Freehand New York Reviews

It wasn’t my first stay at Freehand. The location is 10/10, same with service and overall experience. It’s my go-to option every time I’m in the city.

Positive: The staff is very nice and friendly and it’s well located Negative: the rooms are quite small. We found it absurd that we had to pay 40 USD per night for water and WiFi.

We had a lovely stay. The hotel is a few min walk from the metro, and there are plenty of restaurants and attractions close by. The room had beautiful artwork and although it was a bit small, we had plenty of space for two.

This location worked well for my friend and I traveling to NYC for a show that was nearby. True to all NYC hotels, the room was teeny, but we loved the decor and the bunk bed set up. The shower was nice and there were lots of fun details. The amenities were seriously lacking though. We were charged an 80$ "resort fee" during our stay. When we asked the front desk what that included we were told that it gave us gym access - whoopdidoo - and it was for the "amenities in the room." There weren't any that went beyond a normal hotel stay so I found this really annoying. There were robes, a hair dryer, a steamer, a television, a space heater (more on that later), a small notepad, a pencil, a safe, and an unusable teeny fridge. There weren't even bottles of water or info on the wifi in there. When we entered the room it was sweltering. The thermastat was set to 86! and the space heater was on high. I'm glad I noticed the space heater because it was a true fire hazard. It was odd no one mentioned that to us as we were checking in and it definitely could have been on since the previous visitor.

Decent location. But wayyyy over priced for what you’re getting. No service. Zero amenities. Small rooms. Noisy rooms. And all that for Althea price of a five star hotel ? Seriously ???

Perfect for a group of friends traveling. The 4 bunk beds room was much more spacious than expected.

bad attitude and no one ever answer the phone  such a bad experience

The rugs were very dirty and the beds were not very clean. There were still left over stuff from other guests in the room when we checked in.

Great place! Amazing water pressure in shower.

The experience was okay, nothing too fancy.

Clean

This is my first time staying at a hotel in New York. My daughter likes it very much. The location is excellent. The price/performance ratio is very high. The room is clean and tidy. The big bed is very comfortable. It is close to the subway station. I will come again next time!

The room is small, the bed is not big, it is clean and tidy, the location is good, and the surrounding environment is good. The hotel fee does not include breakfast, but there are many restaurants around, and eating is very convenient!

The location is good, but there is no coffee machine in the room and you can't make hot water yourself