L'Alya Ninh Van Bay

L'Alya Ninh Van Bay Reviews

L'Alya Ninh Van Bay

Ninh Vân, Ninh Hoa, Khanh Hoa Province, VietnamSee Hotel Details
L'Alya Ninh Van Bay
L'Alya Ninh Van BayL'Alya Ninh Van BayL'Alya Ninh Van Bay
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1 night

Guest Reviews

9.2/10
Great
52 review
Verified reviews
Location9.0
Amenities9.0
Service9.2
Cleanliness9.4
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Positive reviews(35)
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Awesome stay(14)
Great service(13)
Negative reviews(2)
Guest User
Lagoon Pool Villa
Stayed in Mar 2024
Couple
1 review
5.0/10
Posted on Apr 5, 2024
We stayed 3 nights in the hotel. While the location and the privacy met our expectations, the hotel is definitely not a 5*. It hasn’t been renovated for a long time, I almost fell off from the treadmill because it hasn’t been oiled for ages. Food is terrible, my husband and I got food sick during our stay. The food is very low quality and super oily with limited healthy options. Furthermore, it’s crazy overpriced for such low quality. Service was initially good, but regular miscommunications due to the level of English resulted in a painful check-out experience. Additionally they didn’t show interest that we were not happy with the check-out process or the feedback on the food as they didn’t even ask any details at check-out. Such a pity, it could be really a beautiful place.
Response from Property: Dear our valued guests,Thank you pretty much for choosing L'Alya Ninh Van Bay resort as your destination for this vacation.Our resort is located on a peninsula with a pristine beach providing you with a private space to relax. Besides that, we apologize for the things that caused you uncomfortable during your stay and also really appreciate your contribution to our resort construction regarding treadmill, food, etc. We are going to take note of all and work to improve it.We look forward to welcoming you back.Best Regards,L'Alya Ninh Van Bay
Phi n Quynh
Hill Rock Pool Villa
Stayed in Apr 2024
Couple
2 review
8.0/10
Very Good
Posted on May 29, 2024
My Birthday Present got stolen!!! My friends and I stayed here for 2 nights and 3 days (5/12/24 to 5/14/24) to celebrate my birthday. We got 2 villas, my husband and I stayed in #29 and my friends in #30. Everything went perfect; foods, services and the views was remarkable except it is very hotttt they need more A/C. However, everything is ruinned because my Jellycat Keychain got stolen on the night of 13th. It was not really valueable item but I cant stand for stealing. I cant imagine this happening in a 5-Stars Resort. My husband yelled at me and said nobody gonna steal an unvalueable item and he also explained that if someone wanna steal they gonna steal something more valueable such as watch, purse, etc. He calmed me down and we decieded to find it again. After 2 hours searching the villa and we couldnt see it. We contacted Thao (our host) and she could not do anything. She said that their housekeeping have been in this industry for years and this never happen before. So, are they trying to say that we are lying about the keychain which cost only $30??? I know this aint gonna go anywhere or got resolved because they will Never-Ever admit that they steal it. I just wanna leave this review to get others attention and protect your items at all cost. Thanks
Response from Property: Dear our valued guests,Thank you so much for choosing L'Alya Ninh Van Bay as your destination for this vacation.Our resort is located on a wonderful peninsula surrounded by a pristine beach and mountains so we can provide villas with a great view and privacy to make our guests not only feel relaxed but also in harmony with nature.We are extremely delighted to get your appreciation of our resort regarding service and view. Besides that, we deeply apologize for the inconvenience that unfortunately happened during your stay, we took note of that and strive to find your keychain and update you as soon as possible.We look forward to welcoming you back.Warm regards,L'Alya Management
LIZ JIYOUNG
Hill Rock Pool Villa
Stayed in Dec 2022
Couple
12 review
9.5/10
Amazing
Posted on Mar 27, 2023
We loved everything about our vila. Every staff, including our butler, Mr. An was so sweet. The activities were very fun and relaxing. The food option was good as well. We would most definitely come back for another stay in the future!
Guest User
Lagoon Pool Villa
Stayed in Jun 2023
Couple
1 review
10/10
Outstanding
Posted on Jul 24, 2023
It is the best place where you can come to relax and retreat. I will come there again.
Hwangsister
Two Bedroom Beach Front Pool Villa
