3 Chome-3-1 Benten, Chuo Ward, Niigata City, Niigata Prefecture, 950-0901, JapanView Hotel Details
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1 night
Comfort Hotel Niigata Guest Reviews
4.2/5
Very Good
46 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.0
Service4.2
Cleanliness4.1
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All reviews(46)
Positive reviews(45)
Reviews with photos/video(16)
Awesome stay(17)
Delicious breakfast(13)
Great location(11)
Friendly owner(10)
Convenient location(9)
Clean and tidy(6)
Negative reviews(1)
Parvez
Economy Double Room
Stayed in Jul 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Jul 13, 2024
Very good service with Location. Many items are present in the Breakfast.
Guest User
Economy Double Room
Stayed in Jun 2024
Family
1 review
4.0/5
Very Good
Posted on Jun 17, 2024
Affordable and clean
Guest User
Economy Double Room
Stayed in Jan 2024
Couples
14 review
4.7/5
Amazing
Posted on Jan 11, 2024
Excellent location, near several means of transportation. Free tea and coffee service with a nice reading relaxing area. Nice breakfast included. Very friendly staff.
Vacay
Economy Double Room
Stayed in May 2024
Family
15 review
4.7/5
Amazing
Posted on Jun 11, 2024
Wonderful stay. Breakfast was good. Plenty of different drinks like smoothies, coffee/tea and milk. Service from the gentleman handling international guests was welcoming, helpful and friendly. However I do find the staff at the check in counters very stern looking who do not smile and are generally unfriendly .
Junwei
Economy Double Room
Stayed in Jul 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jul 11, 2024
good location, nice service, and good facilities.
Siriyode
Economy Double Room
Stayed in Dec 2022
Couples
79 review
4.5/5
Great
Posted on Jan 4, 2023
Near jr station but today I booked unlucky l get smoke room due to non smoke room is full but staff very kind
YEONGJONG
Economy Double Room
Stayed in Sep 2023
Solo travelers
30 review
5.0/5
Outstanding
Posted on Oct 9, 2023
I love the placement of this hotel and staffs!
Guest User
Economy Double Room
Stayed in Dec 2023
Family
15 review
4.0/5
Very Good
Posted on Dec 28, 2023
Good breakfast, value for money!
Guest User
Economy Double Room
Stayed in Oct 2024
Couples
4 review
3.5/5
Posted on Oct 15, 2024
It was conveniently located near the station!
I went by car, and it was great to be able to park right next to it for 1,100 yen for one night. There were only a limited number of spaces, so it was first come, first served.
The floor of the unit bath was dirty...there was hair on it and it looked like bath salts had been left behind...
Breakfast was simple, but included, and I think it was very good value for the price.
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Anonymous User
Economy Double Room
Stayed in Sep 2024
Family
22 review
5.0/5
Outstanding
Posted on Sep 11, 2024
The hotel is only 5 minutes away from the train station, which is very convenient for travel. The facilities are complete, the hygiene work is done well, the service is very considerate, and the buffet breakfast dishes are rich and nutritious. It is worthy of being a comfortable hotel.
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Anonymous User
Economy Double Room
Stayed in Apr 2024
Couples
43 review
4.2/5
Very Good
Posted on Apr 5, 2024
Next to Niigata Station, the location is very good
The equipment is all new and clean
Parking is a bit more expensive at 1200yen
It's cheaper to park nearby
Overall value for money is acceptable
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Yuk Ying
Economy Double Room
Stayed in Oct 2024
Family
9 review
3.7/5
Posted on Oct 5, 2024
The hotel is in a moderate location, about a 7-minute walk from Niigata Station. The surrounding environment is quiet. The buffet breakfast attached to the hotel does not have many choices but tastes good. It is the first choice for a short stay.
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Guest User
Economy Double Room
Stayed in Mar 2024
Couples
6 review
4.5/5
Great
Posted on Mar 21, 2024
The hotel is about 3-5 minutes' walk from Niigata Station. Although there are not many breakfast options, it does include rice, bread, soup, milk, etc., and there is also freshly made juice. From afternoon to evening, it is on the 1st floor. The lobby also provides coffee and lemonade. Comfort Hotel Niigata provided a very comfortable accommodation for our trip.
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Anonymous User
Economy Double Room
Stayed in Aug 2024
Business travelers
5 review
3.0/5
Posted on Sep 7, 2024
The price change on Ctrip is too big. After checking in, I checked the price on Ctrip and it was 50% lower than the price I booked a few weeks ago. Breakfast ended very early at 9:30 and I didn't have breakfast once. The room is a bit small.
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Jenny.liu
Standard Twin Room, 2 Twin Beds, Non Smoking
Stayed in Dec 2023
Family
23 review
5.0/5
Outstanding
Posted on Dec 4, 2023
Flexible check-in time (available until 2 a.m.)
10:00-24:00 All-you-can-drink coffee on the first floor
6:30-9:30There is a simple breakfast, but don’t expect too much
Cauliflower milk is delicious
The bed in the twin room is very big and the mattress and quilt are very comfortable.
There are bicycles available for rent
There are washing machines/dryers/vending machines on the 7th floor
There is a bed linen change service or new towels every day
Conveniently located from the station. There is a large supermarket nearby. It takes about 10 minutes to walk.