To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.5
Filter by:
Sort by:
All reviews(350)
Positive reviews(331)
Reviews with photos/video(48)
Classy environment(32)
Convenient parking(20)
Friendly front desk staff(20)
Large rooms(15)
Delicious breakfast(14)
Near shopping area(11)
Convenient for shopping(10)
Negative reviews(19)
Guest User
Superior Queen Room
Stayed in Dec 2023
Travel with friends
1 review
1.0/5
Posted on Jan 15, 2024
Not recommended, the experience is very poor, there is no air conditioning in the winter, the toilet is facing the bedside, there is no night light, and the air is very poor.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!首先非常感謝您選擇入住寧遠華貿薩維爾世紀酒店,未能給您帶來滿意的住宿體驗,我們深表歉意~您在入住期間有任何問題都可以致電服務中心,我們將會第一時間為您解決!華貿薩維爾酒店全體工作人員熱情期待您的再次光臨!
Guest User
Business Double Room
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 6, 2023
The location is good. There is a RT-Mart next to the CBD in Ningyuan County and there are many snacks. It is convenient for traveling.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of the guests. Your opinion is important to us and we are honored to provide you with excellent service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling. We sincerely look forward to your visit again.
Guest User
Deluxe Room (2 beds)
Stayed in Oct 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 20, 2023
The rooms are clean and spacious, and the facilities are full of attentive and warm services. There are ground and underground parking lots, and there are security personnel to guide the parking. There are two large shopping malls next to the parking, which is very convenient for shopping. The bus is also very convenient. It is your best choice to stay in Ningyuan. It is also very convenient to visit Jiuyi Mountain.
Original TextTranslated by Google
Response from Property: 尊敬的顧客您好~非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的。您的意見對我們很重要,我們很榮幸能為你提供優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店~真誠期待您的再次光臨~
Guest User
Deluxe Room (2 beds)
Stayed in Oct 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 21, 2023
I came here through navigation. The location is easy to find and parking is convenient. The girl at the front desk was very helpful and recommended us the best room rate. The room is spacious and bright, and the hygiene is relatively good. If I have the opportunity to come to Ningyuan, I will continue to choose here.
Original TextTranslated by Google
Response from Property: 尊敬的顧客您好~非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的。您的意見對我們很重要,我們很榮幸能為你提供優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店~真誠期待您的再次光臨~
TamTam8号
Superior Queen Room
Stayed in Apr 2023
Solo travelers
82 review
4.7/5
Amazing
Posted on May 4, 2023
I went to Hunan Province for the first time on a random personal trip and made a same-day reservation. Once I settled in, the room had a nice atmosphere, was clean, had all the amenities, and I was able to spend a comfortable time without any inconvenience. I don't speak much Chinese, but the ladies at the front desk were very kind to me ♪ I had dinner at a restaurant next to the hotel that the lady at the front desk told me about ♪ I like it 😋
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of the guests. Your opinion is important to us and we are honored to provide you with excellent service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling. We sincerely look forward to your visit again.
Guest User
Deluxe Room (2 beds)
Stayed in Aug 2023
Travel with friends
32 review
3.0/5
Posted on Sep 29, 2023
When I checked in on the afternoon of September 24, the front desk clerk immediately said: You must check out before 10 am tomorrow, otherwise you will not be allowed to check in. Answer: Why can we change the agreement at will and infringe our rights? He also said: There will be a meeting tomorrow, it is our leadership’s decision and it has nothing to do with me. Answer: You represent the hotel, why doesn’t it matter? What kind of attitude is this. In fact, early check-out must be discussed with the guest and cannot be imposed unilaterally. It can only show that the quality of hotel service staff is very poor…
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們分店並分享您的入住感受!感謝您的寶貴意見,您所提出的問題我們已向相關部門反映,為每一位住店客人提供熱情周到的服務是酒店全體員工的職責,真誠期待您的再次光臨!