Stayed in May 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jun 10, 2025
The most comfortable thing was that there was a dedicated butler, and I went on the last day and had a proper rest! Everyone spoke English well, so there was no difficulty in communication.
Original TextTranslated by Google
Response from Property: Dear Hwangsister, Thank you for your valuable review. I am glad that you found the dedicated butler service convenient, and I am glad that you had a good rest until the last day. I am even more grateful that you were satisfied with the smooth communication in English. We look forward to your next visit! Thank you, Best regards.
Patecua
Lagoon Pool Villa
Stayed in Apr 2025
Family
13 review
10/10
Outstanding
Posted on May 24, 2025
Friendly and nature-connected resort. Spacious villa, clean, good facilities, ok wifi. Attentive, friendly, hospitable staff. Delicious food despite high prices. The minus point is the beach with large sand grains that hurt your feet, a bit muddy and the water is not clear. The property is well maintained.
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6/10
Response from Property: Kính gửi chị Patecua,Cảm ơn chị đã lựa chọn L’Alya và dành thời gian chia sẻ những trải nghiệm đáng quý trong kỳ nghỉ vừa qua.Khu nghỉ rất vui khi biết chị hài lòng với không gian villa rộng rãi, sạch sẽ cùng với sự chu đáo, thân thiện. Những lời khen của chị là động lực lớn để toàn bộ đội ngũ nhân viên tiếp tục duy trì và nâng cao chất lượng dịch vụ. Khu nghỉ cũng ghi nhận ý kiến đóng góp về đặc điểm bãi biển và sẽ xem xét cải thiện trải nghiệm này trong tương lai.Hy vọng sẽ sớm được đón tiếp chị trở lại L’Alya trong thời gian tới để tiếp tục mang đến cho chị những khoảnh khắc thư giãn trọn vẹn.Trân trọng.
Guest User
Hill Rock Pool Villa
Stayed in Apr 2025
Couple
5 review
10/10
Outstanding
Posted on May 7, 2025
Very good, it is recommended to experience the ecology. There is only a boat leaving the island at 11 am. If you arrive at 12 o'clock, you can be taken to the city by car. There are various projects on the island that require a schedule to participate.
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6/8
Response from Property: 親愛的 M7777****,非常感謝您的好評和寶貴建議!我們很高興您喜歡在島上的生態體驗。確實,島上的項目豐富多樣,我們建議客人蔘考日程表,選擇自己喜歡的活動。關於離島船班的安排,我們也會持續優化以便更貼近客人的需求。期待您下次再來感受這片自然靜謐的度假天堂!誠摯問候
Guest User
Two Bedroom Beach Front Pool Villa
Stayed in Feb 2025
Family
3 review
9.5/10
Amazing
Posted on Mar 25, 2025
The service is very good. Ann, the housekeeper, speaks a little Chinese and is very nice. The yard is very big, and the distance between the room and the next door is also wide, so the privacy is beyond doubt. But the yard gate and the rooms do not have door locks, and I always feel a little less safe when I take the baby out. Secondly, if you want to go out to the beach for the baby to play, this island is not very suitable. There are reefs on the side of the room, the sand is also coarse, and the sea water is deep, which is not easy for children to play. Even the public beach has coarse sand and is not easy to go barefoot. There are free movies and billiards in the beach bar at night. There are many other free activities on the island. Fishing and snorkeling and other activities are charged separately. There are more than 30 rooms on the island, and there is only one restaurant. The cost is naturally not low, but the dishes are okay. In general, the price is still a bit expensive, and it feels more suitable for friends and couples to play. Pearl Island would be more suitable for bringing children
Original TextTranslated by Google
6/12
Response from Property: Dear Mr. M22518****, thank you for your evaluation! We are glad that you were satisfied with our service and the help of our housekeeper Ann. We take your feedback seriously and will continue to make improvements to enhance the guest experience. We hope to welcome you to L'Alya again in the future and wish you all the best! All the best!
rlathdkd
Hill Rock Pool Villa
Stayed in Jan 2025
Couple
1 review
8.5/10
Very Good
Posted on Mar 3, 2025
What I liked the most was that no matter what I ordered, it was delicious. It was a little scary because it rained a lot.
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Response from Property: 친애하는 rlathdkd, 음식을 즐기셨다니 기쁩니다! 폭우로 인해 귀하의 경험이 영향을 받았다는 소식을 듣고 죄송하지만 다음에는 더 편안하고 즐거운 시간을 보내시길 바랍니다. 다시 뵙기를 기대합니다!감사합니다.
BlooT_Mors
Hill Rock Pool Villa
Stayed in Jan 2025
Family
18 review
9.7/10
Amazing
Posted on Feb 22, 2025
