éL Hotel Jakarta

éL Hotel Jakarta Reviews

éL Hotel Jakarta

Jl. Raya Gading Kirana No.Kav. 1, RT.18/RW.8, Klp. Gading Bar., Kec. Klp. Gading, Jkt Utara, Daerah, Kelapa Gading, North Jakarta, Jakarta, Special Capital Region of Jakarta, 14240, IndonesiaView Hotel Details
éL Hotel Jakarta
éL Hotel JakartaéL Hotel JakartaéL Hotel Jakarta
Check available rooms for your travel dates
We Price Match
1 night

éL Hotel Jakarta Guest Reviews

4.3/5
Very Good
390 review
Verified reviews
Location4.4
Amenities4.2
Service4.3
Cleanliness4.3
Filter by:
Sort by:
All reviews(390)
Positive reviews(374)
Reviews with photos/video(90)
Friendly staff(64)
Delicious breakfast(37)
Convenient for shopping(19)
Near shopping area(18)
Perfect for business trips(17)
Many amenities(14)
Poor air conditioning(13)
Great swimming pool(10)
Negative reviews(16)
JIANG JIBO
Deluxe twin Room
Stayed in Jan 2025
Business travelers
2 review
4.0/5
Very Good
Posted on Mar 1, 2025
Almost good enough for business trip. The big mall (MOI) is nearby, walking distance but not easy to walk.
Response from Property: Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lenni Apriyanti. General Manager.
Gaetano from Italy
Superior double Room
Stayed in Sep 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Very comfortable and nice hotel, near MOI, with a so kind and friendly staff…
Response from Property: Dear Mr. Gaetano, Warmest Greetings from eL Hotel Jakarta... Thank you for your wonderful review to eL Hotel Jakarta. We're delighted that you had a pleasant stay. Your comfort is our concern and your satisfaction is our top priority. Can't wait to welcoming you again!Warm Regards, Lenni Apriyanti General Manager
Guest User
Two Bedroom Junior Suite
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Feb 8, 2025
As a tourist, the first thing they gave me when I arrived at the hotel was that they were very comfortable, and the warm hospitality of the staff made me feel very warm. In terms of hotels, The room was enough for our family of four, the garden of the hotel is also beautiful, the food is not bad, overall it gives me a very good impression, I highly recommend you to try this if you have a visit to Jakarta
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lenni Apriyanti. General Manager.
Rubini
Deluxe double Room
Stayed in Dec 2024
Business travelers
1 review
2.5/5
Posted on Jan 22, 2025
highly discourage this hotel if you’re on a business trip. The room is very dark and unable to do any work unless the only intention is to sleep once you’re back to the hotel room. I also experience the air conditioner system malfunction at night and sudden pouring of water from ceiling. Small space and dark room. The lobby had very bad drainage smell.
Response from Property: Dear Valued Guest, Thank you for taking the time to share your review of our Hotel. While we wish you had a better experience on your visit, we will take note from your review and use it to improve. We work hard to provide an exceptional guest experience. If you give us the opportunity to earn your trust again, we will do our best to provide you with a great hotel experience like the many guests we have grown to love about their experiences at this Hotel. Sincerely, Lenni Apriyanti, General Manager.
Kim Lun Kuan
Deluxe twin Room
Stayed in Jun 2024
Business travelers
88 review
2.2/5
Posted on Jul 21, 2024
Location not bad, but the hotel utilities very old, and rusty. And toilet bowl cannot flush. Service very slow
Response from Property: Dear Mr. Kim Lun Kuan, Thank you for staying with us and for sharing your feedback. We do apologize for the inconvenience that you had while during stay with us. Please rest assured that your feedback has been noted for improvement. We sincerely hope you will allow us to welcome you back and better serve you with an usual high standards that we are known for.Warm Regards, Lenni ApriyantiGeneral Manager
Mustaq
Three Bedroom Family Suite
Stayed in Nov 2024
Family
8 review
3.7/5
Posted on Dec 25, 2024
Hotel near mall of Indonesia. Surrounded by bit of greenery in this megalopolis. Staff is courteous and service with a smile. They keep this hotel clean. The breakfast buffet has a great spread and food was nice. They could do better by providing better services. There was no iron box and iron board . When asked , was only given iron box. The lights are dim and strains your eyes at night.
ANIES LEE
Superior twin Room
Stayed in Nov 2024
Business travelers
36 review
5.0/5
Outstanding
Posted on Dec 25, 2024
Good hotel to stay in the heart of jakarta Nice environment to feel Recommended for a business trip
Guest User
Deluxe twin Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 11, 2024
Pelayanan sangat mantap, ada problem tapi staff lansung menindaklanjuti. 2 malam disini overall is good
Response from Property: Dear Valued Guest, Warm Greetings from eL Hotel Jakarta, Thank you for writing a great review to eL Hotel Jakarta. We are very happy to know that you had a great experience during your stay. Your comfort and satisfaction are our priority. We look forward to welcoming you back soon. Sincerely, Lenni Apriyanti General Manager
Guest User
Two Bedroom Junior Suite
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 9, 2024
