To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities4.0
Service3.7
Cleanliness4.0
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All reviews(70)
Positive reviews(11)
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Negative reviews(1)
Guest User
Comfort Room
Stayed in May 2023
Solo travelers
5 review
2.7/5
Posted on Jun 30, 2023
IBB is a DIY Hotel. You can check in from 2 to 6 pm at the reception - if you’re lucky. There’s a woman with an Eastern-European accent at the reception, who doesn’t seem to be bound to any regular times to be at work. Judging from her attitude, she seems to be connected to the management or the owners. Polite phrases are absent from her language, but orders aren’t. The cleaning lady on the other hand was super nice. If she’d manned the reception and the Russian lady would clean, it would be a boon for the guests.
Checking in outside of the small time window, when the reception is manned, can be a challenge, particularly for foreigners. I helped a couple from abroad, who had unsuccessfully tried to call the German mobile phone number displayed at the entrance. They were stuck outside and didn’t know what to do. So I called the number, and the Russian woman mentioned above answers it and tells you what to do - literally. You have to type in a code, you’ll receive on the phone, into a metal box outside the entrance to get your card. I have no idea whether she speaks any English or not, so good luck.
The rooms are quite modern, but wear and tear are already setting in. The TV remote in my room didn’t work properly, and the screen had a long scratch. There was dirt in the bathroom.
There are supermarkets, fast food restaurants and a bakery close to the hotel. There is a Greek restaurant about 10 minutes walk away. As this is in a remote suburb of Paderborn, there isn’t much going on.
Response from Property: Dear guest, thank you very much for your stay at IBB Hotel and for your feedback. We are very sorry for all the Inconveniences you had during your stay. Please apologize these situation. Usually all the staff is very friendly. Also the cleanless in the bathroom is not our standard as you describe. I´m very sure, if you will stay with us again, you will enjoy a very agreable stay. Best regards, Simone Bee-SeyfarthHotelmanger
Guest User
Standard Room 2 Single bed
Stayed in Sep 2024
Couples
4 review
3.5/5
Posted on Nov 28, 2024
Unfortunately, check-in was very difficult. There was a lot of confusion about who was responsible for us.
Otherwise, a clean and simple hotel with free parking.
Good for short visits.
Original TextTranslated by Google
Guest User
Comfort Room
Stayed in Oct 2023
Business travelers
1 review
3.5/5
Posted on Nov 26, 2023
Clean but facilities and access to hotel staff are very poor.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for visiting IBB Hotel Paderborn and taking the time to share your experience on this platform. We look forward to welcoming you again at IBB Hotel Paderborn or another hotel in the IBB Hotel Collection.Unfortunately we are not able to staff the front office the whole day, due to different challenges. Thank you for your understanding. Regards,Simone Bee-SeyfarthHotelmanager
Guest User
Comfort Room
Stayed in Jun 2023
Couples
6 review
4.5/5
Great
Posted on Jul 24, 2023
The hotel is a bit out of the way, but there is a bus stop right in front of the hotel. The reception was no longer manned when we arrived, but check-in was still super easy. The room was very spacious and everything we needed was there. We felt very comfortable and would love to come back!
Original TextTranslated by Google
Response from Property: Dear guest,
Thank you for staying at the IBB Hotel Paderborn and for taking the time to share your experience on this platform. It's great to read that you enjoyed a pleasant stay.
We look forward to welcoming you back to the IBB Hotel Paderborn or another hotel in the IBB Hotel Collection soon.
Best regards,
Simone Bee-Seyfarth
Hotel Manager
Martin
Studio
Stayed in Sep 2023
Family
1 review
4.5/5
Great
Posted on Oct 7, 2023
Perfect starting point for various excursions such as Externsteine, Westfalen Therme, Safari Park and much more. Unbeatable price in the region. Bakery, supermarket and restaurants directly adjacent
Original TextTranslated by Google
Response from Property: Dear Martin,
Thank you very much for the great review. Thank you for taking the time to describe your stay and the area. Paderborn and the region are definitely always worth a visit. :) We look forward to welcoming you back soon.
