1 Chome-2-15 Ironai, Otaru City, Hokkaido, 0470031, JapanSee Hotel Details
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1 night
Guest Reviews
9.3/10
Great
57 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.3
Service9.3
Cleanliness9.4
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All reviews(57)
Positive reviews(56)
Reviews with photos/video(30)
Awesome stay(24)
Great service(24)
Relaxing hot springs(15)
Delicious breakfast(12)
Awesome rooms(11)
Great location(10)
Convenient location(7)
Loved the view(5)
Negative reviews(1)
Qiting
Canal Side Japanese-Style Room Non-Smoking
Stayed in Nov 2024
Family
5 review
10/10
Outstanding
Posted on Jan 8, 2025
Clean and comfortable. Friendly staffs. Some creative corners. And beautiful view.
Guest User
Single Room
Stayed in Nov 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Jan 16, 2025
Clean and accommodating, right in front of the canal and minutes from Denuki Koji and Sakaimachi street. Nice onsen and Japanese breakfast buffet
Guest User
Single Room
Stayed in Feb 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Mar 8, 2025
Perfect location and status
Additionally, spa is my best experience
KVai
Single Room
Stayed in Feb 2024
Solo traveler
13 review
9.5/10
Amazing
Posted on Apr 3, 2024
It’s around 13 minutes walk from JR Otaru Station, if you have luggage, just get a taxi to go there, only take around 5 minutes. This hotel is just too cute, a vintage vibe, lovely welcome drinks in classical lobby. My room is for single person, small but it’s fine. Japanese breakfast is amazing. You can have a canal view while you’re having breakfast. They provide free onsen or paid private onsen (2500 yen for 50 minutes). It’s a good stay.
Guest User
City View Japanese-Style Room With Cypress Bath
Stayed in Oct 2023
Couple
2 review
10/10
Outstanding
Posted on Nov 14, 2023
Service and food was above expectation. Lovely ryokan, really enjoyed the private bath in the room and the breakfast and dinner were amazing quality. Highly recommended and will definitely be back
Guest User
Japanese-Style Room With City View
Stayed in Jun 2025
Family
12 review
10/10
Outstanding
Posted on Jul 29, 2025
A super surprising hotel next to the Otaru Canal, with a retro Meiji-era style. Every corner is carefully decorated, and you can see traces of history next to the Otaru Milky Way. The hotel service is super safe and enthusiastic. I made a reservation in time for the Otaru Fireworks Festival and opened the rooftop in advance for guests to watch in an orderly manner. This is the most satisfactory hotel for my trip to Hokkaido, with the most delicious breakfast and the most comfortable hot springs.
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6/9
Guest User
Canal Side Japanese-Style Room Non-Smoking
Stayed in Mar 2025
Family
3 review
10/10
Outstanding
Posted on Apr 12, 2025
Friendly, clean, and in a great location. It was convenient for getting to Otaru Station and the Canal Music Box Museum. While the price is a bit steep, it's not the best value, but I was satisfied.
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Songrentoudehaopengyouสงกรานต์
Single Room
Stayed in Jan 2025
Solo traveler
29 review
9.5/10
Amazing
Posted on Feb 13, 2025
Because of the soaring housing prices during the Sapporo Snow Festival, I chose to stay in Otaru at a similar price😀
At first, I didn't consider the distance between the canal and Otaru Station. I was really annoyed to drag my suitcase on the skating snow road in Otaru for about 20 minutes. I learned my lesson when I checked out and asked the front desk to help me call a taxi, starting at 700 yen😆
The front desk layout of this hotel is very much like the hot spring hotel in old movies in the 1950s. The souvenirs sold are of good quality but a little expensive. Although hot spring hotels have a hot spring tax of 150 yen per day, they have small gifts such as snacks, which feel like they are worth it😘
The service staff are very enthusiastic. The general decline in the level of the service industry in Japan does not seem to exist in their home, just like the old five-star hotels😁
The breakfast quality is good. Can you believe it? There are fruits and strawberries🍓. On the morning of check-out, they also sent a fried fish. Although I am not used to it, I am still very grateful😂
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6/17
little crab
Terrace Twin Room-Non-Smoking
Stayed in Feb 2025
Solo traveler
52 review
10/10
Outstanding
Posted on Mar 16, 2025
Not far from Otaru Station, the terrace house is across from the canal. There is a hot spring reception on the second floor and there are dogs there, which is very heartwarming.
