To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(49)
Positive reviews(47)
Reviews with photos/video(5)
Negative reviews(2)
Guest User
Double Or Twin Double Or Twin Executive
Stayed in Oct 2024
Business travelers
1 review
3.0/5
Posted on Nov 28, 2024
Experience on the average
Reception personnel is positive welcoming
Terrible the restaurant
NyceMan
Double Or Twin Double Or Twin Executive
Stayed in Sep 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Oct 11, 2024
I repeat the comment of my previous stay: comfortable and clean establishment, impeccable service, irreproachable service and very professional staff, whether it is the people at the reception or the lady met on the floors and who checks if everything is fine and if we lack nothing: again, if I return to Oran, it will be here. Thank you
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Guest User
Standard Double
Stayed in Apr 2023
Family
2 review
5.0/5
Outstanding
Posted on May 17, 2023
Central hotel … very clean .. breakfast at the top .. very caring staff .. very helpful staff
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Guest User
Junior Queen Suite
Stayed in Sep 2022
Couples
1 review
4.7/5
Amazing
Posted on Oct 19, 2022
Friendly and pleasant staff despite our super late arrival.
Great room decoration for our wedding.
Only downside breakfast not enough variety and we wanted to use the bathtub but the water was brown. Afterwards, it's not the fault of the staff, but they should have checked.
Clean room and comfortable bed.
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Guest User
Standard Room
Stayed in Sep 2023
Family
4 review
4.7/5
Amazing
Posted on Dec 7, 2023
I highly recommend
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Anonymous User
Executive Double Room
Stayed in Feb 2022
Business travelers
2 review
3.0/5
Posted on Mar 16, 2022
The breakfast was very poor. The double bed was also very small. Not worth the price. The surrounding of the hotel is also very bad!
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Guest User
Stayed in Dec 2024
Other
4.0/5
Very Good
Posted on Jan 6, 2025
We recently celebrated our wedding anniversary with a complimentary stay at Hotel Colombe Best Western courtesy of an Instagram quiz win. The experience was truly exceptional. From the moment we arrived, we were impressed by the politeness and helpfulness of the staff. The hotel itself was impeccably clean and beautifully decorated, creating a truly romantic ambiance. The highlight of our stay was undoubtedly the delicious dinner. The food was of excellent quality and well presented. We also enjoyed the breakfast, especially the attentive service of the hardworking waiter. While there was no private parking, the security measures in place provided us with peace of mind. Furthermore, the hotel staff went above and beyond by assisting my wife in obtaining necessary medication during her illness. This thoughtful gesture truly touched us. We highly recommend Hotel Colombe Best Western for a memorable and enjoyable stay. It is evident that the hotel prioritizes guest comfort and satisfaction.
Quest29788470521
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Sep 19, 2024
I recommend this hotel. We had a verry nice stay in this hotel. The service is excellent, verry nice people. The rooms where verry nice and clean. Breakfast was goog. Location is near the center. Reasonable price. I will certainly return. Top!
Response from Property: Dear. thank you for your wonderful review! We’re delighted to hear that you enjoyed your stay with us. Your kind words about our service, rooms, and location mean a lot to us. We look forward to welcoming you back on your next visit .
Relax40445230171
Stayed in Apr 2024
Business travelers
5.0/5
Outstanding
Posted on May 29, 2024
I had an amazing stay at this hotel, largely thanks to the incredible hospitality of Mr. Abdel and Ms. Chaina. They went above and beyond to ensure my comfort and satisfaction throughout my visit. The staff was extremely cooperative and supportive, always ready to assist with a friendly attitude. The level of service truly made my experience memorable. I highly recommend this hotel for anyone looking for a welcoming and accommodating place to stay.!
Response from Property: Dear Relax It sounds like you had an exceptional experience at Best Western Colombe Hotel in Oran! Mr. Abdel and Ms. Chaina's outstanding hospitality, along with the cooperative and supportive staff, truly made your stay memorable. Their dedication to ensuring your comfort and satisfaction reflects positively on the hotel's commitment to providing excellent service. Thank you for sharing your recommendation, it's sure to be helpful for other travelers seeking a welcoming and accommodating place to stay in Oran.
Guest User
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Feb 22, 2024
A chaimaa , Hichan & Youghanta service was excellent. Overall service is good here. All people are very polite and helpful.. I like the hotel. It’s good location and price of hotel. Overall cleaning is good. All people are communicating also good.
Response from Property: Dear Nayand we would like to thank you for your time sharing your toughts about your stay. We would like to be your favorite destination at Oran.
Guest User
Stayed in Nov 2023
Other
4.0/5
Very Good
Posted on Dec 14, 2023
The rooms were just what we needed - clean, comfortable, and with a touch of elegance. We especially appreciated the calm,It made relaxing after a day of exploring the city a real pleasure. The hotel it self is close to Downtown The staff was also incredibly helpful and friendly , always ready to make sure we had a great stay. Thanks to Jalil in the front office. The only negative point was the water which was yellowish in color. I would definitely recommend the Colombe Hotel to anyone looking for a comfortable and stylish place to stay in Oran.