Best wishes,
Simone Bee-Seyfarth
Hotel manager
Mario911
Standard Room 2 Single bed
Stayed in Dec 2023
Family
5 review
4.0/5
Very Good
Posted on Feb 19, 2024
Hotel with good price-performance ratio.
Original TextTranslated by Google
Response from Property: Dear guest,
Thank you for your positive review and for being a guest at the IBB Hotel Paderborn. We are very pleased that you enjoyed your stay with us so much.
Until next time.
Best regards,
Simone Bee-Seyfarth
Hotel manager
Guest User
Standard Room 2 Single bed
Stayed in Jan 2023
Family
1 review
5.0/5
Outstanding
Posted on Feb 5, 2023
We went to Paderborn for the game, together with my son, hotel very pleasant, clean, recommend!
Original TextTranslated by Google
Response from Property: Vielen Dank für Ihre tolle Bewertung! Bis zum nächsten Mal/Spiel! Wir freuen uns auf Sie! Liebe Grüße, Simone Bee-Seyfarth, HotelmanagerLiebe Grüße, Simone Bee-SeyfarthHotelmanager
Nina
Standard Room 2 Single bed
Stayed in Dec 2022
Couples
2 review
5.0/5
Outstanding
Posted on Jan 15, 2023
Nice clean hotel with nice roof terrace.
Nice that you can check out until 12pm.
Original TextTranslated by Google
Response from Property: Dear Nina, thank you very much for your positive and friendly review. We are very pleased that you like it so much with us and that you share this with us and others. Please visit us again soon, we look forward to seeing you. Kind regards, Simone Bee-Seyfarth, Hotel Manager
Guest User
Comfort Room
Stayed in Feb 2024
Business travelers
19 review
4.0/5
Very Good
Posted on Jun 7, 2024
Overall feeling
Original TextTranslated by Google
Response from Property: Thank you very much for your review and your stay at IBB Hotel Paderborn.
Guest User
Comfort Room
Stayed in Apr 2022
Couples
1 review
3.7/5
Posted on May 22, 2022
We like to use this hotel for a 1/2 night stay when we visit our children. The rooms are - if you get one with a sofa - a good size, bright and nicely designed. For a few nights you can do without a closet, but there is an open possibility with hangers. The bathroom is small and nice, the shower half open but of a comfortable length. If all soap dispensers are well stocked, toilet paper refilled, everything is ok - if not, it will be difficult, since the reception is very sparsely staffed and you can at least stand there stupidly at the weekend.
It is remarkable that we sleep very well and the possibility of making coffee or tea, including material, is available in the room.
In the building there is a bakery that does not belong to the hotel, where you can have a very good breakfast, on the weekends also as a buffet (9.50 €) or individually put together, just as you wish.
So actually everything is ok, if you aren't one of the very early risers and are still in the room at around 9:00 a.m., it's better to hang up the "please do not disturb" sign, room service starts mercilessly early. This time we had a sheet with holes for the first time, but it was clean.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your detailed rating and feedback on our house. We are pleased that you feel comfortable with us. Various room categories are offered at the IBB Hotel. If you book a comfort room, the room is equipped with a couch. There aren't any in the standard rooms. The reception times have already been extended, in the afternoon between 2:00 p.m. and 7:00 p.m. someone can be reached on site. In the future, one person will again occupy the reception in the morning, but it is not yet clear when. Unfortunately, the suffering from the shortage of skilled workers dominates the daily routine everywhere. Nice to hear you're having a good night's sleep and that you appreciate the little touches of home. At this point I would like to apologize for the early disturbance of the maids, the "do not disturb" sign is the best tip. We are currently waiting for new laundry (especially bed sheets), unfortunately there are enormous delivery problems here. I ask for your understanding here. That shouldn't happen again any time soon. We look forward to having you as our guest again soon. Kind regards, Simone Bee-Seyfarth Hotel Management & Team
Henry-paul
Standard Room 2 Single bed
Stayed in Mar 2023
Family
4 review
4.0/5
Very Good
Posted on Apr 27, 2023
Very clean
Original TextTranslated by Google
Response from Property: Merci beaucoup!We are very happy that you enjoyed your stay at IBB Hotel Paderborn. Best regards, Simone Bee-SeyfarthHotelmanager