Hotels in Upper West Side, New York

After all, it's a new high-rise building, the location is OK, but the air conditioning temperature can't be adjusted high. I asked a worker to fix it. One room was fixed, but the other one was not fixed. It was still quite cold at night.

Booked for the boss. The rating is very high. The room is big. It is very safe to live here. Booked for the boss. The rating is very high. The room is big. It is very safe to live here. Booked for the boss. The rating is very high. The room is big. It is very safe to live here.

Environment: Although the hotel is old, it is clean and well located. Central Park is downstairs. Service: The waiters are very friendly and enthusiastic. They feel that they are very active at work and will take the initiative to greet us. They also gave us a bottle of Trump champagne, which is very delicious. Facilities: There is a gym and swimming pool downstairs, which is very good. There are few people. The Michelin Jean Georges is next to the first floor. The hotel front desk can help with reservations.

The front desk service attitude is good. The guy at the door is enthusiastic and proactive. The location is good. The Metropolitan Museum is across Central Park. It takes 40 minutes to walk to Times Square and a few minutes to walk to the subway station. There is a gas stove in the room, but no kitchenware. You have to prepare your own food. There is a big supermarket across the street. The city view room we stayed in has excellent sound insulation. It is worth recommending

A Great hotel in NYC is hard to find if you are watching your dollars, this was a perfect choice, value, and experience. The hotel is beautiful, with service A+ and bar, breakfast offerings, and a great NY restaurant just next door. Will book again, and I'm a New Yorker!

The location of the hotel is very good, next to the Metropolitan Opera House and Central Park is nearby. Next to it is the subway station. It is about 1.8 kilometers walk to Times Square. There is a Starbucks downstairs from the hotel. I booked a deluxe twin room. The decoration of the hotel is very old. If it is renovated, the location will be very good. The walkway is dark... Although very old (especially the carpet), the bedding was very clean. In terms of value for money, this place is pretty good in Manhattan.

The location is superb. There are various facilities in the nearby community, and there is a 24-hour Deli across the street, so you can buy food even if you arrive in the middle of the night. Very close to Central Park. The best choice for looking at schools and looking after children. The room is a bit small, but that's what it's like in the center of New York City

The location is more convenient and the surrounding environment is okay. The room was very small. At first, the window of the room faced the patio and it was dark. Later, it leaked and we changed to another room which was okay. The wifi was very poor and it was almost impossible to work.

Very clean, spacious, most staff were friendly and helpful but service at front desk and management team was poor - due to changing travel plans, we made 3 bookings with 2 room types Upon arrival, requested to stay in the same room type (asked for cheapest one, and to forfeit the expensive one to avoid changing rooms first 2 nights) and were told it was full the first night and can change from 2nd-4th night. Next day, told us there was a mix up with no apology and can only change the 3rd-4th night. Went along with it as that was the original booking. After the 3rd night in the small room, was asked to check out AGAIN for the 4th night purely because the hotel accidentally gave us the wrong room on the 3rd night and tried to make us change rooms again and we had a severely disabled person in the room. Got yelled at by the manager threatening to make us move if we don't move, ended up staying in the room given to us after much heated argument but received no apology Had also emailed them a week in advance to make arrangements for the disabled person, and there was no reply at all. Left a request at the reception to make the same arrangements, but when got into our room, none were made until repeated requests Overall, the team is never listening and always goes back on their word. Unreasonable management team. Highly do not recommend.

You can find it easily by walking along Central Park from the 103st subway station. The free bagel and coffee service mentioned in the reviews has ended. It is now offered for $3. The water dispenser is at the entrance to the cafe on the first floor. There is a kitchen in the basement with all the cooking utensils (water heater, range, electric stove, pot, and of course refrigerator and detergent). The shower has hot water, but it takes a while to get warm.