Haina Baichuan Hotel

Haina Baichuan Hotel Reviews

Haina Baichuan Hotel

No. 99 Wenjiao Road, Jiangbei District, Ningbo, Zhejiang, 315000, ChinaView Hotel Details
Haina Baichuan Hotel
Haina Baichuan HotelHaina Baichuan HotelHaina Baichuan Hotel
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Haina Baichuan Hotel Guest Reviews

4.7/5
Outstanding
634 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(634)
Positive reviews(621)
Reviews with photos/video(104)
Delicious breakfast(84)
Large rooms(57)
Friendly front desk staff(54)
Convenient parking(39)
Perfect for business trips(17)
Average lighting(7)
Stayed multiple times(6)
Tasty restaurant(5)
Negative reviews(13)
Chocyfudge
Twin Room
Stayed in Oct 2024
Business travelers
16 review
4.0/5
Very Good
Posted on Dec 11, 2024
The room was spacious and clean. Although the MRT station is a bit of a walk (~15min) away.
Response from Property: 看到親的點評心裏甜甜的也有點酸酸的，沒有達到您的期望值深感抱歉，我們會繼續努力來彌補您心中的落差，感恩每一次的相遇，祝您生活愉快
_L_
Executive Room (2 beds)
Stayed in Aug 2023
Solo travelers
15 review
4.2/5
Very Good
Posted on Oct 3, 2023
The room is rather space and clean. The location is pretty good, subway 双东路 isn’t really far, just 10 mins walk but on that way there are no shops or places to have a meal. Some small shops and small 吃饭店 might be found in the direction of 翠柏里 subway station . The breakfast is good.
Response from Property: Dear guest,thank you for your choice,I'm glad you're satisfied with us ,I hope we can meet again!
Trip-Guest2024
Boutique Queen Room
Stayed in Nov 2023
Solo travelers
44 review
3.2/5
Posted on Dec 23, 2023
Arrive at the hotel by DIDI, and you can see the name on the top of the hotel from the DIDI window. When I went to check in, I was told that this was the check out front. When I asked where the check-in front desk was, it wasn't there. It was pointed to me over there, but I didn't know where. When I asked the front desk staff, I was told that I needed to go around half a circle around the outside of the building, and was directed to the official front desk. If I looked like I was being shown around, there might have been other people besides me who asked about it. The check-out location looks like a hot spring facility. I knew there was a hot spring facility, but I didn't understand that it was separate from the hot spring facility within the hotel building. The size, cleanliness, and quietness of the room were comparable to a regular hotel. We received the amenity goods at check-in. Breakfast costs about 90 yuan. Breakfast dishes are common but available
Original TextTranslated by Google
6/13
Response from Property: Dear guest: First of all, thank you for your choice and taking the time to leave a review despite your busy schedule. We deeply regret and sincerely apologize for not being able to give you a good stay experience. The hotel has been open for a long time, and we have no facilities and equipment. It is being gradually renovated and upgraded as planned. Thank you for your valuable opinions. I hope you will be satisfied when you visit the store next time. I wish you a happy life!
Guest User
Twin Room
Stayed in Nov 2023
Family
31 review
1.0/5
Posted on Dec 31, 2023
A very old hotel with poor facilities and very dim lighting. I had breakfast with the hot spring people. I won’t come back!
Original TextTranslated by Google
Response from Property: Dear guests: First of all, thank you very much for choosing this store. Secondly, I apologize for not making your stay satisfactory. I would like to explain to you a little bit. The store has been open for a long time and may be relatively backward in terms of implementation equipment. However, our home The price is directly proportional to the implementation equipment. On New Year’s Day and New Year’s Eve, the price not only did not increase, but also dropped significantly, as low as more than one hundred or two hundred yuan. Let’s just say that this price-performance ratio is quite high~ As for eating breakfast with the hot spring, we It's just a store. If you feel something is wrong during your stay, you can report it to the front desk and we will resolve your dissatisfaction as soon as possible!
Guest User
Executive Room (2 beds)
Stayed in Sep 2023
Other
1 review
2.7/5
Posted on Oct 29, 2023
The service is average, mainly because it is close to the examination place and relatively quiet.
Original TextTranslated by Google
Response from Property: Hello, dear guest: The shop will apologize to you first, I'm sorry! It's because we didn't do a good job in training and failed to give you a satisfactory stay experience! Next, the store will focus on training employees to be polite and courteous when receiving customers! If you have any comments or dissatisfaction during your stay, you can raise it. The store will definitely make corrections as soon as possible. We are sorry that you have to leave the store with dissatisfaction this time! Thank you for your review, which made us realize the shortcomings and need to improve! I look forward to seeing you witness the changes in the store next time, and I also look forward to having the opportunity to apologize to you in person next time!
Guest User
Boutique Queen Room
Stayed in Mar 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Apr 6, 2023
The room is very quiet, and the lady at the front desk with job number 221 is very enthusiastic. She upgraded the room for me for free, and treated the needs of the guests as the needs of my family. It was a very good experience staying in the hotel.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing Ningbo Haina Baichuan Hotel. Thank you very much for your recognition of the hotel staff. It is my honor to provide you with high-quality services. Your praise has given us great encouragement. We will continue to improve our services and strive for Bring a pleasant stay experience to every guest. Looking forward to seeing you again, I wish you and your family all the best!
Guest User
Boutique Queen Room
Stayed in Feb 2023
Business travelers
1 review
3.0/5
Posted on Mar 4, 2023
The price is not high, Tiangang Xiyue is about the same price as it is much better!
Original TextTranslated by Google