Guest User
Deluxe Double Room
Stayed in Aug 2023
Family
2 review
5.0/5
Outstanding
Posted on Sep 17, 2023
The environment is very good, the space is large, and the price-performance ratio is very high. My baby likes it very much. The location is good, and there are all kinds of food, drinks, and entertainment around! A relatively comprehensive business district with very user-friendly management!
Original TextTranslated by Google
Response from Property: 尊敬的顧客您好~非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的。您的意見對我們很重要,我們很榮幸能為你提供優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店~真誠期待您的再次光臨~
Guest User
Deluxe Room (2 beds)
Stayed in Feb 2023
Family
5 review
5.0/5
Outstanding
Posted on Mar 13, 2023
Very satisfied. I didn't expect such a high-end and comfortable hotel in Ningyuan. The service and facilities are perfect and impeccable. Full marks 💯.
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continue to improve and innovate in our future services. We look forward to your visit again. We will serve you wholeheartedly ~
Tianlongshaoshuai
Superior Room (2 beds)
Stayed in Aug 2023
Business travelers
11 review
3.7/5
Posted on Sep 9, 2023
Stayed twice. The air conditioner didn't cool down every time. I heard that the outdoor unit of the air conditioner was noisy and residents complained, so the outdoor unit was stopped at 11 or 12 o'clock. Can't live
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Deluxe Room (2 beds)
Stayed in Feb 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 12, 2023
The hotel lobby is very grand, the room facilities are pretty good, and the bathroom has a big mirror. I like this very much. The lady at the front desk was also very enthusiastic. When I asked, she took the initiative to tell me that there were activities on the weekend. I experienced a star hotel at a relatively favorable price. I was happy😃😄
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continue to improve and innovate in our future services. We look forward to your visit again. We will serve you wholeheartedly ~
Guest User
Superior Queen Room
Stayed in Jul 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 25, 2023
The room is quite quiet and I can have a good rest. There is a shopping mall nearby and all kinds of facilities are complete and it is convenient to travel. The hotel's front desk service is good. I will continue to choose to stay here if necessary.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of the guests. Your opinion is important to us and we are honored to provide you with excellent service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling. We sincerely look forward to your visit again.
Anonymous User
Superior Room (2 beds)
Stayed in Jul 2023
Family
4 review
4.0/5
Very Good
Posted on Aug 21, 2023
The environmental sanitation is good, but after checking out, it showed that there was a charge when leaving the hotel. This felt bad. Although I asked the front desk for feedback, the charge was deleted.
Original TextTranslated by Google
Response from Property: Hello dear guests! First of all, thank you very much for choosing to stay at Ningyuan Huamao Saville Century Hotel. Thank you very much for your affirmation. At the same time, we apologize for our shortcomings. We will pay more attention to it in our future work and sincerely look forward to your visit again.
Anonymous User
Superior Queen Room
Stayed in Jul 2023
Family
4 review
1.5/5
Posted on Aug 10, 2023
The elevator management is poor, the swimming pool management is poor, and there is no service. It is not worth recommending.
There are many local hotels. They charged me 65 yuan for a standard room with a big bed. The standard room costs 300 yuan, but the local price does not exceed 200 yuan.
Original TextTranslated by Google
Response from Property: Hello dear guests! First of all, thank you very much for choosing to stay at Savile Century Hotel Ningyuan Huamao. We apologize for not being able to bring you a satisfactory accommodation experience. Of course, the price will be different depending on the hotel room type, and the price will be different depending on the positioning of the hotel. As for the price difference you mentioned about changing room types, we have already made up the difference according to the hotel's preferential price. We are sorry that it did not meet your expectations!
Guest User
Business Double Room
Stayed in Jun 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 29, 2023
Overall, Savile's facilities, health, environment and services are very good. It should be the best in Ningyuan County. If you stay longer, breakfast will be a bit monotonous.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of the guests. Your opinion is important to us and we are honored to provide you with excellent service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling. We sincerely look forward to your visit again.