The room is very original. The view is very nice. The public area is well maintained. The breakfast is also suitable. It is highly recommended to book outdoor hiking activities. On the other hand, the room facilities are indeed old (it should be noted that some door locks have been deformed and are easy to pinch your hands). The quality control of the spare parts needs to be improved (specifically toothbrushes). Overall, the price is a bit high. I know it is an old property, but it should be better maintained at this price.
Original TextTranslated by Google
Response from Property: Dear Mr. and Ms. M225712****, thank you for your feedback! We are glad that you like the view, facilities and breakfast here. We also value your suggestions on room maintenance and supplies quality and will work hard to improve them. We look forward to welcoming you again in the future! Sincere regards
Evannnnn
Lagoon Pool Villa
Stayed in Jul 2024
Couple
7 review
3.5/10
Posted on Aug 17, 2024
The weather was really, really, really hot, so there were no programs to do in the hotel and the restaurant was too hot.. I read reviews on Naver blog and thought it would be hot, but it was so hot that I couldn't do anything. The room service was really slow and the bald restaurant staff was really disappointing in their response. The best part was the view from the lobby restaurant! But it was too hot to enjoy!!! If you're lucky, there's a fan, but if not, it's too hot ㅠㅠ
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Guest User
Hill Rock Pool Villa
Stayed in Jun 2024
Couple
2 review
10/10
Outstanding
Posted on Jul 29, 2024
I arrived by plane early in the morning the day before and stayed one night at Lalia the next day. It was great to have a leisurely rest at Lalia after arriving in Nha Trang and seeing a bit of the city. The accommodation was nice and all the staff were friendly. I recommend riding a bike, fishing, and swimming to your heart's content. The price of food and such is similar to the price in Korea, so I had lunch and dinner and it cost about 130,000 won. I think one night was just fine.
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6/7
Response from Property: Dear valued guests,Thank you so much for choosing to stay at L'Alya Ninh Van Bay Resort for this vacation.The most valuable reward is to know that you have very much enjoyed your time at our little paradise. Our resort is surrounded by nature with stunning and unique views from all villas. So, the service that we would like to provide our valued guests must be paired with these beautiful things that nature bestows.Furthermore, we really appreciate your great feedback regarding our staff, good food and activities.L'Alya family looks forward to welcoming you back.Best regards,L'Alya Management
Guest User
Hill Rock Pool Villa
Stayed in Oct 2024
Family
8 review
7.5/10
Posted on Dec 4, 2024
There were no facilities or programs to use. It was great because there were no people and it was private. The personal butler was friendly, but the restaurant staff were really not that great.
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규규여행
Hill Rock Pool Villa
Stayed in Apr 2024
Couple
8 review
9.0/10
Great
Posted on May 10, 2024
Everything is good! If you want to relax in Nha Trang, I highly recommend this place!!!!! It was quiet and I could only hear the sounds of nature, so it was very healing!!! Please bring food in your carrier!! Take it all away when you check in and get it back when you check out!!!!! Be sure to bring ramen in your carry-on!!!!
Original TextTranslated by Google
Response from Property: Dear 규규여행,Thank you so much for choosing L'Alya Ninh Van Bay Resort as your destination for this vacation.Our most valuable reward is to know that you had a wonderful stay at our little paradise. Our resort is situated on a peninsula surrounded by ocean and mountains. When you are here, you can be close to nature and wild animals and our resort has a restaurant providing good food meet quality standards.We look forward to welcoming you back.Best Regards,L'Alya Management
Chenglucas
Hill Rock Pool Villa
Stayed in Mar 2024
Traveling with friends
2 review
9.0/10
Great
Posted on May 19, 2024
The environment is very good, which is completely enough for a vacation, but the beach is a bit painful. The service is average, the butler rarely appears, and only appears when checking in and checking out. There is only one restaurant, the taste is OK, and there are many choices.
Original TextTranslated by Google
6/7
Response from Property: Dear Chenglucas,Thank you pretty much for choosing to stay at L'Alya Ninh Van Bay Resort.We are glad to get your appreciation of our food at the restaurant. On the other hand, we also really appreciate your feedback on the things that we still lack to make our service excellent and ensure it will be fixed and improved in the future.We hope to have another opportunity to welcome you back again.Warm regards,L'Alya Management