solo travelers
16 review
9.5/10
Amazing
Posted on Jan 27, 2025
Hotel was very much value for money! Location was great with linked bridge to several big brands’ factory outlets and a couple of malls. Love that there was a welcome for fans like me who were there for a concert. Great to be back in my hotel room within 10 minutes by foot from the end of the concert! Staff were helpful with my bulky luggage the moment I got off my cab. Daily housekeeping was consistent and satisfactory! I’ll be back if I am attending any event at Impact!
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thitirath Khanasai-ananOperations Manager
Natchayaporn
Standard Room 1 King Bed
Stayed in Jan 2025
Solo travelers
1 review
10.0/10
Outstanding
Posted on Feb 20, 2025
Good view Service for mind Thank for support i will visit nect time
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thitirath Khanasai-ananOperations Manager
Anonymous User
Standard Room 1 King Bed
Stayed in Feb 2025
Couples
2 review
10.0/10
Outstanding
Posted on Mar 2, 2025
Very nice place to stay once have an event at impact
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thitirath Khanasai-ananOperations Manager
Life wanderer
Standard Room 1 King Bed
Stayed in Nov 2024
Travel with friends
19 review
10.0/10
Outstanding
Posted on Mar 9, 2025
Great and convenient hotel if you need to attend a concert or event in the area
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thitirath Khanasai-ananOperations Manager
Dino Joey
Standard Room 1 King Bed
Stayed in Oct 2024
Business travelers
5 review
10.0/10
Outstanding
Posted on Nov 19, 2024
I recently stayed at Novotel Impact Bangkok for 2 nights, and my experience was nothing short of amazing. The room was impeccably clean, providing a comfortable and relaxing atmosphere throughout my stay. The hotel’s location is incredibly convenient for anyone attending business meetings or events at Impact, as it is just a short distance away. Additionally, its proximity to Cosmo Bazaar and a variety of food shops adds to the convenience, making it easy to find dining options nearby. The overall service and amenities exceeded my expectations, and I highly recommend this hotel for both business travelers and event attendees. I look forward to staying here again on my next trip!
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. Surrounding area nearby the hotel we do have 7-11, Cosmo Bazar (Shopping Mall), BeeHive and we are closed to Central Changwattana as well. I will share your comments with our team especially our Concierge team to be able to provide more information about the shop nearby and the attractions. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thitirath Khanasai-anan Operations Manager
Guest User
Executive Room 1 King Bed
Stayed in Jan 2025
Family
10 review
10.0/10
Outstanding
Posted on Mar 2, 2025
Friendly staff Clean excellent lounge
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thitirath Khanasai-ananOperations Manager
NurNadiah
Standard Room With Twin Beds
Stayed in Oct 2024
Travel with friends
2 review
9.5/10
Amazing
Posted on Nov 10, 2024
The hotel services was so nice! Everything is good, it was a smooth check ins and outs :) Make sure to prepare 1000THB for deposit!
Response from Property: Thank you for taking the time to tell us about your experience at the Novotel Bangkok Impact. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Thitirath Khanasai-ananOperations Manager
Napaphat
Standard Room With Twin Beds
Stayed in Mar 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on Apr 6, 2025
Verry good
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thitirath Khanasai-ananOperations Manager
Snoopysnooker
Standard Room With Twin Beds
Stayed in Mar 2025
Family
2 review
10.0/10
Outstanding
Posted on Apr 23, 2025
In case you have a plan to go to the concert. This place is really good recommend. It’s pretty near & you can walk by. Moreover, I forgot glasses in the hotel. Which staff really helps me & takes action really quickly.
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thitirath Khanasai-ananOperations Manager
Kangyap
Standard Room 1 King Bed
Stayed in Feb 2025
Business travelers
1 review
9.5/10
Amazing
Posted on Apr 9, 2025
Good to stay if want to go impact arena, quite a distance to cosmo bazaar but is still walkable through skybridge
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thitirath Khanasai-ananOperations Manager
Guest User
Standard Room 1 King Bed
Stayed in Jan 2025
Solo travelers
3 review
10.0/10
Outstanding
Posted on Mar 11, 2025
Novotel Impact is a good place to stay if you are going for concerts in the Impact region. The check in and check out process is really smooth. They have staff to help with our luggages and they are always so helpful and smiley. It is also easy to book transport going to and from the airport. The room is comfortable and quiet. I love the variety at the breakfast buffet! Highly recommended.
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thitirath Khanasai-ananOperations Manager
Ailee99
Standard Room 1 King Bed
Stayed in Jan 2025
Family
2 review
10.0/10
Outstanding
Posted on Feb 11, 2025
The hotel staff provided excellent room cleaning and maintenance services, and the overall atmosphere of the hotel was tidy and well-kept, giving a positive impression of hygiene and quality throughout the property.
Anonymous User
Standard Room With Twin Beds
Stayed in Sep 2024
Solo travelers
19 review
10.0/10
Outstanding
Posted on Oct 6, 2024
Convince place when you plan to go for show at Impact Arena.
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. Surrounding area nearby the hotel we do have 7-11, Cosmo Bazar (Shopping Mall), BeeHive and we are closed to Central Changwattana as well. I will share your comments with our team especially our Concierge team to be able to provide more information about the shop nearby and the attractions. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thitirath Khanasai-anan Operations Manager