Swissotel Nankai Osaka Reviews

Very impressive n this is my 4th time there!great location n the concierge staff are really helpful!

Room is very clean, location is very good. Just above takashimaya and train station..

The lobby side escalator will lead you to osaka train station where you can buy direct train to Kansai airport. Then if take the lift to level 1 will lead you to takashimaya shopping mall. Opp is IOIO shopping mall beside it, is the longest walling street... This hotel also near to kumonon market I hope I spell correct

Very nice luxury hotel with very good location. Will stay again.

Very good hotel stay, will definitely stay again with my family

Close to proximity areas. Walking distance shinsaibashi. House keeping not changing the bedsheet and quiltcover while there is stain until we request for it.

********** I booked 4 night (6/7-10/7) through Trip.com under the name of Chung chi ming with all payment made.  On the date of check in, my wife paid ¥1800 tax by Standard Chartered CX credit card.   However, upon receipt of monthly statement of credit card, I found that there was an unauthorised and unknown charge of ¥4300 without our notice or approval.  I was told that the ¥4300 was arisen from coffee consumption in the hotel but I didn't consume any. Bearing in mind that the credit card transaction was made without any notification or approval. It was unauthorised access to my credit card account and might be liable to criminal offence. I am going to write my comment to your hotel. Please sort out this matter or I will approach my bank or even police department to seek assistance. Its all about matter of principle. Eventually tthe the hotel found out that it was caused by system error which was the outstanding bill of previous guest. The loophole was that the hotel could charge guest at anytime without any notification or prior approval which posed a risk to customers. Very poor management and I need to dusclose this malpractice through various media platforms. I should also blame the negligence of bank card centre.

Very nice for location with excellent facilities and staff. Couldn't ask for any better experiences so far.

Truly a great hotel in the best location. Follow the direction indicated by the hotel website whether coming from Nankai airport line or Metro line, as it is super near but if you don’t follow, you may get lost during your first time. Room very spacious. Service excellent.

Good location and easily accessable by taking the sumway from the airport. Room is spacious. If the breakfast food can be further enriched, it will be one of the best choice hotels in Osaka city zone

Convenient location, friendly and helpful staffs, smart charging facilities for mobile phones should be available

Hotel located right above the Takashimaya mall and train station. The hotel is very accessible to shopping area and train service. Definitely is good place to stay with family. Check in staff can communicate in English easily.

The hotel location is very convenient to to shopping, sightseeing, and eating. Concierge service is very friendly and helpful.

Stayed at Swissôtel Nankai Osaka and couldn’t be happier with the location. It's a 5-minute walk to Namba Osaka Station via the underground, and Namba Nankai Station is right beneath the hotel—super convenient for getting around! The water pressure in the rooms is excellent, making showers refreshing after a long day. Plus, the Japanese bath on level 11 is a wonderful perk for relaxation. Recommended for a comfortable and convenient stay in Osaka!