The Richforest Hotel - Sun Moon Lake

The Richforest Hotel - Sun Moon Lake Reviews

The Richforest Hotel - Sun Moon Lake

31 Shuixiu Street (Shuixiu Jie), Riyue Village, Yuchi Township, Nantou, Taiwan, ChinaView Hotel Details
The Richforest Hotel - Sun Moon Lake
The Richforest Hotel - Sun Moon LakeThe Richforest Hotel - Sun Moon LakeThe Richforest Hotel - Sun Moon Lake
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The Richforest Hotel - Sun Moon Lake Guest Reviews

4.5/5
Great
63 review
Verified reviews
Location4.8
Amenities4.2
Service4.5
Cleanliness4.3
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All reviews(63)
Positive reviews(62)
Reviews with photos/video(24)
Friendly owner(27)
Awesome stay(21)
Awesome rooms(14)
Great location(13)
Secluded lake view(9)
Average sound insulation(8)
Negative reviews(1)
Guest User
Deluxe Lake-view Family Room
Stayed in Nov 2024
Family
8 review
4.7/5
Amazing
Posted on Dec 22, 2024
Hotel is a wooden building which is quite special. When enter the hotel you can smell the hinoki aroma it can help you feel very relaxed. Sound proof effect is quite bad
Response from Property: Thank you for taking your time to write a review regarding your stay at The Richforest Hotel. We are delighted to hear that you had a great experience and enjoyed our hospitality.
Guest User
Deluxe Twin Room
Stayed in Oct 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Nov 9, 2024
First time stay in a whole wooden cabin room, Just beside the lake with supreme view
Response from Property: Thank you for sharing your experience during your stay at The Richforest Hotel.
Paul
Deluxe Twin Room
Stayed in Jul 2024
Family
4 review
4.7/5
Amazing
Posted on Aug 8, 2024
The location of this hotel is super, the lake view room has a wonderful view of the lake. The breakfast is also marvelous with lots choices.
Response from Property: We highly appreciate your opinion, we’ll bring your kind praise and expectance to provide nice and delight service to our guests. We’re looking forward to seeing you and your family again. Thanks!
Jenloo
Deluxe Lake-view Double Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Everything good
Response from Property: Thank you for your evaluation, we’re looking forward to seeing you again.
Guest User
Deluxe Lake-view Family Room
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 13, 2024
I had a wonderful stay at the Richforest Hotel in Sun Moon Lake. The balcony view overlooking the lake was absolutely stunning—a perfect spot to relax and take in the beauty of the surroundings. The rooms and bathrooms were spotless and well-maintained, which made the stay even more comfortable. The peaceful atmosphere and excellent service made this a memorable experience. Highly recommend!
Response from Property: Thank you for taking your time to write a review regarding your stay at The Richforest Hotel. We are delighted to hear that you had a great experience and enjoyed our hospitality.
OscarW
Deluxe Twin Room
Stayed in Oct 2024
Couples
2 review
4.5/5
Great
Posted on Nov 21, 2024
The receptionist communicated well. The room is all made of wood and smells like cypress. However, other ancillary facilities are outdated and very different from the website description.
Response from Property: Thank you for your evaluation, we’re looking forward to seeing you again.
SAROCH boonsiripant
Deluxe Lake-view Family Room
Stayed in Mar 2024
Family
7 review
4.5/5
Great
Posted on May 9, 2024
The hotel locates in a very convenient spot, a few minute walk from the ferry pier as well as the walking streets with a lot of foods. The hotel breakfast has a variety of foods and they taste good. I like the restaurant there because it has a lake view which makes the breakfast very enjoyable. The hotel staff is quite friendly but a little bit quiet. The hotel is old but still in a good condition. The building is made of woods so the staff will kindly inform you to walk quietly not to disturb other guests. The hotel provided us with a discount coupon to rent bike at nearby shops.
Response from Property: Dear SAROCH boonsiripant, Thank you for taking your time to write a review regarding your stay at The Richforest Hotel. We are delighted to hear that you had a great experience and enjoyed our hospitality. We would glad to share your review in our team as we strive to continuously maintain the quality of our services. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again in the future.
叔叔
Deluxe Lake-view Double Room
Stayed in Mar 2024
Couples
22 review
4.5/5
Great
Posted on Apr 29, 2024
Great location. Breakfast isn’t great and hotel is a bit dated, but service is excellent.
Response from Property: Thank you very much for your understanding. We highly appreciate your opinion, your valuable suggestion will be our further improvement. Looking forward to seeing you again.
Steve026
Deluxe Lake-view Family Room
Stayed in Mar 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Apr 30, 2024
very good location of hotel and service is good. the only weak aspect is the quality of breakfast which is not satisfied
Response from Property: Dear Steve026, Thank you for trusting The Richforest Hotel as your accommodation while on holiday on Sun Moon Lake. We are happy to hear that you feel satisfied with your stay. Your positive experience is a joy for us. We look forward to welcoming you back.
Uniquely Travel
Deluxe Lake-view Double Room
Stayed in Feb 2024
Couples
68 review
4.0/5
Very Good
Posted on Apr 13, 2024
Hotel staff service is good and help you to carry luggage to your room as there isnt a lift in this hotel.
Response from Property: It is a pleasure to read your detailed review of The Richforest and the perfect ratings you have given us. We are delighted to hear that you and your family had a memorable stay with us. Thank you once again for your kind words. We will continue to deliver the hospitality to you and all our valued guests. My team and I look forward to welcoming you back to The Richforest for more memorable experiences.
HT
Deluxe Twin Room
Stayed in Oct 2023
Travel with friends
9 review
4.5/5
Great
Posted on Dec 7, 2023
Location-wise Richforest is almost perfect. I stayed at another hotel previously which is even better located, but for those who can pay a little more, this one is a lot more comfortable. Morning buffet breakfast can be a little crowded because Richforest also caters to the guests staying at the nearby sister hotel Lealea Garden Hotel. Richforest has no bicycle to rent but it gives vouchers for guests to use at a nearby kiosk for free. A morning ride is so refreshing! When booking a room, just beware that you should do it early and ask for a lake-facing room and not a carpark-facing room.
Response from Property: We highly appreciate your opinion, we’ll bring your kind praise and expectance to provide nice and delight service to our guests. We’re looking forward to seeing you and your family again. Thanks!
phechy
Deluxe Lake-view Family Room
Stayed in Nov 2024
Family
4 review
4.2/5
Very Good
Posted on Jan 7, 2025
Room so good.
Qiang Lin
Deluxe Twin Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 12, 2024
Excellent service and location!
Response from Property: Thank you very much for taking the time to rate and welcome you to visit again. Thank you for your evaluation, we’re looking forward to seeing you again.
Chia-Yuan
Deluxe Twin Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Love it!
Response from Property: Thank you for trusting The Richforest Hotel as your accommodation while on holiday on Sun Moon Lake.
JennyW12
Deluxe Lake-view Double Room
Stayed in Jan 2024
Couples
7 review
4.0/5
Very Good
Posted on Feb 21, 2024
Good view
Response from Property: Thank you for your evaluation, we’re looking forward to seeing you again.