Romantic Hotels in Otaru

We booked this hotel again after a very pleasant stay years ago, despite the price being on the higher side for our travel dates. Unfortunately, this visit did not meet our expectations due to miscommunication about pricing. Somehow, it wasn’t stated in my booking that I was traveling with a child, I carefully clarified with both the hotel and the agent weeks before arrival about extra charges. I received confirmation of the exact nett amount to top up and decided not to cancel. However, upon arrival, we were informed of a different price—an additional $300+ for my child, despite not needing an extra bed. Our check-in was badly delayed, as we arrived late at night with a child and had to sort through this issue. I had to present all the email confirmations from the hotel and the agent to resolve the situation, which was frustrating and unnecessary after such thorough prior communication. On a positive note, the hotel’s location remains excellent. It provides direct access to the airport via a nearby station and is just one stop away from Otaru Canal, making it convenient for travelers. While the location is undoubtedly a highlight, the inconsistency in communication and lack of clarity about pricing policies overshadowed the experience.

We absolutely loved this ryokan experience! Stayed for 2d1n as a couple and absolutely loved the place! We booked the room with the private onsen and it was a lovely small space on the 2nd floor we could enjoy privately. The onsen is not too big, maybe 1.5 x 1.5 meters, but it was spacious for the two of us. We also found out that you can book a 45 minute slot for a separate private onsen for about ¥2200, which we may have done instead, had we known about it before booking. The japanese-style room was comfortable and had the usual amenities provided, alongside other nice additions like lotions and creams. The staff helped us to set up our futon (japanese-style bed) after dinner, and it was overall a very comfortable experience. The staff are super friendly and service was incredible. We got the dinner and breakfast package and the food was excellent. We had to choose both the dinner slot in advance, and it is first-come-first-serve. Dinner was served to us in the room over 1.5h and was a really amazing 12-course meal with instructions on the eating order. Breakfast was more standard, but still nice, we took it in the dining hall. The lounge is open till 10pm and we could take drinks and refreshment freely, including some small snacks and soft drinks. But they stop serving beer at 9pm. The onsens also have mini-fridges with free popsicles. There is also an outside area you can access from 3pm - 9pm that serves hot coffee and wine, with free marshmallows you can roast on the outside firepit. It was really nice. The garden is by far the nicest part of the hotel, it is really big and well decorated, with many nice places for photos and to enjoy a hot drink from the lounge. The space is quite large and might take about 20 minutes to fully explore. The only downside I can think of is that the location is quite hard to access. We chose to get to and from the ryokan by taxi, but there is also a shuttle bus service, from what I understand. When we arrived, the reception told us that there would be a shuttle bus leaving at 10:45 to Otaruchikko station. We still ended up requesting a taxi from the front desk though, which they were happy to help us book (I couldn't get any taxis by cab in the location). Overall a really amazing stay that we would absolutely recommend. The price tag might seem high for a ”3 star” hotel, but the ranking is deceptive, we absolutely had a 5 star experience. Cheers! disclaimer: information is accurate as of 31 may, will try to provide info in as much detail as possible :)

Amazing location (10min walk from JR Station, 12-15min walk to main shopping street), great view facing the canal. Staff were very friendly. Overall facilities seemed old but very clean and well maintained. I would recommend this hotel to others!

The hot springs, meals, rooms, all suited my taste and were very good. Stayed in the main building room with 4 family members. It was a bright room with a large opening and a good view. I could see Ishikari Bay, JR railroad tracks, and the streets of Otaru below. It was quiet enough to think that we were the only guests, and we didn't meet other guests. The room and the room bath were large and relaxing. Especially in the hot spring, the amount of hot water was just right for me and it was pleasant. I was happy that the towels were placed like mountains and I didn't have to use wet towels. The meal was at the dining venue and we had seafood kaiseki dishes. Hokkaido ingredients such as asparagus, scallops, and potatoes were used, and they were all delicious. It's a very good inn, so I definitely want to visit again.

It seems to be a designer hotel, and it is very fashionable, and the room is large, and the drink is all free, and the drink is all free, and the drink is all free, and the drink is all free, and the drink is all free, and the drink is all free, and the drink is all free, and the drink is all free, and the drink is all free, It's a good cospa for those who want to drink because it's only. However, I have stayed at various hotels until now, but I thought I needed a sofa to relax at least, and if I wanted to say, I needed a sofa. It's the concept of the room, the table, the Zabuton between the boards, there is also a tatami space, but there is nothing there, and the mezzone bedroom is comfortable. I can't relax in the living room, I'm sore between the boards, and the TV is unusually small, and it's hard to see, and I didn't have a place to relax, but I hope you can improve your room. If you value the concept, I thought it would be better to go to the TV in the eye, such as the roof sofa that suits it. It's nice but it's a hotel.