Guest User
December 1, 2024
Very bad. The front desk decided on the basis of the guest. We were first given the worst room with a big machine next door, which made a rumbling noise like overhead. Later, Ctrip helped us to change the room, but the front desk made us wait till the afternoon. We waited for the room for most of the day without doing anything. We were moved to the 6th floor. When we turned on the air conditioner at night, the smell of ***** from the next door was choking. The alarm system was set off by the black people next door. The front desk could only say it was a false signal. The ***** next door continued to be made and the noise was heard all night. The parking lot at the hotel is $48 a day and we need to pick up the car half an hour in advance. We told the front desk 40 minutes in advance to pick up the car, but the front desk did not tell the parking attendant, so we had to wait another hour to get the car. Holiday Inn is a black hotel for life. I will never stay there again. Enough is enough.
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