Guest User
Stayed in Dec 2022
Family
5.0/5
Outstanding
Posted on Jan 31, 2023
it has to be the best hotel I've ever stayed in, everything about it screams comfort and I'm living for it, from how welcoming the workers are and how comfortable the rooms are, to how tasty the food is, it made me feel at ease, it felt like home the moment I set foot in this hotel. The rooms are beautifully designed : they are spacious, clean and organized, have a good air conditioner which is perfect for summer vacations, the furniture is very practical and easy to use, the beds are very comfortable and the pillows are fluffy, the blankets are so light yet warm which made me fall asleep in seconds, the lights are of good quality and not the ones to hurt one's eyes, its windows allow a good amount of daylight and they're equiped with high quality curtains, the bathroom is neat, basically has everything one needs and it even has a ventilation system to keep it aired after using it. I would also like to thank the workers at the reception,I could only recall Fouzia who considered us family (we did and still do as well) which was very comforting, the team was also kind enough to give us dinner for free when we came back late at night from a deception of another hotel we thought was better than this one, I am now convinced that there's no hotel that could top this one. The janitors also do an outstanding job at keeping the rooms clean as a whistle, clothes as well (laundry system). the internet is excellent too and there are many plugs around the room, when it comes to food, there's a buffet every morning and as someone who doesn't eat much in the morning, I found myself happily eating everything they offered, and it's totally worth it. my only issue with this hotel is that I got too used to staying in it that I no longer want to leave it. 😭😭💟 at the end, I'd like to mention that staying here was the gift my family gave to me after I got a remarkably good grade at the baccalaureate exam and let me tell you this, this, was literally the best gift I could ever receive. if I could give 10 stars I would because this hotel deserves it, as it truly lives up to its name 👌✨⭐
Response from Property: Dear Why-npc Thank you for taking the time to share your experience at our hotel and Thank you very much for your wonderful review We are so pleased that you and your family enjoyed your stay with us and that you found the hotel and all the amenities to be so appealing. Also, we are thrilled to hear that the staff were excellent and I will look forward to sharing this with the team! Thanks again for sharing your comments with the biggest travel community in the world TripAdvisor . We'll hope to welcome you back again on a future visit to Oran. Colombe Hotel Team
Guest User
Stayed in Jul 2022
Business travelers
4.0/5
Very Good
Posted on Aug 4, 2022
Traveled in Oran for the Mediterranean Games. Very good value for money hotel. Clean, comfortable rooms, decent in size. Excellent beds and pillows. Special thanks to Mohammed and the rest of the staff. All were very friendly and helpful. There s limited parking in front of the hotel. The not-so-good stuff: Location is not ideal. It is situated off a main avenue, neighbourhood is very old and filthy, although we never felt unsafe. Decent water pressure in the showers, but you have to let the water run for at least 2-3 minutes as the first water is brownish. Also the breakfast is very basic. Overall the hotel was a very nice experience and I have to say a big thank you to the staff that made our stay as pleasant as it could get.
Response from Property: Dear George Z Thank you very much for sharing your experience with the largest travel advice platform of the world's Tripadvisor. Thank you again for your encouragement towards our staff, who were satisfied that your stay was pleasant with us. For the location of the hotel, it is an old Spanish district DELMONTE which is very secure and is in full transformation with new real estate promotion projects, school, clinic .... Thank you once again for your testimonial and looking forward to welcoming you soon. Colombe Hotel Oran team
Guest User
Stayed in Feb 2022
Business travelers
5.0/5
Outstanding
Posted on Mar 11, 2022
I am writing these lines of thanks to thanking you for your services. I and my colleagues visited your hotel this week and were very pleased with your hospitality. Special thanks to: - Mr. Brahim - Mr. Nabil - Mr. Khaled - Mr. Mohamed - Mr. Farhat - Ms. Fouzia - Ms. Amel Without forgetting the kitchen staff. You have given us no room for complaints. I would like to thank you once again for your services and wish you the best of luck in your business. From. Mr. SAFI Mohamed Seddik, Safety engineer, SONATRACH/RTO
Response from Property: Cher Mr SAFI Quel bonheur de recevoir un si élogieux commentaire en cette début de journée de Mars 2022. Mille mercis Cher Mr SAFI pour ce Feedback que vous avez bien voulu partager avec la plus grande communauté du voyage au monde Tripadvisor et merci encore une fois pour les détails positifs que vous avez souligné et que nous utiliserons avec l'ensemble de l’équipe pour procéder encore à des améliorations constantes, afin d'être sûrs de proposer une meilleure expérience à vous et à tous nos hôtes à l'avenir. Nous sommes fiers de vous annoncer que grâce à votre Feedback et celui des autres Guest du Best western Colombe Hotel Oran que notre hôtel a été récompensé pour la 7 eme année consécutive par le CERTIFICAT D'EXCELLENCE TripAdvisor 2020 - 2019-2018 -2017 -2016 -2015 -2014 ainsi que par la plus haute distinction de TripAdvisor par le prix "Travelle’rs choice 2020 & 2018 " avec le certificat STAR. Aussi , pour la 5 eme année consécutive par l’AWARDS QUALITY & SERVICES 2019- 2018- 2017-2016-2015 décerné par Best Western International USA. Soyez sûre cher Monsieur SAFI que l'ensemble du staff et moi sommes empressés de vous accueillir de nouveau avec vos collègues ou en famille au sein de votre RÉSIDENCE SECONDAIRE ORANAISE Le Best Western colombe hôtel' Au plaisir vous accueillir de nouveau et à très bientôt !!! La Team BW Colombe Hotel Oran.
Krmem
Stayed in Apr 2024
Business travelers
4.0/5
Very Good
Posted on May 3, 2024
Very clean hotel in addition to being well located. Very welcoming staff, especially Osama. Not bad catering. Varied breakfast.
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Response from Property: Cher KRMEM Nous sommes ravis de lire votre commentaire positif ! Au Best Western Colombe Hotel Oran, la propreté et le service client sont des priorités absolues. Nous sommes heureux que vous ayez apprécié notre emplacement privilégié et l'accueil chaleureux de notre équipe, en particulier Oussama. Nous travaillons dur pour offrir une expérience mémorable à nos clients, et nous sommes fiers de notre offre de restauration ainsi que de notre petit déjeuner varié. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Oran ! Cordialement.