I had an excellent stay at éL Hotel Jakarta, where modern design and exceptional service made for a truly memorable experience. The hotel is ideally located in the heart of Jakarta, with easy access to shopping, dining, and transportation. My room was spacious, clean, and well-equipped, offering a comfortable bed and great city views. The staff were incredibly friendly and professional, always ready to assist with any request. The hotel’s amenities, including a fitness center, pool, and delicious dining options, added to the overall experience. Whether for business or leisure, I highly recommend éL Hotel Jakarta for a luxurious and seamless stay.
Response from Property: Dear Mr/Mrs. Guest User, Warmest Greetings from eL Hotel Jakarta... Thank you for your wonderful review to eL Hotel Jakarta. We're delighted that you had a pleasant stay. Your comfort is our concern and your satisfaction is our top priority. Can't wait to welcoming you again!Warm Regards, Lenni Apriyanti General Manager
Guest User
Three Bedroom Family Suite
Stayed in Nov 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Dec 11, 2024
Room was nice and clean. Air-conditioning was strong individual rooms and living room was spacious to nicely accommodate 6 people.. Pool was nice, gym facilities are bare minimum. Hotel breakfast was amazing, the variety and the taste was really good no regrets taking the breakfast for both days. Staff were very friendly despite the language difficulties and accommodating. Location was great to get around central Jakarta. Would book again if I have a big group
Response from Property: Dear Mr/Mrs. Valued Guest, Warmest Greetings from eL Hotel Jakarta... Thank you for your wonderful review to eL Hotel Jakarta. We're delighted that you had a pleasant stay. Your comfort is our concern and your satisfaction is our top priority. Can't wait to welcoming you again!Warm Regards, Lenni Apriyanti General Manager
Alex Zhai
Two Bedroom Executive Suite
Stayed in Nov 2024
Business travelers
2 review
2.0/5
Posted on Dec 9, 2024
small cockcoaches found in kitchen and toilet. alot stains on wall, all looks old. 4stars but like 2-3stars. breakfast suck... worst ever, everything salty and 3 days breakfast menu the same.
Response from Property: Dear Mr. Alex Zhai, Thank you for staying with us and for sharing your feedback. We do apologize for the inconvenience that you had while during stay with us, especially for the cleanliness issue. Please rest assured that your feedback has been noted for improvement. We sincerely hope you will allow us to welcome you back and better serve you with an usual high standards that we are known for.Warm Regards, Lenni ApriyantiGeneral Manager
j4cro
Deluxe double Room
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 10, 2024
it is located near Mall of Indonesia and Lotte Shopping Mall, in walking distance. very convenient.
Response from Property: Dear Mr/Mrs.J4cro, Warmest Greetings from eL Hotel Jakarta... Thank you for your wonderful review to eL Hotel Jakarta. We're delighted that you had a pleasant stay. Your comfort is our concern and your satisfaction is our top priority. Can't wait to welcoming you again!Warm Regards, Lenni Apriyanti General Manager
Fakih thaurus
Premier double Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Goodd
Response from Property: Dear Mr. Fakih Thaurus, Warmest Greetings from eL Hotel Jakarta... Thank you for your wonderful review to eL Hotel Jakarta. We're delighted that you had a pleasant stay. Your comfort is our concern and your satisfaction is our top priority. Can't wait to welcoming you again!Warm Regards, Lenni Apriyanti General Manager
k5859831
Superior double Room
Stayed in Sep 2024
Solo travelers
2 review
3.7/5
Posted on Jan 16, 2025
The place was good walking distance from the mall and eateries. 30mins drive to airport i will atay here again if im in this location.
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lenni Apriyanti. General Manager.
Anonymous User
Premier double Room
Stayed in Sep 2024
Travel with friends
33 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Review: 4/5 I recently stayed at [Hotel Name], and overall, it was a pleasant experience. The location is fantastic—centrally located, making it easy to explore the surrounding attractions and enjoy nearby dining options. The check-in process was smooth, and the staff were friendly and accommodating, always greeting us with a smile. The room was clean and comfortable, with all the basic amenities provided. The bed was especially cozy, which made for a great night’s sleep. I also appreciated the little touches, such as complimentary bottled water and toiletries. However, the room felt a bit dated, and the air conditioning took a while to cool the space effectively. The breakfast spread was impressive, offering a variety of local and international dishes. The dining staff were attentive, making sure everything was well-stocked. I just wish the coffee could have been better—it felt a little weak compared to what I expected. The facilities, including the pool and fitness center, were well-maintained, but the pool area got quite crowded during peak hours. A larger pool or more seating would have been ideal. Overall, I enjoyed my stay, and I would recommend [Hotel Name] to others. With a few small improvements, this could easily become a 5-star experience!
Response from Property: Dear Mr/Mrs. Guest, Warmest Greetings from eL Hotel Jakarta... Thank you for your wonderful review to eL Hotel Jakarta. We're delighted that you had a pleasant stay. Your comfort is our concern and your satisfaction is our top priority. Can't wait to welcoming you again!Warm Regards, Lenni Apriyanti General Manager