Jinling Hotels & Resorts Hotels in Nanjing

This was the first hotel in China that made a strong impression on the exceptionally great service back when I was living in China back in 2009. Everything is effortless yet well thought of. I stayed at the Jinling Hotel 15 years ago with my wife. 15 years on we came back with our young children and the service remains as exceptionally impeccable. You can tell right from the GM (Mark) through to the front desk (Leo Huo) the service comes from the heart. Thank you Leo for taking care of me and my family during our short stay in Nanjing. Keep up the good work and looking forward to our next stay.

I have never felt so compelled to write a review for a hotel. Our stay at Jinling Mandarin Garden Hotel Nanjing was a disappointing one. First of all the theme room we reserved was a very small room with view of another building with absolutely no privacy. The corridor and the room reeked of cigarette smoke at all time. So much so we had to turned off the centralised cooling system and rely on a fan I requested from the front desk. Anyway the cooling system was set at 23 and felt very stuffy. The light in the toilet turned off after a certain period and the motion sensor was not the most sensitive. I paid for comfort and do not appreciate to be dictate when and how to use them. I like my room to be 20C and lights on during the time I’m in the shower however long it takes. And absolutely do not appreciate to be subjected to inhale secondhand smoke for the last 2 days. It was a birthday celebration that has been ruined, not only that you didn’t take note of the request, first was given a room without a bathtub then we finally settled with one that has one but stank with cigarettes smell and with absolutely no view. Breakfast was very average but sufficient, full unhappy staffs standing around. Coffee was excellent though. Beside the good location right next to Fuzimiao that’s nothing good about the hotel unfortunately. It takes lots of tourist groups so the breakfast area gets very busy. For the price we paid there are many more better hotels to choose from in the area. My biggest regret in this trip.

The room is large, the bedding is very comfortable, the hair dryer is from Lefen, the room staff is very enthusiastic, and the floor corridor is filled with small items that guests will use, which is both environmentally friendly and convenient. Breakfast has eye-catching special dishes, with many varieties, special duck blood vermicelli soup, freshly squeezed cucumber and carrot juice, freshly ground soy milk, and the restaurant manager is also very enthusiastic and thoughtful. The Chinese restaurant is more worthy of praise, with thoughtful service, and the dishes will be introduced when serving, and the plating is also very eye-catching and exquisite. Recommended pigeon, fish soup knife noodles, crispy glutinous wheat field, lakeside lion head, etc., each dish is impressive. When checking out, the front desk staff also gave me a warm baby and a face-changing toy, which warmed my heart again. I will definitely stay at Lakeside Jinling again when I come to Nanjing. This trip has brought good memories to my family.

The hotel is great for the price. Good location across from a park with a lake. Beds were comfortable, and clean. The room was cleaned daily. Bottled water provided. The towels were soft and absorbent. The buffet breakfast, at 30 RMB was good. Coffee! A good selection of choices. You can fry your own eggs. Steamed buns and fried noodles. A good choice. Friendly staff. A convenience store right off the lobby. One peculiarity: The toilet was immediately behind the door, which always hit it when entering. The shower is small, and the water escapes to soak the bathroom floor... But towels provided. Toiletries provided are good.

The hotel environment is very good. Unexpectedly, the customer service Tao Yu called me in advance and added WeChat to arrange the specific check-in process. It felt very comfortable. The welcome fruit was prepared as soon as I entered. The children's toiletries and breakfast were also prepared in advance. good

I live here every time I travel. Although the equipment is not new, the cleaning is clean, the service attitude is very good, and I have been very satisfied. The breakfast at the hotel is really good, all serious things, there are many categories, not that kind of flashy. I like the big fried dough sticks very much. The grain porridge and the small wontons are also great. It would be better if there were two more pickles. I was lucky to upgrade the room this time 😀😀😀 happy

From Shanghai by car, I didn't expect to be stuck on the highway until 11 o'clock in the evening. But as soon as I entered this hotel, the lobby was bright and the public area was spacious and bright. It should be mentioned that the front desk of the hotel was not only reserved for us, but also upgraded the room type. The check-in efficiency was also high. We came to Nanjing to travel. Song Meimei helped us introduce the nearby attractions and food, and the nearby Yuzui Wetland Park is also very good! The room is very cost-effective, this I love you China's shape is particularly exquisite! Thank you for bringing me a good stay experience this time! Later, Nanjing must choose the Guoyu Jinling! Service: very good! Very patient!

The hotel is reasonably priced for the National Day. The front desk gave the children a small gift when we checked in, which was a small surprise for the children. The hotel has a beautiful garden, swans frolicking in the small lake, the scenery in early autumn is beautiful, the fragrance of osmanthus is very pleasant The breakfast is not bad, the old duck vermicelli in the open stall is delicious, the coffee is not so good, too bland, and the bread variety is relatively small The hotel staff is very friendly and the service response is timely Later, we stayed in the former Fairmont (Jinao) next door. The room is indeed more luxurious, but the children said they like it here more. I hope Jinling Hotel will get better and better. See you next time

The hotel has many parking spaces, and parking is convenient. Check-in is fast, and the lobby manager Lin is attentive. I forgot to bring my ID card and helped me download the registration electronic certificate. Thumbs up! The room is clean and hygienic, the facilities are complete, the space is comfortable, and it is very convenient to order takeout from the room and have a robot deliver it to the room. The price-performance ratio is good!

Very well organised - a driver picked us up from the metro station when we arrived in the evening and we were taken to the airport at 5am. Receptionist was welcoming and checked us in efficiently. This is a huge hotel, all pre-fabricated but sound proofing must be good as we didn't hear anything during the night, we both slept very well, bed very comfortable. Bathroom was small but fit for purpose. We recommend this hotel if you need somewhere comfortable to rest before taking an early flight.