Response from Property: Dear, I don’t know what aspect Xiaohai has done is still lacking. I hope you can give us more valuable opinions. We will try our best to make corrections and hope to get your approval. Thank you again for staying in this hotel. I wish you all the best in your work and life.
Guest User
Twin Room
Stayed in Apr 2023
Solo travelers
1 review
1.0/5
Posted on May 18, 2023
Poor service, poor facilities, expensive
Original TextTranslated by Google
Response from Property: Dear guest, we sincerely apologize for bringing you a bad check-in experience. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. We are deeply sorry for the inconvenience caused to you.
Anonymous User
Boutique Queen Room
Stayed in Jul 2022
Business travelers
2 review
2.7/5
Posted on Aug 30, 2022
The house is quite aged, and the water supply equipment and bathing equipment are also very old and have a bit of a smell. You have to go downstairs to get takeaways yourself, but no one or robots will deliver them to you. The socket still had burnt marks and the kettle spout was leaking.
Original TextTranslated by Google
Response from Property: We are very sorry for bringing you a bad experience! Next, we will definitely check the facilities and equipment. The water outlet equipment was not notified in time due to pipe repairs today, which caused inconvenience to you. The takeaway is to ensure the safety of guests. We have installed ladder bans. If it is inconvenient for you, we can help. We are very sorry for your poor service. We will definitely feedback your valuable opinions to our superiors! The store will compensate you~~
Anonymous User
Boutique Queen Room
Stayed in Feb 2023
Travel with friends
2 review
4.0/5
Very Good
Posted on Mar 12, 2023
The lady at 211 at the front desk is very nice~
Original TextTranslated by Google
Response from Property: Dear Dike officer, thank you very much for taking your precious time to give us your affirmation, and thank you very much for your support to the hotel. We are still a little bit disappointed that we did not get your full 5-point praise. It may be that the hotel still has something to do I hope that you can point out our shortcomings when you come next time, we will try our best to do better, and we will continue to serve with heart so that every customer who comes to the store can feel the warmth of home , I hope our service can bring you more surprises and touches, and look forward to your next visit!
Guest User
Twin Room
Stayed in Aug 2022
Business travelers
12 review
2.2/5
Posted on Sep 29, 2022
The hotel is a bit old, the price is more expensive than the service and facilities!
Original TextTranslated by Google
Response from Property: Dear customer: Hello, I am sorry for the unpleasantness of your stay. Our renovation has indeed been going on for some years, and some facilities and equipment may be damaged. We did not check and update in time, because our management is not in place! Thank you for your reminder and your valuable comments! We will correct the mistakes immediately after we know the mistakes~ We feel deeply guilty for the inconvenience caused to you! My sincere apologies to you again!
Quanminhao
Elegant Family Room
Stayed in Apr 2023
Business travelers
15 review
1.2/5
Posted on Jul 13, 2023
so so. Very old hotel.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your review of the hotel despite your busy schedule. I am very sorry that this stay did not leave a good impression on you. The hotel has been working hard to improve the facilities and equipment. We are also gradually improving all rooms. The interior, curtains, carpets, etc. will be replaced. You are staying in our elegant family room this time. The decoration style is relatively simple but the layout is compact. You can try other room types in the hotel next time you visit. If you have any questions or discomfort during your stay, You can give feedback to the hotel front desk. We really don’t want you to leave the hotel with dissatisfaction and regret towards us. We apologize again and look forward to your next stay. I wish you success in your work and a happy mood!
Guest User
Boutique Queen Room
Stayed in Dec 2021
Business travelers
7 review
1.0/5
Posted on Feb 26, 2022
A comparison of rubbish, the air conditioner made abnormal noise, and I couldn't sleep. Today, a group of children were running in the corridor on the 8th floor. They played from 6:00 to 10 o'clock in the evening. It was useless to ask the waiter to take care of it. The rubbish is extremely uncomfortable and disgusting to me. Why is this happening in the afternoon? The electric drill for decoration kept beeping for more than 4 hours
Original TextTranslated by Google
Response from Property: Hello dear guests! We are sorry to see that we were not able to give you a good check-in experience this time. On the day you checked in, you reported the air-conditioning noise problem to the front desk. We responded as soon as possible and could change your room or arrange for an engineer to repair it immediately. However, you refused, which was unexpected. In the end, it affected your rest, and I sincerely apologize. In addition, because students participating in the basketball league were staying in our hotel during your stay, our staff went to the floor to remind you many times that night. We deeply apologize for your inconvenience. We hope to gain your tolerance and understanding and sincerely look forward to your visit again!
Guest User
Boutique Queen Room
Stayed in Jul 2022
Solo travelers
29 review
2.2/5
Posted on Aug 21, 2022
Still making do...
Original TextTranslated by Google
Response from Property: I don’t know what the store did not do well. Please give us your valuable opinions and we will definitely make corrections. I am really sorry that we did not meet your expectations. We will work harder to correct the shortcomings! I wish you a happy life~
Guest User
Twin Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 17, 2024
設施：非常完善，特別棒 環境優美且乾淨整潔的酒店，服務人員的態度也異常熱情周到。果然名不虛傳，是寧波當地值得推薦的優秀酒店之一。
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Response from Property: 尊敬的賓客：感謝您入住酒店並分享，很高興酒店的每一個環節都得到您的認可，通過您細緻入微的描述，可以感受到這次旅程給您帶來的幸福感，這是我們服務者一直追求的，這也將成為我們繼續努力、不斷進取的動力，期待下次為您服務！