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Guest User
Canal Side Superior Twin Room Non-Smoking
Stayed in Jan 2025
Traveling with friends
17 review
10/10
Outstanding
Posted on Feb 21, 2025
The hotel's hot springs are amazing, and the service is excellent. You can overlook the canal directly from the hotel, and it's very convenient to go to the pedestrian street.
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Anonymous User
Canal Side Twin Room
Stayed in Jan 2025
Couple
12 review
10/10
Outstanding
Posted on Feb 4, 2025
The staff is very kind and friendly, the open-air bath is beautiful and not crowded, and the breakfast is a buffet with different Western and Japanese dishes. Our room was full of nostalgic style, very beautiful, and had a large window overlooking the canal. It was great to be able to see the sights in a heated room.
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Guest User
Terrace Twin Room-Non-Smoking
Stayed in Dec 2024
Couple
16 review
9.5/10
Amazing
Posted on Feb 8, 2025
Hotels on the canal
The overall architectural and decoration style is very simple
It feels like the Taisho era.
The reception staff are very enthusiastic and there are no complaints
(I won’t say much about Japanese services, everyone understands 🦾)
When I booked, only twin room was left.
The Japanese-style room is sold out
But I saw a terrace along the river.
I think it's pretty good
It turns out that the terrace is really a plus
Every morning when I wake up, I can see the snow-covered canal in the sun from a high vantage point.
Definitely a pleasant experience
The facilities are not new
But the hygiene is good
Especially the toilet, washroom, toilet and bathroom are separated
Very convenient
In addition, you must go to their open-air bath
Sit in a warm bath
Facing the Japanese garden
Watching the snowflakes falling from the sky
It is an unforgettable view
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Anonymous User
Single Room
Stayed in Dec 2024
Traveling with friends
12 review
5.2/10
Posted on Feb 4, 2025
Hot spring cleaners gossip about and discriminate against foreign tourists.
Hot spring cleaners gossip about and discriminate against foreign tourists.
Hot spring cleaners gossip about and discriminate against foreign tourists.
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Guest User
Canal Side Japanese-Style Room Non-Smoking
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Dec 19, 2024
The last stop of the journey was very comfortable. The taxi started at Otaru Station. The room was directly facing the canal. There were many small restaurants opposite. Next door was the Western Art Museum. The hot spring was so comfortable. The private bath on the 8th floor was 2500 yen for 50 minutes, but the public bath was actually more comfortable. There were very few people, both indoors and outdoors. There was also a sauna room, but a hot spring tax of 150 yen per person per day was charged. After taking a bath in the evening, I went down to the first floor to drink some wine and it was very quiet.
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Lee Lei Leng
City View Japanese-Style Room With Cypress Bath
Stayed in Nov 2024
Couple
2 review
10/10
Outstanding
Posted on Dec 20, 2024
The hotel is very conveniently located, just across the canal, just a short walk across the street, and close to Otaru Pedestrian Street. There are private hot springs that can be rented for 2,500 yen each time, and reservations must be made in advance with the hotel. The private hot spring is indoors and fully equipped. This time I booked a Japanese-style room with a private bathtub. It is worth mentioning that the water in the bathtub is all hot spring water, so you can soak in the hot spring in the room. The hotel staff provided very good service, and also helped with luggage and taxis, etc. The service was very good. Next time I come, I will choose this hotel to stay.