Mercure North Melbourne

Mercure North Melbourne Reviews

Mercure North Melbourne

And, Cnr Flemington Road, Harker St, North Melbourne, Victoria, 3051, AustraliaSee Hotel Details
Mercure North Melbourne
Mercure North MelbourneMercure North MelbourneMercure North Melbourne
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1 night

Guest Reviews

6.9/10
112 review
Verified reviews
Location6.9
Amenities6.6
Service7.2
Cleanliness6.7
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All reviews(112)
Positive reviews(16)
Reviews with photos/video(1)
Friendly host(6)
Negative reviews(2)
Guest User
Standard King Room
Stayed in Jun 2025
Business traveler
1 review
6.5/10
Posted on Jul 30, 2025
I chose the Mercure brand as the name has a good reputation. I chose Mercure North Melbourne as it was very convenient to where I had meetings to attend over a two day period. Though I felt safe and comfortable in the hotel, I did think the hotel was quite ‘tired and tardy’’ looking. I would suggest it needs an overhaul - a ‘facelift’ and a total refurbishment to raise its standard.
Response from Property: Dear guest,Thank you for taking the time to share your feedback.Regards,Mercure North Melbourne Team
Guest User
Standard King Room
Stayed in Mar 2025
Family
1 review
3.5/10
Posted on Apr 13, 2025
Pictures not the same and elevator looks unsafe No form of assistance once you arrive you have to walk up stairs from car park with luggage( and small child) Over priced parking and room service
Response from Property: Dear Guest,Thank you for taking the time to share your feedback!Regards,Mercure North Melbourne Team
JC999
Standard Triple Room
Stayed in Dec 2024
Family
10 review
9.0/10
Great
Posted on Jan 17, 2025
It is an excellent location to go everywhere with car, good parking facilities with reasonable price.
Response from Property: Dear JC999,Thank you for taking the time to share your feedback!Regards,Mercure North Melbourne Team
StevensGreg
Standard Triple Room
Stayed in Apr 2025
Family
1 review
9.0/10
Great
Posted on May 18, 2025
Staff very welcoming and accommodating!
Response from Property: Dear Greg,Thank you for taking the time to share your kind feedback. We hope to welcome you back soon!Regards,Mercure North Melbourne Team
Guest User
Standard Triple Room
Stayed in Nov 2023
Family
1 review
8.5/10
Very Good
Posted on Dec 27, 2023
It’s old and doesn’t match with the standard of the hotel Mercure
Response from Property: Dear guest,Thank you for taking the time to share your feedback, We hope to welcome you back soon!Kind regards,GabrielFront Office ManagerMercure North Melbourne
Guest User
Standard King Room
Stayed in Apr 2023
Solo traveler
7 review
8.5/10
Very Good
Posted on May 28, 2023
We enjoyed the food at the cafe downstairs. The hotel is really close to the venue we were planning to go the next day. Easy check-in and check-out.
Response from Property: Dear guest,Thank you for the great review! We are happy to hear you had a pleasant stay, and hope to welcome you back soon.Kind regards,GabrielFront Office ManagerMercure North Melbourne
Guest User
Standard King Room
Stayed in Feb 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 19, 2023
Clean room and friendly staff, they also let me extend my checkout time at 2am
Response from Property: Dear guest,Thank you for taking the time to share your feedback. We appreciate your comments, and hope to welcome you back soon.Kind regards,GabrielMercure North Melbourne
Guest User
Standard Triple Room
Stayed in Jun 2025
Family
5 review
6.0/10
Posted on Jul 27, 2025
Transportation is generally okay. It's not in the central area, but not too far away. The room was about the same as a domestic hostel. The hot water temperature in the shower was inconsistent, and the washbasin was small, barely enough for toiletries. The front desk service was okay, with breakfast included and free luggage storage.
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Response from Property: Dear guest,Thank you for taking the time to share your feedback.Regards,Mercure North Melbourne Team
Guest User
Standard King Room
Stayed in Dec 2024
Business traveler
32 review
3.5/10
Posted on Jan 24, 2025
Hotel not recommended. Unfortunately the structure is dilapidated. In the room the glass is dirty and worn. The lamp near the bed is broken. Positioned Isolated from the center. We are at the level of a. 2 stars
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Response from Property: Dear Guest,Thank you for taking the time to share your feedback!Regards,Mercure North Melbourne Team
Quinn Di
Standard Triple Room
Stayed in Dec 2024
Family
8 review
7.0/10
Posted on Jan 17, 2025
The hotel is a little far from Melbourne's city center, but not too far from the University of Melbourne, which can be reached in about 10 minutes on foot. There are relatively few shops and restaurants nearby. The facilities are relatively simple and the hygiene is good. If you are just traveling, it is better to choose the city center.
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Response from Property: Dear Quinn,Thank you for taking the time to share your feedback!Regards,Mercure North Melbourne Team
Guest User
Superior Queen Room
Stayed in Jan 2024
Business traveler
22 review
8.5/10
Very Good
Posted on Mar 6, 2024
The hotel facilities are a bit old, but the environment is very good. The location is in the suburbs, and it is very convenient to go to the university or the city. Close to parks and hospitals, with many student apartments nearby
Original TextTranslated by Google
Response from Property: Dear guest,Thanks for taking the time to share your feeback!Regards,GabrielFront Office ManagerMercure North Melbourne
Guest User
Superior Queen Room
Stayed in Nov 2023
Traveling with friends
4 review
10/10
Outstanding
Posted on Mar 4, 2024
The room is clean and tidy. It is recommended to stay here. I stayed for two days and the room service was very attentive. I just need to improve the food and beverages! Hotels to choose from in Melbourne
Original TextTranslated by Google
Response from Property: Dear guest,Thanks for taking the time to share your feeback!Regards,GabrielFront Office ManagerMercure North Melbourne
Karin
Standard King Room
Stayed in Oct 2023
Family
6 review
8.0/10
Very Good
Posted on Dec 7, 2023
The room is very large and can be booked on the same day. The price is acceptable and the front desk is available 24/hr. This is already very good!
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Response from Property: Dear Karin,Thank you for taking the time to share your feedback. We are glad to hear you had a pleasant stay, and hope to welcome you back soon!Kind regards,GabrielFront Office ManagerMercure North Melbourne
bbbbbpoi
Standard King Room
Stayed in Jul 2024
Business traveler
11 review
10/10
Outstanding
Posted on Aug 14, 2024
Convenient location, friendly service
Original TextTranslated by Google
Response from Property: Thank you for the great review!Regards,GabrielFront Office Manager
Gang
Standard King Room
Stayed in Jun 2023
Solo traveler
2 review
9.5/10
Amazing
Posted on Oct 1, 2023
The hotel service is in place and the location is good. The hotel facilities are okay, the service staff are friendly, and the price is reasonable. Overall, I am quite satisfied. Will consider it next time.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,GabrielFront Office ManagerMercure North Melbourne