Jinling Hotels & Resorts Hotels in Nanjing

I have never felt so compelled to write a review for a hotel. Our stay at Jinling Mandarin Garden Hotel Nanjing was a disappointing one. First of all the theme room we reserved was a very small room with view of another building with absolutely no privacy. The corridor and the room reeked of cigarette smoke at all time. So much so we had to turned off the centralised cooling system and rely on a fan I requested from the front desk. Anyway the cooling system was set at 23 and felt very stuffy. The light in the toilet turned off after a certain period and the motion sensor was not the most sensitive. I paid for comfort and do not appreciate to be dictate when and how to use them. I like my room to be 20C and lights on during the time I’m in the shower however long it takes. And absolutely do not appreciate to be subjected to inhale secondhand smoke for the last 2 days. It was a birthday celebration that has been ruined, not only that you didn’t take note of the request, first was given a room without a bathtub then we finally settled with one that has one but stank with cigarettes smell and with absolutely no view. Breakfast was very average but sufficient, full unhappy staffs standing around. Coffee was excellent though. Beside the good location right next to Fuzimiao that’s nothing good about the hotel unfortunately. It takes lots of tourist groups so the breakfast area gets very busy. For the price we paid there are many more better hotels to choose from in the area. My biggest regret in this trip.

The hotel is great for the price. Good location across from a park with a lake. Beds were comfortable, and clean. The room was cleaned daily. Bottled water provided. The towels were soft and absorbent. The buffet breakfast, at 30 RMB was good. Coffee! A good selection of choices. You can fry your own eggs. Steamed buns and fried noodles. A good choice. Friendly staff. A convenience store right off the lobby. One peculiarity: The toilet was immediately behind the door, which always hit it when entering. The shower is small, and the water escapes to soak the bathroom floor... But towels provided. Toiletries provided are good.

Listen to the flowing water, watch the flowers bloom and fade, enjoy the garden scenery, and taste the Huaiyang delicacies. The Chinese garden style of the hotel is so surprising. The environment is first-class, and there is a view at every step. It only takes 5 minutes to walk to the subway station. There are Fangshan and Niu Shoushan nearby, which are worth climbing. The hotel staff are very friendly. Thanks to Manager Ethan Qian for his meticulous and thoughtful arrangements. The accommodation and dining are very good. The breakfast restaurant is clean and tidy, and the staff are well-trained. It is a special pleasure to enjoy the small bridges, flowing water, flowers and trees outside the window while dining. Duck blood vermicelli soup, shredded radish cakes, and salted duck are so delicious that I was so full that I bought 2 of their special salted ducks as gifts for friends. I will definitely come here often in the future.

The whole family is very satisfied. Everything is very good, the food is good, the accommodation is good, and every service staff is super considerate. They took our luggage, greeted us, and made us feel at home. The experience was super good. My family members kept praising us. We will stay at Hongqiao Hotel again next time we come. I would like to give a real praise to Miss Ji Yuwen! When checking in, they were as friendly as old friends, and they would greet us proactively every day when entering and leaving the hotel. The most surprising thing is that she remembered our travel plans and proactively provided weather reminders and traffic suggestions. They also helped us pack our luggage when we checked out. Such a warm service!

During the Chinese New Year, the CEO and sales director of Jinling personally picked us up at the airport. They were very friendly. The counter staff were enthusiastic and could help solve problems in a timely manner. Mr. Zhao, the airport pick-up person of Shanshui Phase I, also picked us up at the airport. He was enthusiastic and provided thoughtful service. I am very grateful to all the staff of Jinling for their efforts during the Chinese New Year. Thank you.

The hotel has a low premium during the May Day holiday and is very cost-effective. I took my niece out for a trip. When checking in, I called my brother and sister-in-law to confirm. The hotel has a high sense of safety and deserves praise! The only drawback is that there are no children's toiletries and no footrests. It is not very convenient for children under 1.2 meters to wash.

This was the first hotel in China that made a strong impression on the exceptionally great service back when I was living in China back in 2009. Everything is effortless yet well thought of. I stayed at the Jinling Hotel 15 years ago with my wife. 15 years on we came back with our young children and the service remains as exceptionally impeccable. You can tell right from the GM (Mark) through to the front desk (Leo Huo) the service comes from the heart. Thank you Leo for taking care of me and my family during our short stay in Nanjing. Keep up the good work and looking forward to our next stay.

Owned by Jinling Hotel, the hotel service is very good. Manager Luo at the front desk is responsive to all requests. There is also a laundry room and gym. It is very convenient and the experience is very good. I like it! As soon as I opened the door, I was surprised. There was a bathtub and wet and dry separation! His overall room area is huge! This time we booked to watch Wang Yuan’s concert. It was very close to the venue and the environment was very good. Breakfast was included, but none of us could get up to have breakfast. I think this is quite a pity! But it’s a bit far from the city center! But I will still order this next time I come!

The hotel environment is very good. Unexpectedly, the customer service Tao Yu called me in advance and added WeChat to arrange the specific check-in process. It felt very comfortable. The welcome fruit was prepared as soon as I entered. The children's toiletries and breakfast were also prepared in advance. good

The location is very good, the transportation is convenient, far away from the commotion, the subway is convenient, very good and clean surroundings, very close to Niu Shou Mountain Scenic Area, the price is reasonable during the New Year, the hotel breakfast is rich in variety, I will go again next time